DA
DOMINIC A
Active since Feb 2014
36
Reviews
0
Industries
Reviews
36 reviews2 months ago
********LY OVERCHARGED!
Today l used the CHAT SERVICE FNB ONLINE, very frustrating as one is misunderstood, then they let you know to telephone number provided.. Do FNB know how time consuming their call in centre is.. l have a credit card account and realised l,m being charged multiple amounts on this account alone.. Firstly, Interest (understandable), then credit facility fee, credit card account fee, cash advance fee, top up debt protection fee & debt protection fee (which l didn’t sign up for).. These amounts add up to MORE than the actual interest l pay on my account.. Banks are suffocating their clients.
56 replies
4 months ago
Data?
At 14H24 l called Telkom, sat on my phone for a good +-20 minutes explaining my disappointment with data inconsistencies on my contract.. The lady l spoke to promised to email her so l can forward her proof of Telkom’s failure.. No email from her.. Well my contract, as l said to her is coming up for renewal, l think not..
0 replies
4 months ago
Huge Disappointment..
I have been a Legalwise client for DECADES.. l’ve had for this period 2 or three civil matters they “assisted” me with. A month ago l started asking for assistance with attestation of a document l have that just need a notary stamp from a lawyer and then l can take it to the High Court myself.. My daughter is travelling to meet her mom in the UAE for the holidays and as the father l give permission.. lt’s a stamp needed.. Legalwise that has lawyers on their books can’t assist with this ask. Firstly l couldn’t secure an appointment with Legalwise.. The WhatsApp bot “Charlotte” is an annoying robot that has no listening skills.. Eventually l went to their office without an appointment, was put online with a legal advisor, whom didn’t understand the assignment as l explained.. Sent me an email notifying me of SAPS and Comissioner of Oath whom l need to go see.. After l explain to the legal advisor what the UAE authorities need.. Legal advisor email state l can respond to the email, my attempts got rejected.. I then track down the advisor again whom gave me a number of an attorney l can approach..l phoned the attorney.. My question to Legalwise is how is it that you can’t assist a client whom even got family and friends to sign up with them as they will assist you with legal matters.. Also l wish l knew the lawyer whom assisted my wife’s colleague from Durban and charged R250.00 for the stamp..
53 replies
5 months ago
Disappointment..
Do not send a laminated document to be attested.. Apostil don’t share this until you’ve paid your inflated fees and worse non refunded for not lifting a finger..
0 replies
6 months ago
***** dept. Investigation?
Over a month ago a *****ulent transaction, “Zety.com” (R385.00).. l first tried the banking app to highlight this transaction, what a tedious exercise (case no: 20250901_222301685).. l then September 1st, 2025 send email.. 14/10/2025 FNB reply with an email (UNC 12862700 [REF:20251013_152303456] asking about evidence between merchant and l, proof of cancellation, proof of other decline slip.. Problem with this response l don’t recognise the merchant.. Same client months before same issue, l had to cancel my card, PAY FNB FOR ANOTHER, now the same process, CANCEL PAY FNB FOR ANOTHER.. Worse is still to come.. The email FNB I sent l rep**** to.. Undelivered as their box is FULL letting me know l must phone them.. Still unresolved.. 24 October 2025, case number 2025-330-6414 FROM MY VIRTUAL ACCOUNT (how do merchants have access to our Virtual Account) *****ulent transaction amount of R1100,00.. l’m awaiting outcome.. What prompted this review is my wife’s account also *****ulent amount from her FNB for R800,00 for a R20 subscription a month ago.. FNB held her responsible for not cancelling subscription.. How does a R20 subscription become a R800 debit order a month later? Yes, she did not cancel R20,00 subscription, doesn’t give merchant the right to debit your account nilly willy.. FNB don’t look after their clients.. l said to my wife we should move to CAPITEC, with only our bond account with FNB..
53 replies
14 months ago
No accountability..
I just read Wendy Knowles experience on non delivery of food.. This happened to me three weeks ago and Uber Eats driver claimed he left foot at my gate.. Few minutes, no more than 5 minutes later, food was gone.. lt was strange as l stay on a road with almost no foot traffic..
0 replies
14 months ago
Harassment by Vodacom and ally..
I herby put it on record that Vodacom, outsourcing another company (012) area phone code, harassing me almost daily.. l firstly politely asked to remove my contact details from being targeted but falls on deaf ears.. Now once l answer and question the calls agents drop the call in your ear.. Harrased and rude behaviour.. Vodacom l’m certain will insist it not them however l made it clear when l switched to an another network, a year ago. I’m still being pursued..
106 replies
16 months ago
Appalling Service delivery..
Shocked to see and read all motorists whom the RTMC has ignored in our plight for answers.. Paid for my vehicle license but no disc.. l have no infringements but still ignored.. lf only they can get back to me and claim this is the reason for non delivery l might understand but utter disregard..
0 replies
17 months ago
Vodacom Avoidance Tatics, borderline theft..
I emailed Vodacom several times to stop debiting an expired contract, to refund as l cancelled it but are frustrated by their avoiding tactics! I’ve called, transferred to a bot, then told my contract is now pre-paid.. l requested cancellation, not prepaid.. How do l cancel this pre-paid, not interested in renewing..
127 replies
30 months ago
Unsatisfactory service..
I was a member prior to COVID and Discovery was ruthless in recovering what was there’s and more.. Unfortunately l HAD to sign up with you again (my employer choice) and start up with you has/is painful.. For starters Vitality Premium gym membership sign up (l work in Jhb but reside in Cpt) is a challenge and yesterday l learnt my chronic status l declared is not logged.. Email l sent return undelivered and only means of communication is phoning (which l did, no joy) your various departments, another cost to client.. l request my application form as proof of my compliance for myself and wife..
131 replies
Review Distribution
5 Star
3 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (5.555555555555555%)
1 Star
31 (86.11111111111111%)