WL
Waza L
Active since Jul 2014
13
Reviews
0
Industries
Reviews
13 reviews17 months ago
Inefficient Process
Title: Disappointed with Unacceptable Delays and Poor Service I am extremely disappointed with the handling of my withdrawal process with Momentum. I initiated this process on 1 November 2024 and was assured the payout would be completed within 14 working days. Despite following up multiple times, no meaningful progress has been made. Last week, I was informed the funds were being disinvested. However, upon following up again today, 19 November 2024, I was told that the October contribution is still pending, and no further action has been taken. This is utterly unacceptable. The lack of communication, unprofessional handling, and repeated delays are shocking and reflect poorly on Momentum’s reputation. Customers should not have to endure such inefficiency and incompetence from a company of this stature. I demand immediate action to resolve this matter. I expect: 1. An urgent escalation of my claim. 2. A clear and detailed explanation for these unreasonable delays. 3. A firm and transparent timeline for the completion of my withdrawal process. Momentum’s failure to provide reliable service is both frustrating and deeply disappointing. I hope this complaint will prompt swift and decisive action to restore confidence in your processes.
56 replies
21 months ago
Appalling Service
I am very disappointed with the service I have gotten from Afrihost, I recently moved premises and was advised that the migration would be seamless but turned out to be a nightmare. I have been reassured to keep my WiFi on but nothing has happened, I have reached out to them and they keep giving me the same response, it is obvious that it’s not working yet they see no need of escalating. The service and urgency is appalling.
0 replies
22 months ago
Payment sent yet still suspend account and no urgency to assist
I am writing out of sheer frustration with Afrihost’s service. Last week Thursday, I made an immediate payment with the reference A16511521. After following up through the chat service, I was told the payment hadn’t reflected and was advised to either contact accounts directly or wait patiently. I chose to wait, but the payment still hasn’t been acknowledged. Today, to avoid the same problem, I made another immediate payment using my wife’s account. Yet again, my account shows no record of this payment. Reaching out through WhatsApp chat, I received the same unhelpful response to contact accounts. Calling the provided number was no use either, as the lines are down. This ongoing issue is causing me significant inconvenience due to Afrihost’s poor service and lack of urgency. I demand immediate feedback and a resolution to this matter. Afrihost, this is unacceptable.
0 replies
25 months ago
Non payment of Breakage Refund
It has been 4 days since I returned from my holiday at Zebula. To date I have not received my breakage refundable deposit of R5000. It’s confirmed that there is no breakage yet payment has not been made. Very unprofessional and wouldn’t use their services again.
0 replies
27 months ago
********* Conduct: ABSA
Last year, I sold a property that was financed through ABSA Homeloans. Following the sale, a shortfall of R217,824.50 emerged, for which I was required to sign a Variation of Mortgage Agreement. This agreement stipulated that R3600 would be deducted monthly to address the outstanding amount. The agreement was duly signed on the 19th of September 2023. However, upon reviewing my credit report from Transunion, I was astounded to find discrepancies. The report indicates a default under my name and states that the aforementioned amount has been written off. It is crucial to emphasize that I never authorized nor was informed of any cancellation regarding the agreed deduction. The conduct exhibited by the bank in this matter is deeply concerning and, in my view, *********. The person that worked with it is Annah Mochadibane and despite my efforts in reaching out she blatantly ignores me
58 replies
31 months ago
********* Behavioue/ Theft
********* Conduct: My most recent contract with Vodacom dates back to 2013, and I have not initiated any new contracts since then. The account was settled in its entirety at that time. However, a decade later, I have received a communication indicating that the account has been referred to a collections agency. Upon reaching out to Vodacom for clarification in the form of a statement, I was informed that they are unable to provide me with one. My efforts to obtain a statement from MBD attorneys have been ongoing for the past two weeks. I must express my profound disappointment with the actions taken by a corporation of Vodacom's stature.
262 replies
41 months ago
Unethical Behaviour
I joined MVIA warranty 2 years ago and upon deciding which plan they sent me a schedule of what is covered and that informed my decision on picking the expensive warranty. My vehicle requires mechanical repair and now they refuse to accept liability despite their schedule stating otherwise. Very unethical and dishonest behaviour
0 replies
45 months ago
Lack of Professionalism
Poor service and lack of communication from Zelma Schoeman despite several attempts to reach out to her. Claim was submitted to her on the 24th of June 2022. On the 22nd of july, I was advised that it would take 10 working days. When I tried to phone for an update was made to hold for over an hour. I had to drive to their offices only to be told nothing has been done despite 13 working days having passed and no update is provided.
268 replies
50 months ago
SCAM
I contacted CYN two months ago regarding a default judgment, I consulted with the owner (Mandla) who advised that he would be able to assist and advised that I pay the full amount of R 16700, I sent the amount the next day. I checked the document he sent to me, and the turnaround time was 10 business days. The money was paid in Jan to date (10/03/2022) I have not been assisted as per the agreement. 7 days ago I requested that he gives me a refund of R 14000 and keep the R2700 for the effort despite not delivering. It has been 7 day and everyday he commits to pay me before close of business. It is obvious that this business thrives on the desperation of people and scamming people of their money. I have exhausted my patience and trusting words that clearly mean nothing to the owner. DO NOT FALL VICTIM
53 replies
65 months ago
ABSA Homeloan Lack of Assistance and Efficiency
I applied for a home loan with ABSA in and was approved in July and was required to pay R150 000 deposit as a condition of which I did in August 2020. To date they have not transferred the property and I am unable to register as they committed to pay the outstanding rates on the property of which they have not done to date and the process has come to a pause. This FRUSTRATING as none of them wish to take accountability or assist and it has been 4 months
168 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)