Active since Jul 2014
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7 reviews82 months ago
Poor customer service
I had a great experience with Burger King Grand West this past month , however last night 29 July 21:23 the service was absolute horrific not sure if it was due to them closing at 22:00pm . I found that most the staff are not trained on the product and have a lack of customer service s****s .... after my food was handed in take away bag as requested i then asked for a sit down board as well ...they then wanted the bags back and asked to make use of it.... The one staff member advised the other to leave it... I also found a grey long hair in my onion rings... i didn't not advised the manager or staff on duty as they were rude and would have most likely have done something with food i was awaiting ....Extremely disappointing with the staff that would last night as i had excellent service from the rest of the staff this month complimenting them on great food ... all it took was that hair and the way i was treated to make me think differently.... GRANDWEST#22228 94 Yonela Chk 122 My details Na-eemah 0813340564
0 replies
83 months ago
Extremely dissapointed
On arrival of the meal i received a chicken pita ....i explained to the waiter this is not what i ordered and they replaced it, however the issue im facing is that the replacement was the same pita with veg just added and chicken removed, how i know this is the roasted veg pita does not cum with cucumber and lettuces , i was to exhausted/hungry to make mention of this and did not want my meal to be spiked with glass/plastic as management advised. I had a issue Sunday at Strand Nandos where i got incorrect food complained and came back with glass/plastic investigations were advised would be done. I was refunded and given another meal that was not up to standard. i am upset that the prices of nandos increased but not the quality of service as well as the food getting worse each vist. What are Nandos going to do???
56 replies
106 months ago
Bad service
<p> I have purchased a pair of shoes from Mr Price Cavendish a week approximately and was asked if I would like my slipped emailed …provided the cashier with the relevant details and left .</p> <p>I then did not receive any such email .</p> <p>I went to another Mr Price in the area I was at the time and wanted to refund the shoes that was not worn with price on to get refund was refused refund as per policy .</p> <p> I then advised the cashier that I didn’t get slip via email and that I don’t have any other proof besides the purchase its self.</p> <p> Manger on duty treated me like I was stupid and kept asking where my phone is ..i was like what does my phone have to do with anything. She then said she wants to see my emails . I asked what email if I just said that nothing was emailed</p> <p> </p> <p>She kept asking the same thing and said nothing we can do with no slip read the bored.</p> <p> Manager wants me to drive to store brought the shoes and get them to refund providing slip…I called through store that I bought shoes and the manager said to come through and they will check system…made mention if I didn’t get it for whatever reason what difference would it make me coming so he can check system. Assistant manager was also arguing with me regarding there policy why was I asked to get sliped emailed if there are system issues. I advised this is not my fault however Mr Price fault.</p> <p> </p> <p>Mr Price Parrow Voortrekker Road</p>
61 replies
108 months ago
Bad service
<p>Went to Mc Donald’s N1 city brought a medium meal, however the cool drink did not have gas in , i spoke to the lady that took my order... she poured a mug of cool drink however was not same flavor as to what i had and showed manager on duty ...he then told her to taste cool drink and she said its fine...manager looked at drinks in mug and said its foamy...i then advised him i brought same meal yesterday cool drink tasted like soda water( cream soda) i then explained i don’t want a other flavor as per twice in a row cool drinks are not up to standard...the manger then argued with me about the cool drink and i left whilst he was arguing about the gas being there....highly disappointed at Mc Donald’s server as per manger..</p>
0 replies
117 months ago
Customer Service Satisfaction
<p>( The company speaks about their growth and improvement in their products and services, and that all there products are Halaal and made of the best cuts & quality meat available, delivered by our suppliers on a daily basis. Our aim is therefore to provide our clients with the freshest products and the best shelf-life possible, for any size order . ) These words being on there home page of their website http://www.biltongco.co.za/ and not living by it or not showing any customer satisfaction is highly disappointing ………another company where you just treated as a number and not a loyal customer or get any benefits to their misunderstanding in conducting a successful order when one is given by email or sms.</p>
0 replies
128 months ago
Bad Service
I ordered a delivery order at first however was then forced to change order to collection order as the order was below R50. I then selected the option to be collected 18:30pm on 28-09-2015 on arrival there was no order that was processed on there end...No order was received i was on a lunch break at the time and hence pre -booked order to allowed waiting...They requested to make the order on arrival as no order processed however time was not on my side as was on lunch i am highly disappointed that ordered and went all the way to Debonairs and not returning with the order that was suppose to be processed wasted petrol as well...<br> From: Debonairs Pizza <br> Date: Mon, Sep 28, 2015 at 5:54 PM<br> Subject: Your order is being prepared<br> To: [Email Removed]<br> <br> Hi Na-eemah`,<br> Your order has been received by Debonairs Pizza Parow (0219305771/8).<br> Enjoy your meal!<br> The Debonairs Pizza team<br> <br>
75 replies
130 months ago
Mouse On The Loose
Girls Night Out.....Yesterday 13-08-15 I attended an event called Girls Night Out as I do every other Girls Night Out.... <br> Last night at the V&A Waterfront whilst watching the movie Paper Towns i was alarmed during the movie where by i spotted a mouse...not exactly a joyful experience watching a movies with feet on the seat trying to avoid other mice sneaking out whilst dark...I might add...<br> This is an indication that the cinema itself are not having regular cleaning sessions scheduled in terms of the amount of people attending the cinemas and for there to be mice to be roaming the cinema floors whilst you and eatables are in range is utterly disgusting...<br> Below a list of diseases mice carries... <br> 1. Hantavirus<br> The most famous of the mouse-born diseases is hantavirus. Hantavirus is spread by mouse droppings. <br> 2. Bubonic Plague<br> This classic oldies hit continues today! Although most people quickly recover from bubonic plague with a round of antibiotics, it is still a serious matter. <br> 3. Tularemia<br> This disease is better known as being transmitted by rabbits (thus its colloquial name \rabbit fever") but mice are carriers as well. If inhaled"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)