HP
Herman P
Active since Mar 2014
9
Reviews
0
Industries
Reviews
9 reviews14 months ago
Harassment Sell Direct Marketing on behalf of Telkom
This company does not care about harassing people. They have phoned me numerous times about upgrading my wife' contract and each time I tell not to phone me again, and to delete my number. It never happens and they even phone the next day again. I want the CEO to phone me and explain why I should not proceed with a case of harassment at the police station. Herman Pretorius
0 replies
117 months ago
Irritating
<p>For the past 3 months I have phoned Cell C about the amount of SMS notifications that I receive each time my contract is close to - or has reached it's limit. I know there is a limit, since I requested it, I do not see the point in getting 6-8 SMS's in the span of one hour each time that I am close to my limit, I have asked several times and have logged numerous complaints about this, but my requests gets ignored and I am still waiting for them to phone me back on a call that I made this morning. I am also waiting on the technical department to contact me as I requested last month. Since I have a contract for two years, I cannot just cancel my contract, since I would be liable to pay the entire amount for the rest of the period, I would however like to give formal notice that I will not continue my contract after the two years have lapsed and I will be switching to a new provider. Sincerely, an ignored customer.</p>
106 replies
121 months ago
Irritating
<p>I was contacted today by a company called Life Cycle Management on behalf of 1Life, selling life insurance.</p> <p>I am registered on the Direct marketing ***ociation national opt out service, which means that I do not want to be bothered. They said they got my number from a company called STARNET, I asked for a contact number for Starnet and they said they would get back to me. This has not happened and I am sick and tired of companies phoning me with nosense. </p>
75 replies
122 months ago
No feedback on my queries
I made a complaint on 20 February 2016 and have not heard a single peep except for the standard answer, we will investigate and get back to you, from Alice van der Merwe.<br> <br> Just to make it clear from my previous complaint, I am still waiting for the following:<br> 1. MTN must make an apology on hello peter for them harassing me.<br> 2. I want Pwice along with her supervisor to phone me and explain why she ended the call, when I asked for a manager.<br> 3. I want MTN and all of their partners to remove my number from their marketing lists.<br> 4. I want copies of all the recordings of calls that MTN and Green Connect have made to me with regards to marketing.\<br> <br> Alice sent the following on the same day:<br> \"Hello Herman89,<br> Thank you for your post.<br> We sincerely apologize for any inconvenience you may have experienced with our service received from Green Connect sales department.<br> We have escalated the request to the sales representative to investigate and to give feedback.<br> Kind Regards,<br> Alice van der Merwe<br> Ref:143995070<br> <br> How long does it take to investigate this matter, or are you hoping that I will forget everything?"
75 replies
124 months ago
keep on calling
On Saturday 20 February I received yet another call from Green Connect - MTN, with an offer for a new contract. I asked the lady to put me through to a manager as this is the 4th time that they have phoned me and I have told them before that they should stop phoning me. She told me to hold on and then she ended the call. Nice going Pwice, next time don't do such a dumb thing if you gave me your name.<br> I want a few things now:<br> 1. MTN must make an apology on hello peter for them harassing me.<br> 2. I want Pwice along with her supervisor to phone me and explain why she ended the call, when I asked for a manager.<br> 3. I want MTN and all of their partners to remove my number from their marketing lists.<br> 4. I want copies of all the recordings of calls that MTN and Green Connect have made to me with regards to marketing.
75 replies
126 months ago
Selling my number without consent
I was contacted with offers for cellphone upgrades by Mondo Mobile, upon asking them where they got my number from, they told me that they purchased it from Telegenix Trading. Now I would like to know what gives Telegenix the right to sell my number, as I am not a client of theirs and I am registered with the National Opt Out service and have been for over a year now. Further more I want to know where they got my number in the first place.<br>
0 replies
127 months ago
Email even when registered with DMA of SA
On 4 November 2015 I received an email for a subscription to the DriveClub that Europcar has. Not only do I want nothing to do with Europcar ever again in my life, due to a bad experience with them, but I am also registered with the direct marketing association of SA and have been for over a year now. So kindly explain the following two things for me:<br> 1. Why are you contacting me when I am registered on the National Opt Out service?<br> 2. Where did you get my email?
75 replies
128 months ago
Irritating
I received an SMS from [URL Removed] with an offer that they can beat my car insurance. I am registered with with the Direct marketing association of SA, thus I should not be getting any advertisements of any kind to my cell phone or to my email. I would like to know where they got my number.
75 replies
128 months ago
No follow up on complaints, problems ignored
We have a Telkom at home basic account, where we get uncapped internet and a landline that is free to use on weekends and in the evenings, Telkom to Telkom. For the last month each time I try to call i get the following message: \You have no authorization to use this service
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (66.66666666666667%)
1 Star
3 (33.333333333333336%)