LV
leoni V
Active since Mar 2014
14
Reviews
0
Industries
Reviews
14 reviews26 months ago
DEBRA PARK - RUDE AGENT
I am disgusted the way your people speaks to clients. DEBRA PARK, is very rude, condensending and seems to get a thrill out of threatening people. She stated i had multiple email addresses, which i said i do not. i have only ever had 1 email address for 20years. i asked her to confirm these email addresses where statements are being sent to, she tells me she is awaiting me to confirm email address, of which i told her, all i am asking is that she gives me these multiple email addresses, then i will confirm the one and only email address i have ever had. She goes ahead and threatens me instead of assisting. SHE IS PLAIN AND SIMLE RUDE, no manner of speaking, so i do not know how you have such people even working for you. I asked her if a person is unemployed, does the credit life not kick in, no answer, she tells me pay as per the ncr. sad i will go stand on a corner and make money to pay, i just need a statement. She again refuses . She is a **** of note and rude, sies.
112 replies
38 months ago
NEDBANK TARDY INVESTIGATIONS WITH FROZEN FAVORITES
I am appalled by the way Nedbank is handling this investigation with FROZEN FAVORITES. How can Nedbank now only enquire where the owners get all their money from within their bank account. These people have run businesses for a very long time. Secondly people are waitingto be re-ombursed their money, but Nedbank is the hold up, still putting a block on the account. Families went hungry December 2022 and could not buy their children any school stuff because Nedbank is tardy with their investigations. We need answers from Nedbank. When will you release Frozen Favorites bank account so that Byron can re-imburse the people? He is more than willing to repay people, but Nedbank is the hold up and this lady at Nedbank, GLYNIS VAN DER BROEK!. Can nedbank as a matter of urgency expidite the matter so that we can be re-imbursed as we have families to feed!
0 replies
42 months ago
excellent customer service
what handy, friendly and awesome staff you have. Thank you
132 replies
44 months ago
INCORRECT BILLING AND INCOMPETENT STAFF
I am actually very irritated. I received free disney + for 3 months. of the said i think it played for only 2 months and i left it. Then i received a dstv reward for a month from caompact to upgrade to compact plus. Now i am told i am in arrears with compact plus monies plus the new compact plus subscription. I have been trying since the 26/08/2022 to sort this matter out. I have to constantly repeat the same story over and over and over with no joy. My dstv is off. I have been basically begging for the correct amount to pay and no joy at all. Your staff are damn incompetent. Do not give rewards if we end up being charged and you do not know how to sort the billing out thereafter. I am so damn ****ed off now i feel that my whole subscription needs to be cancelled. i see why many people cancel DSTV.
296 replies
45 months ago
best canvassing ever
very profession, fast, effective and efficient
0 replies
67 months ago
Scam?????
I applied for a cellphone contract. An amount of r299 was deductted on the 8th of october. I call today to ask when i will receive my phone and this gentleman tells me that i was prpbably scammed and i do not appear on their system. How is that coz i reveived a call from telkom themselves
0 replies
75 months ago
Appaling services
How can ure agents sell a motor warranty to someone and then when you need assistance you get told that they do not cover what was stated in the warranty, they only cover a tow truck. Oh and as per your agent. This was sold to my dad through lying just to get a sale. Just imagine. What is ure agent saying about the company he is actually working for huh?? I am completely and utterly disgusted and feel this matter should be taken to media as well.
0 replies
91 months ago
DISGUSTED IN YOU SERVICE
My dad has a contract, the second one of which was cancelled. For over a year you have been deducting for 2 contracts and the more we call for assistance, the more we are told that it will be sorted and still to date nothing. My dad went to a store and found out that the second contract that he cancelled was renewed in April 2018. 1. Nobody ever called for a renewal, we were told that the contract will be cancelled and because he has over payed they will reduce his instalment on his current contract. 2. We do not have the second sim card, which if you look on your system as well will see that the sim card has not been used in donkey years. My dad has been a loyal customer to cell c for years and this is how your loyal customers gets treated! Yes your consultants refuse to listen to me and constantly tells me that my dad must call in. How many times must he call in and sort this out. He is a 59year old working man who is constantly on the road and we are not getting any assistance now. His account number is ********** 34 . The active number we know of is ********** 159. The lady at the store gave us this number which has been cancelled long ago which has now apparently been renewed in April 2018 as ********** 239. If we go and stop payments then you as cell c will be very quickly to list him as a non payer or even blacklist him. I ask very nicely for this matter to be resolved as soon as possible. You can either contact my dad or myself ASAP
210 replies
95 months ago
PATHETIC SERVICES - SIES
this is the most disgusting service ever received. Always being told I will be called back and nobody ever does. Spoke to a lady by the name Nandi who is said to be the supervisor and still nothing. Order was placed, payment made, then 1 week later I get an email which states that the goods are out of stock. I get credit with a voucher(nobody asked me if I wanted a voucher, it was just assumed and done). I place another order using this voucher on the 20/06/2018, today is the 28th, still no stock, always a story of the warehouse has moved. I am leaving town / the country tomorrow 29/06/2018 and still no stock. Can I get my money back today please. I will never order from you again. DO NOT EVEN BOTHER PHONING, YOU ARE ON HOLD FOREVER AND A DAY
0 replies
95 months ago
money gone
On the 26/06/2018, all the electricity vendors were offline, I tried to purchase electricity using my banking app, it took my money, but no electricity token was received. Now what must I do to get my money refunded? This was for my mother in law who is a pensioner.
106 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (28.571428571428573%)
1 Star
8 (57.142857142857146%)