PS
Philile S
Active since Aug 2014
35
Reviews
0
Industries
Reviews
35 reviews15 months ago
Inability to verify my employment.
I am writing to express my concern regarding an ongoing issue with my credit application. Despite being employed for over 10 years, I have been declined due to the inability to verify my employment. I visited your branch on both Saturday and yesterday in an attempt to continue with the application. However, I observed that your system was causing significant issues for your staff, making it difficult for them to complete applications or update client profiles. I could sense the frustration from your team. I find this experience both disappointing and confusing, given my long-term employment status. Could you kindly provide further clarification on why my employment verification could not be confirmed, and what specific steps need to be taken to resolve the issue? Additionally, if there is any documentation I can provide to assist in this process, please let me know. I would greatly appreciate your prompt attention to this matter and hope for a swift resolution. Thank you in advance for your assistance, and I look forward to your response. Kind regards,
318 replies
16 months ago
Earlier than the agreed-upon debit order date.
I am writing to bring to your attention an issue regarding the processing of my recent debit order. It has come to my attention that funds were deducted from my account today, which is earlier than the agreed-upon debit order date. This unexpected deduction has caused inconvenience, as not everyone receives their income or bonuses on the 15th of the month. The early processing of debit orders without prior notice disrupts financial planning and is not in line with our agreement. I kindly request that you: • Investigate why this happened and ensure that future deductions are made on the agreed date. • Reverse the premature debit, if possible, and reprocess it on the correct date. I trust that you value your customers and will work to resolve this matter promptly.
56 replies
23 months ago
Uber Eats was cancelled by their driver.
Order from Uber Eats was cancelled by their driver and the amount is still showing as pending on my bank. They said refund is processed but I still don't see it on my account.
0 replies
37 months ago
My mom's cell phone SIM Card has stopped receiving SMS's and loading airtime.
My mom's cell phone SIM Card has stopped receiving SMS's and loading airtime. We suspect that someone is also using a number as a dual sim. She lives in a village and it will costs her a lot to go the big city to do a sim swop. Can you please restart her number so that she can be able to load airtime at least.
237 replies
42 months ago
Cancel my debt review,
Good day Please cancel my debt review, I want to grow my credit score as creditors are still calling me to pay up the debt. i was not fully aware of the consequences when applying. Kindly remove me urgently.
0 replies
44 months ago
Remove me on debt review
I just wanted to follow up on my request to be removed on the debt review. Your associate Hyphen PDA has tried to deduct my account again. I need some feedback at your earliest convenience.
0 replies
44 months ago
My account is closed without notice
My account is closed and my husband has sent money into that account from his Capitec account. How do I go about this?
74 replies
46 months ago
This is totally fraud!
A guy called my husband and offered him a settlement to his loan with Getbucks and he said he is from SmartAdvance. He used a cellphone number for my husband to send the ID copy. My husband received an SMS stating that he has been approved for a debt review. How can that be possible? We are now forced to open a criminal case against your company, please remove my husband details on your records ASAP or else we'll meet in court. Your employees are just pathetic liars!!! This is totally fraud!
0 replies
46 months ago
Fraud
A guy called my husband and offered him a settlement to his loan with Getbucks and he said he is from SmartAdvance. He used 0609409507 for my husband to send the ID copy. My husband received an SMS stating that he has been approved for a debt review. How can that be possible? We are now forced to open a criminal case against your company, please remove my husband details on your records ASAP or else we'll meet in court. Your employees are just pathetic liars!!! This is totally fraud!
268 replies
Review Distribution
5 Star
2 (5.714285714285714%)
4 Star
2 (5.714285714285714%)
3 Star
8 (22.857142857142858%)
2 Star
8 (22.857142857142858%)
1 Star
15 (42.857142857142854%)