Active since May 2014
The agent that purchased my vehicle in ballito kzn was ver helpfully and friendly. Much Appreciated.
Two weeks ago I joined the virgin Active app. You get awarded with three weekly rewards like dischem biogen cytogen, biogen iso and a small smoothie if you achieve your weekly target. Since I joined I couldn't redeem one biogen product at dischem because there was no stock available. My other two weekly rewards also disappeared because you cannot redeem another weekly reward before you claim the biogen products from dischem that has already expired. This happened two weeks in a row. I will never claim a Virgin Active, biogen reward from dischem again!
Since I paid FedEx Wednesday, 23 November 2022 and confirmed payment via email I heard nothing from them. Matthew(Operations Support Agent) told me that the parcel will be sent immediately after payment was made but he blatantly lied! I phoned in yesterday and today to find out what is going on because nobody from FedEx keeps you updated! I haven’t received any emails for confirmation or to track my parcel as promised by every staff member! They are so friendly before you pay them but after you made payment and confirmed it with them they totally disappear!
Sitting days without Internet the last year. After they fix a broken line another problem arrives every second day. I never had one week without any interruptions! Cannot watch sport on a Saturday because I have streaming. They know that we cannot use any other fibre network providers so we are caught in a trap. They are more offline the eskom loadshedding!
First time I ordered from them online. Very impressed with pricing and service delivery!
They always accept that they made mistakes but you must sit with the coincidences! They will never refund or payback!
They just ignore their customers complaints and don't even bother to reply. Looks like the goverment also took over Comair. Very unreliable service!
16 September 2021 I booked a return flight online via vitality on kulula.com When I arrived on 22 December 2021 at King Shaka International for my 10:30 am departure flight to cape town it was delayed by two hours. Nobody from Kulula, British airways or Comair informed me upfront about any flight changes via SMS, phone or email. The Kulula and British Airways booking reference number were exactly the same as the first ticket I ordered on 16 Sept. At my arrival, the departure time changed from 10:30 am to 12:30 pm, delaying a cape town meeting. The day before my next return flight on 5 January 2022 to King Shaka International I decided to try and contact Kulula upfront so that Comair don't delay another flight. After 25min of phoning and waiting online for the assistance they said I must phone British Airlines. After more waiting delays I finally gave my reference number to a British Airways assistant. They said my flight changed again from 13:20 pm to 19:00 pm! They cannot say why and give me any answers. I only get apologies all the time. Comair, Kulula and British Airways... thanks for starting my new year on a bad note! Regards Johan
I had a meeting this morning with the estate and CSOS. They said the matter should be sorted out with CoxYates. My developer told me I can only use coxyates as my property transfer attorneys... the biggest mistake ever! They had all the correct contact details that were signed by me and I paid them Thousands of Rands. I waited and waited for my invoice so that I can make a normal eft payment to my body corporate but nothing arrived until I started phoning all the parties. After driving around and phoning I found out that my email address was wrong and went to see CoxYates after I received a fine of R858 from the estate for not paying after two months. The property conveyancer Thabo Vilakazi sent a form to the estate body corporate without asking me to confirm everything is correct. A copy was also not sent to me. He accepted that he made a spelling mistake but will still point fingers at the other parties and blame them for not following up. He said it happens every day. For me, that sounds very unprofessional! Be aware CoxYates wants to make errors so that you can see them in court again, then they can make more money!!! They are not that stupid...lol
I want to report the terrible service from Discovery Vitality! After a consultant(Jeremy) answered the phone I told him my bad experience with Vitaly. He then asked me to please hold. I waited and waited and waited but nothing happened! He just never came back! That is pure unacceptable service from a company like Vitality that you pay monthly!
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