AB
Adam B
Active since Jan 2014
136
Reviews
0
Industries
Reviews
136 reviews16 months ago
Getting SMS's for an FNB account that doesn't belong to me
I have been getting SMS's for FNB card transactions, yet I don't have an FNB account. At first it was during the registration of the new account, then a lodged a complaint. Received 1 reply and nothing after that. Then it went quiet for a bit and now I am receiving SMS's again for FNB online transactions. This account doesn't belong to me, and yet I am getting the SMS's1 reply
20 months ago
Wayne Cooper just assisted me with my portable possesions cover and his service was excellent
Wayne Cooper just assisted me with my portable possesions cover and his service was excellent. Very professional, friendly and helpful. It's highly appreciated!1 reply
25 months ago
Communication does not exist at all!
We were contacted by Cold Case Tracing regarding a pension fund payout from my late father. All documents were submitted by our estate attorneys as they requested. It's now been over a year, and no one can get hold of them. They answer the phones and confirm that the e-mail addresses used are correct, however they never get back to us. Very unprofessional! How can you offer a service and pride yourself on finding lost pension fund payouts, but then you never get back to anyone??0 replies
27 months ago
Unstasified customer - Debonairs quality = Very Poor!
I want to express how disappointed I am in our latest Debonairs Pizza order we placed via the mobile APP. Order was placed under my wife's name: Syzette Barnard | Order number: ***9 | 9 May 2024 | Mall @ Carnival Debonairs First off all, the pizza was a bit smashed in one of the boxes. Not sure what the driver did with it. Quality of the pizza - Not great at all. The pizza didn't taste nice at all, compared to the previous orders we did before Prices of pizza is going up and your quality is going down! Debonairs used to be the best pizza one can order. Certainly, doesn't seems to be the case anymore.0 replies
33 months ago
Afrihost support staff - Irritates customers more than the actually support them!
Reponse times are great, but when it comes to "actual" support, then it mostly takes 10 mails up & down to try and explain the issue. Solutions being recommended is always the basic things, they never think beyond restarting a router or resetting a router. I have had data usage reports for the past 8 days now and no one can figure out why. I keep getting told that "It's not showing anything, because you are not using the connection" The more I tell them I am using the connectiong, and it doesn't matter how much evidence I supply, the more useless recommendations I get that is UNRELATEd to the issue at hand... No man! Come on Afrihost... You are rated as one of the best ISP's out there... But you can't get that rating from Technical Support skill level. It's probably only because of high response times and that is that! Do better Afrihost!!0 replies
Review Distribution
5 Star
12 (8.8%)
4 Star
0 (0%)
3 Star
1 (0.7%)
2 Star
12 (8.8%)
1 Star
111 (81.6%)