PK
Pieter K
Active since Apr 2014
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
Refusing my cancellation request
I have a data contract and a cellphone contract. My data contract is die to be cancelled end of December 2025. When I called to request the cancellation of the contract their reactions advisers (plural) refused to accept my request and kept saying I should take a different contract. With an immense struggle I eventually got confirmation that my contract will be cancelled. Later that day a sales staff called me and said I WILL be upgraded on my cellphone contract, after I advises I will soon make my cellphone prepaid the sales staff dropped the phone in my ear. I lodged a complaint and there is still no feedback. I dealt with way too many rude people now at Vodacom, will ever return to them again
106 replies
16 months ago
Unable to cancel a policy.
I am trying to cancel a credit life bond policy as I have taken out a more affordable policy. I have submitted all documents and FNB confirmed that the policy and relevant covers will suffice as a replacement policy, however, I need to complete their own Cession of Life Policy form. This form is not very clear and I have asked NUMEROUS times for assistance to complete this form and asked to be called back a number of times as well, with promises that someone will call me back, I have not received a call back since my requests has been submitted. This service is so appalling I wish the absolute worst on FNB, as FNB cannot even comply with such a miniscule request to ask for assistance to complete their own form.
56 replies
37 months ago
*****!
Identity clothing did an ITC check on my name without my concent! No one can help me. This is ***** and breach of FAIS acts.
60 replies
37 months ago
No feedback. No service
This is the 4th day I am having troubles with my connection that keeps dropping. Afrihost has logged a call with this useless frogfoot to see what is plodding with their black box. My Internet drops intermittently and Afrihost advised their lines are good and linked, the problem is with frogfoot. I cannot carry on with my work. Receiving zero service from frogfoot
53 replies
37 months ago
Connection issue sorted - Comfort S
I had an issue with my connection after we moved to a new address, Comfort called me from the Afrihost call centre and she was an amazing help, it took almost 24 hours to sort the issue and she kept me in the loop the entire time. She has amazing telephone etiquette and great patience. I could also hear in the background how her team manager was helping to prioritize my issue. Great team work. Thanks Afrihost
0 replies
61 months ago
Cannot cancel my contract
I want to cancel my contract, so I call 081180, then the voice prompts tell me it will send me a whatsapp link to help with my queries, then the whatsapp link says I must call 10213, then when I want to follow up with my cancellation the adviser told me I must call 081180. I want to just cancel my contract, Telkom is the most useless service provider. I go into the store to cancel my contract, then I am told to call the 081180. I will never ever use Telkom again.
53 replies
84 months ago
Worst experience ever
Claim number ********** I hit a pothole and my steering rack got damaged. After I submitted my claim and the assessment was done they advised that my Steering rack is worn and they will only pay 50% of the damage. The car only has 140 000 km and they advised me that Ford allegedly told them that my steering rack has a lifespan of 140 000 to 200 000 km. I called Ford and they said they will never give a lifespan on any part. So now Discovery you tell me how do you advertise that you make things simpler when you want to rob me of my hard earned money..... I pay insurance to be indemnified and you are not doing that why must i do your job to prove you wrong. The ombudsman will be hearing from me. All Discovery Insure clients be aware and ask to read the fine print...
56 replies
96 months ago
Debit without my consent
I have requested that BHF cancel my account more than 2 years ago. They I have called them numerous times and I have emailed them to date 5 times. They are still debiting my account without my concent!!! I want my funds back that has been debited after my initial request for cancellation.
0 replies
122 months ago
Rude and Distasteful Employee
I am very displeased with the manner in which I was treated tonight at the Wonderpark Virgin Active by one of the employees of this branch<br> Friday 15 April I went to the Wonderpark club & the weights are lying everywhere that it is uncomfortable to walk around the benches and cannot find the needed, so this place is a mess, myself and my gym partner used our weights and only replaced the weights we have used. At the end if the evening about 7:55 pm, a Mr Kabelo (who claimed to be the manager of the club, and when confronted about his official title at the gym he said he is a training instructor & only the ACTING manager for a Koketso Sithole) called us from a distance and pointed at the seated calf machine we used prior, we went back as we thought we might have forgotten something of ours. As we came to the machine he asked me with a snooty attitude if we are done, and then he tells me to clean THIS up (and pointed to all the weights lying around) I informed him these are surely not our weights, and he should rather start talking to the people that leave the weights there from the start<br> I will gladly walk to your opposition if this is the service to be expected from Virgin Active.
75 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)