KM
Keneuoe M
Active since Apr 2014
13
Reviews
0
Industries
Reviews
13 reviews10 months ago
The unlimited is misleading and misrepresents itself as an insurance company.
The unlimited is misleading and misrepresents itself as an insurance company while it is not. I took up a warranty policy with the unlimited for almost a year, and at the moment that I claimed, I was advised that I would not be covered because I drive an automatic car and not a manual, and the parts covered in the policy relate to manual parts, notwithstanding the fact that I was quoted on an automatic car. As much as I had fami****ized myself with the terms of the policy, there is no way that I would have known that the parts listed in the warranty only relate to a manual cars and not automatic cars. The attitude I received was outright rude with no sympathy whatsoever; they were just very quick to dismiss me without resolve. Do not take any cover with the unlimited, you will regret it.
56 replies
15 months ago
Game at Fourways Mall needs to pull up their socks on customer service and STOP misinforming customers!!
I want to express my dissatisfaction with the service that I received from Game situated in Fourways Mall on 18 January 2025. In October 2024, I purchased a vacuum cleaner from the Verimark range. This machine has only been used since its purchase for about two months as I was away for the month of December, as there was no cleaning done during the month of December. I must say that the workmanship of the vacuum cleaner is very poor, as parts to the machine started breaking off since its use. The machine also stops working while in use. I cannot vacuum my 3 inhouse mats without it stopping nor can I vaccum my 4 car mats without it stopping (the machine stops operating for about 30-45 mins before it starts again). I have had vacuum cleaners, including handheld vacuums which are smaller and have lasted longer while in use, but this is a machine that is clearly not fit for purpose and with poor workmanship. I returned it to the store yesterday (18 January 25), only to be met by a absolutely rude personnel at the store by the name of TRUDY, from the Verimark section- I remember her face when I purchased the item, and she had encouraged me to purchase this machine when I was last at the store in October 2024. On the date of purchase of this machine, I was only notified of a 2-year guarantee and was advised that if I have any concerns with the machine, I can return same, so based on this information I purchased the item, not realizing that this misinformation has misled me into taking actions which I would not have taken i.e purchasing an item that actually only has 15 days warranty as advised only yesterday( 18 January 2025). Trudy insists that she told me that this machine only has 15 days warranty on it (which I do not remember at all, and I am certain she did not mention this). I am well aware on how warranties and guarantees work, and had she mentioned the 15 days warranty to me when purchasing the item, that would have quickly raised a red flag, which would have afforded me the option to purchase something else with a longer warranty period. I would want a quick resolution to this matter, specifically I would appreciate a refund or a corrective adjustment to my warranty. I would also want an apology from Trudy, she was absolutely rude to me at the store and made me feel like I made the purchase knowing the full details in respect of the warranty on the product and she clearly did not consider my frustration or inconvenience. She clearly doesnt comprehend the meaning of customer service.
53 replies
16 months ago
Discovery
I am due a refund from Discovery, however this has taken over a month in attempt to resolve and has not been resolved yet!!
112 replies
18 months ago
Rain's customer service sucks!!
There are a lot of internet service providers out there that you can choose from. I would have saved myself a lot of dismay and disappointment in the customer service I received from Rain, had I chosen other internet services and not Rain! I previously had a router with Rain since 2020 which stopped working 3 weeks ago in September 2024. I simply asked for a replacement of that router - and this replacement took about 3 weeks to arrive. I kept calling Rain's call center which is based somewhere in the world where call center agents do not have the ability to resolve an issue and was quite evident that the agents read out a script on the phone- I have never been so frustrated by a service provider.
371 replies
20 months ago
Incompetence and lack of customer service at Alexander Forbes.
I am a member of the Alexander forbes scheme via my employer. I have been trying to resolve a matter with AF for over a month now, which is still not resolved. It has been over 45 days that I have been sending emails to AF, however responses are directed at other people in the email chain with no resolution. Please be sure to do your research before you select Alexander forbes to house your provident fund!!!
53 replies
20 months ago
The appalling service received from Netlflorist!
I need to lay a complaint on the service(non-service) I received yesterday from netflorist. I placed an order yesterday for a birthday cake to be delivered at my office before the end of 12 August 2024, however this never happened, despite the fact that I placed the order well before 12pm yesterday. Someone from Netflorist called me at 4:30pm to ask whether I will be at the office by 5pm and I said yes, he also confirmed that the delivery will be done before 5pm yesterday. I waited at the office until 5:30pm waiting for the delivery, but I had to go because I had other commitments. Its disappointing that I depended on Netflorist but you never delivered!! I paid for my order to be delivered yesterday and that never happened, I ended up having to go buy another cake for my commitments that evening, your service is appalling!
0 replies
23 months ago
@Scriptures Brand (Modern traditional wear Boutique) on Instagram is a ****!!!!
I should have read the reviews on Hello peter before I ordered a dress from @Scripture on Instagram. I ordered a dress from Noloyiso Akhona Mngonyama on 1 June 2024 and made an immediate eft to her to purchase a dress. I told her I needed this dress by Friday 7 June 2024, today is 10 June 2024, and I still don't have my dress, considering that she said she uses courier guy that takes 3 to 4 working days. I traced her on Deeds registry, she is the sole director in the company called Scriptures Brand, with registration number 2017/262006/07 and the company is located at an address in Eastern Cape. This woman is not answering my text messages and her phone is always off. I have never been ****med but I'm going to make sure this is the last ****.
0 replies
52 months ago
No customer service
Can someone at Buffalo just pick up the phone and tell me when my delivery is coming cos its now past the due date.
0 replies
52 months ago
Rude Rental Agent
I have dealt with a number of property management companies and I also previously chaired a body corporate in my previous job as one of my duties, not to say I am a property expert however I think I have a leg to stand on when to it comes to some knowledge on property management as far as property agents are concerned. Without much engagement with Reef lords, I must say I am disappointed in the company based on the first telephonic engagement with one of the rental agents . I called a rental agent to arrange a viewing and the agent just simply refused, I'm assuming her refusal was because I am looking to buy a unit at the same development only later in the year and had asked her to inform me on the terms of cancellation should the event arise prior to the end of the 12 months. Her refusal for me to view the unit unreasonable as it is not her call to make.
53 replies
61 months ago
Bottles app horrendous service
What a horrible experience with what Pick n pay calls 'convenience'. I ordered the night before for delivery the next morning, only to turn the driver back to the store twice for wrong items delivery, plus I get charged extra for those trips??? Ridiculous... I opt for delivery due to my busy schedule, if Pick n pay cant do something right then don't do it at all.
0 replies
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13 (100%)