SH
Solly H
Active since Jan 2014
26
Reviews
0
Industries
Reviews
26 reviews22 months ago
Vitality Active Rewards not updating on Banking App
I've been having an issue with my Vitality Active Rewards on my Discovery Bank app. Due to confusions with the Discovery payment structures, our Vitality was cancelled and we had to start a new one. When the new Vitality started, it was not updated on my Discovery Banking App and therefore my Active Rewards and game plays have not been updating. I have been closing my rings for almost 10 weeks, meaning I'm owed almost 10 Active Rewards and 10 Game Plays which I called to complain about, and it has been almost 3 weeks with them resolving but not updating me. After every call, I'm told it will be solved in 2/3 working days and yet I am still waiting for an update. The reference number to the query is: 10355443745
0 replies
31 months ago
DO NOT BUY FROM AC DIRECT!!!
I have never in my life received such terrible service. I ordered 9 Aircon units from this company for my business and made full payment by the 27th of September. I needed them urgently so I pleaded with the sales assistant by the name Desiree for a speedy delivery as soon as payment is made. Their website says you should receive delivery by 2-5 working days, but this was not the case for my order. In the past two weeks I have been sent from pillar to post by *********** and dishonest staff member of this bull**** company over my delivery and when I would receive my units. One employee called Johanne who is part of the logistics team really disappointed me, by always promising to return my calls after every enquiry and never doing so, mind you I called him almost 15 times and not even a single call returned. On two instances, he told me he was very occupied with clients and I had to ask him what I am, if not a client of the business. He will then direct my call to an Andre, who is in charge of deliveries and they then resorted to giving me a **** tracking number for a delivery that was not even dispatched yet. This is the most atrocious service I have ever received in my life. Since the 27th of September, and after an odd 10-20 enquiry calls, only on Monday 9 October was my order promised to be dispatched and delivered to me on the 11th of October. The company tells me that management is disappointed in the customer service and they are reviewing the level of service I was given by the Johanne after spending almost R150 000 on aircon units. I would never recommend this company to anyone in the industry. Besides their cheap prices, you will be highly disappointed by the level of service you will receive from the staff and the level of incompetence for such a company. At this rate I hope the units have been dispatched and delivery will be made.
0 replies
43 months ago
Cancel Rain Forever!!!!!
I have cancelled my rain service and received an sms from them stating that my final payment for their sim will be on the 1st of September. On the 10th of October, they debited my account again and when I called to enquire I was told I was paying my debt. My account has always been prepaid and if I don't pay them on the 1st of every month my account stopped working. They have now illegally deducted R699 out of my account after a confirmation sms that said my last payment will be on the 1st of September. I have always prepaid my account and I don't understand how a payment was authorised to go through from this ****ty internet service provider. Now they a refusing to pay me my money back and say I was post paying my account which is not what I had agreed to and they always advertised. Please be advised to never use this **** service. A bunch of scammers who say they give you a free wifi router, that they will hound you for a soon as you cancel their service.
266 replies
57 months ago
Rain And Its Insanity
I applied for a rain 5G router, which said I have coverage in my area. Upon receiving it and trying to connect it, it has never ever worked and I switched it off a month after getting it. They say the router is free. Which I currently have in my position. The router has never worked for a single day, and today I tried to log into my account, to see if I can perhaps reconnect it and use it at my house. The page says I owe them R788,46. Which is shocking because I paid R699 upon signing up for the ****le, but since then I have never ever used it and their records can prove that my usage has been at 0,00mb since receiving their ****le. This is insanity and absurdity because in fact, they owe me, for starting a service and me paying them R699 for something to not even work for a single day
159 replies
61 months ago
Netflix Overcharge
I recently noticed that I have been getting overcharged by Netflix by R80 and they say it is because I used a VPN which I have never. I currently pay R249 for a Premium bundle, which actually costs R169. When I queried this, I was told that I use a VPN or Proxy and I'm being charged in Euro's. When I have never used any VPN or Proxy. For two years I have been getting overcharged by at least R80 because they moved my membership from South Africa to America to Europe without my authorisation. And all they did was change my country but have still kept the money they overcharged me
0 replies
66 months ago
Mcdonald's Rude Staff
I have never received such rude and demeaning behaviour from staff at your Silverwater Crossing branch. I went and ordered a redeemable offer from the app and it apparently was refusing, so I had to pay the normal price. The offer was a Regular Chicken Foldover Meal which was on offer for R49,90. After the offer wasn't redeemable, I willingly paid the full price of R65,00 and asked the manager for their name, which she said was Lesego Mohau. After giving her name to me, she walked back into the store shaming my character, telling one of the staff in the shop that I am complaining about a redeemable offer, seeming like a cheap person. Unfortunately I could hear them through the collection window with one lady saying "Is he crying for a discount, does he not have money?" I have found that interaction disrespectful beyond any measure, because why do I have the McDonalds app if I can't use it to its full use? That manager and her friend were very rude in gossiping in the shop about me while I could literally hear them. If your app is not meant to be used and your staff literally don't want us to redeem offers, then please cancel your app.
0 replies
69 months ago
FNB Easy Zero is bull****
I have never experienced such a morbid terrible task of withdrawing money from my own Easy Zero account. I tried to send money to myself but it kept going back into the account and affected my limit, although the money was never withdrawn. I sent myself an Ewallet and the money kept going back into my Easy Zero account. I then called customer care and spoke to a gentleman called Claudio Block who had absolutely no idea what he was doing or how he can help and refused to help me, no matter what solution I tried to come up with. This gentleman was of zero help and kept telling me to go to an FNB branch, during this pandemic and covid times, when my nearest branch has been closed twice in the past two weeks because of Covid scares. I have never experienced such from my bank and I have decided to move all my banking to a different bank, because this is a bank without solutions, just giving me more problems. I do not understand how he refused to help in canceling the transactions that I made, that affected my daily limit, yet the money returned into my bank account, so I can re-do the transactions and perhaps send money to my other number in order to be able to withdraw my own money that I seem to not be able to do. This is very incompetent from FNB especially during this time.
53 replies
69 months ago
SABC Scam Collectors
I've been receiving weekly messages non stop about my TV Licence balance, which started in June. The SABC has never contacted me to pay my TV licence of R295, but immediately sent my account to Hahn Collections. I have been getting harassed by messages and emails about me owing an amount that escalated from R295 to suddenly R424. A week ago they sent me a message saying that I owe R344, and today it is suddenly R424. This is outright fraud considering that the SABC has never called me to collect the normal R295 which has to be paid in the year of 2020 which is not over yet. I pay my TV licence every year, but this fraud by SABC and Hahn Collectors is nonsense that I refuse to stoop to. The SABC is not a licensed Financial Service Provider and cannot send collectors and affect someone's credit score. This is just rubbish from both these companies. I spoke to Hahn Collection agent Gugu Zwane, who explicitly said to me "Ah it happens" when I asked about an increase from R344 to R424 in less than 7 days. This is pure scamming and should be reported to the Collectors Ombudsman.
0 replies
69 months ago
Hahn Collections Se Po*s
I've been receiving weekly messages non stop about my TV Licence balance, which started in June. The SABC has never contacted me to pay my TV licence of R295, but immediately sent my account to Hahn Collections. I have been getting harassed by messages and emails about me owing an amount that escalated from R295 to suddenly R424. A week ago they sent me a message saying that I owe R344, and today it is suddenly R424. This is outright fraud considering that the SABC has never called me to collect the normal R295 which has to be paid in the year of 2020 which is not over yet. I pay my TV licence every year, but this fraud by SABC and Hahn Collectors is nonsense that I refuse to stoop to. The SABC is not a licensed Financial Service Provider and cannot send collectors and affect someone's credit score. This is just rubbish from both these companies. I spoke to Hahn Collection agent Gugu Zwane, who explicitly said to me "Ah it happens" when I asked about an increase from R344 to R424 in less than 7 days. This is pure scamming and should be reported to the Collectors Ombudsman.
56 replies
71 months ago
Vodacom Se P**s
Vodacom is stealing data from our phones. Vodacom just stole 11GB’s of data from my phone within 3 hours while I was connected to WiFi. This is madness. I disconnected from the WiFi for under an hour when I left the house and my phone automatically connected. I got a message saying I had 14GB left at 11am then suddenly at 2pm I get message saying I have 3GB left. Vodacom are criminals and will tell me stories about me monitoring my data usage, when their app also has the same monitor.
210 replies
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25 (96.15384615384616%)