GW
Graham J. Woodman
Active since Apr 2014
13
Reviews
0
Industries
Reviews
13 reviews57 months ago
Bad Service
On 30 July 2021 we placed an order with Nandos through Mr Delivery (DFD69921093). I phoned the Grassy Park Store to remind then not to Forget to the salad dressing that is to be supplied with the salad because the order that we placed the previous week did not have salad dressing. when my order arrived, there was no salad or salad dressing and I ordered sprite zero but there was Coke zero in the order. I contacted Nandos HQ and Kafilwe sent an email to the store in question and to date they have not contacted me. Nandos does not seem to value their customers as it seems that customers complaints about service rendered is not important to them. Customers is only valuable to them to add to their bottom line. Whether they give you bad service or not give you the correct order, as long as you pay you as a customer can do what you want to, you do not have a voice to Nandos.
53 replies
70 months ago
Bad Service
I contacted Pinnacle as I was experiencing problems with my new Acer laptop I purchased from Makro. With it comes the contact details and process flow from Pinnacle. I phone them on the number provided to be told that I contacted the wrong number and was immediately cheesed of, on contacting them I was instructed to forward my invoice and the serial number of the unit which I complied with on 26/06/2020. Reply from Pinnacle that they could not find the warranty and I must forward them an image of the serial number. Comply immediately. They unit was collected on 27/06/2020. received confirmation 30/06/2020 that unit was booed in No communication after that. Their processes says the the customer must contact them provide details, they collect a communicate with client on repairs and continue to communicate with client, deliver repaired unit or replace unit. On 03/07/2020 I contacted Pinnacle again to find out the status of my laptop to be told that the laptop was booked into the warehouse but they do not know there the laptop is. I then demanded that they find the laptop. On Monday 06/07/2020, Pinnacle contacted my to provide passwords and to get my consent that if they could reload the software which I gave. After that no news I contacted Pinnacle again on 10/07/2020 to find out the progress whether the laptop was fixed. To be told that the software was reloaded and the the problem still persists. I then demanded action and feedback on same day as business is standing with no laptop. to date received no communication. I am not satisfied with the service that I am receiving from Pinnacle. they are mandated by the computer companies to provide service with excellence. I have and is not experiencing that from Pinnacle. As a consumer I am tired of the unprofessional work that we are subjected to. I hope that this will ensure that we will receive better service. Would I recommend Pinnacle? I will think twice.
105 replies
99 months ago
Samsung reluctance to do good on their promises
Walk into Samsung Canal Walk. My 7 edge screen broken. Samsung when us buy the phone promises that they will give you a free screen if something happens to the screen. The problem starts when you want to claim on their promise. They then have all kinds of reasons not to do good on their promise. To long we the man in the street have to subject ourselves to their reluctance to do good on their promises. We the man in the street holds the buying power in our hands. Lets force these conglomerates to make good on their promises by withholding our support if they don't come to the party.
105 replies
114 months ago
Total Incompetence
<p>Three months ago i instructed MTN to cancel my contract with MTN. To date nothing has been done with my documented instructions. Every month Mtn is still charging me for data I dont use and dont need. Seems that MTN does not learn. they had to fork out millions because of devious transactions. Mtn has not even adhere to my instructions when I opened the account. It explicitly instructed them to have a ceiling on the account, which was not followed through. Incompetence is not the word to use on them. they probably have an incompetent BEE appointment dealing with these accounts. So after this, I can expect to get an automated response from MTN. The account No A ********** </p>
56 replies
123 months ago
Pick 'n Pay goes Halaal
As per my last report. PnP has decided to maginalised all Christians and other religious groups by converting all their 5 stores within a radius of 3 Km in Halaal stores. Not only did they do that but if you go outside of that radius, you can not find any cooked foods at their stores that is not Halaal. <br> So how does that affect us. !) We are being subjected to economic apartheid like pre 1994 when whites were given special treatment. 2) Our money is being seen as inferior to the monies of the Moslems. 3) PnP is saying to you and I that they do not want our business that is why we and excluding stocking the products that is your preferences in our store, or if they do have in the store, then it is stacked unprofessionally in a little corner or the fridge looks like the dogs run over and through it.<br> We are people with dignity and of substance and we should refuse that conglomerates like PnP treat us as if we are still living under the apartheid rule. 20 years into democracy we still have learnt nothing. We are going to vote in the local municipal elections soon. Let us weeds out not only the legacy of apartheid, but also the implimentation of economic apartheid.
0 replies
123 months ago
Halaal store at Access Park
Since my last report on Food Lovers Market, I was contacted by Janet and the manager that she works under. I was given the assurance that Food Lovers Market will treat my complaint with urgency as it was directed at economic segregation. To date I have not received an update on the situation or has the conditions at the store changed. They are still trading as an Halaal store. So you as a person that is not practicing the Islamic religion are being treated as second grade at their store because the store is giving preference to the Moslems. Their argument normally is that \We want to be inclusive.\" <br> Inclusive - \"something that does not leave any part or group out.\" When one looks at the definition as per the dictionary, one will see that the theory used does not hold water. We as Christians are being maginalised as out preferences are being left out. I refuse to shop at a shop that practices economic segregation. So should you as a Christian as our money is not seen as having the same value as that of the Moslem. During apartheid whites were given preference, now this is another form of apartheid. Our students is in uproar about fees and Language preferences. lets not go that way."
0 replies
123 months ago
Ripping of our children
My son is turning 25, has been driving since the age of 18 and has not made an accident. Bought himself a car two years ago and has been driving accident free. Someone drove into the side of his car while standing at an stop in order to turn into the next street. This person was reversing out of the driveway. Now here is the problem. He contacted his insurance to lodge a claim. Excess R 7500. Now in my book I know that this is ridiculous the our young people should be exploited like this by the greedy capitalists. The reason why one takes out insurance is so that you are covered in the event of an accident. Lets look at their process flow. You take out insurance. We are happy for your business. You have an accident. Big problem. 1) You pay R7500 excess. 2) Your premium increase up after the claim. No cost to these capitalists. You are pay a policy and you to cover the cost of the accident. the rich is getting richer and the poor stays poor. <br> it is about time that these institutions policies and procedures be reviewed and their pricing structures so that the man in the street can benefit. The other problem preferred providers. The insurance tells you where to repair your car.
75 replies
123 months ago
Vodacom goes to the dogs
After spending 2 hours on the phone with Vodacom's incompetent call centre personnel trying to find our if my debit order request that I have completed at their Century City branch have been activated. I was given the run around. A Maxwell responded by informing me that I should go to a store to fill in the paperwork. if one look at my opening sentence one will notice if there is some form of competency that I have done the steps as per requirement. Is that so hard to understand. To date nothing has come of my request as my perception is the Vodacom thinks that by Maxwell's response they have effectively dealt with my complaint. I personally am sick and tired of the incompetence that we have to deal with by these big companies. They are quick to want to take your money. harass you at all hours of the day with deals on offer to indebt you more but when it comes to dealing with issues that arises from all of this then you have to deal with incompetent staff that do not have a clue of what they are doing. One wonders it they are equip academically to execute there jobs properly or if they were place there to improve the BBBEE scorecard
75 replies
123 months ago
Vodacom goes to the dogs
Have spent two hours and three phone calls to Vodacom in order to confirm that my cellphone account has been transferred from my personal account to my business account. nobody seem to have the competencies to resolve my request. It is frightening the level of service that we are receiving in our beloved country. the conglomerates are milking the man in the street without providing quality service or support. Vodacom beside the government is a leader at raping the country of its resources.
75 replies
124 months ago
Still awaiting response
After my last post, Pnp has committed to respond to my complaint. To date I have had no response. Is Pnp not wanting to clarify their unilateral decision to convert five Pnp stores in a radius of 3 km into halaal stores that serves only 2% of the population of the people of South Africa. Not only is that a problem. <br> <br> I walked in the store in Tokia looking for something to eat for lunch. Guess what all hot foods again are all halaal. Seems like the company owned by Jews are not only seeing my money as substandard to the moslems but also that of their own brothers. Shame on you the Ackermans.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (69.23076923076923%)
1 Star
4 (30.76923076923077%)