PG
Phillip G
Active since Sep 2014
21
Reviews
0
Industries
Reviews
21 reviews18 months ago
Big Compliment to FNB Business Forex and ***** Investigators for a job well done
Thank you FNB for sorting out our issues with receiving international payments. We were kindly assisted by Johan Van Graan from Foreign Exchange Product House, Charity Khoza (***** Investigator) and Mertle Lobai (Investigator) after having several problems and misunderstandings regarding receiving an international transfer. Thank you once again with your patience and I'd like to send this far and wide, that FNB is still very much South Africa's leading bank, with international class and quality. We look forward to keeping our business account at FNB and moving up classes quite soon, due to the demand of our business. We really are grateful and appreciative. Thank you.
53 replies
18 months ago
FNB BUSINESS TAKING US FROM PILLAR TO POST OVER RECEIVING FOREIGN FUNDS
I am writing to express my extreme disappointment and frustration with the recent experience we have had with our FNB business account. Despite communicating the nature of our business and the urgent need for foreign payments, we have encountered significant delays and confusion in the processing of receiving these funds. Initially, we were provided with inadequate guidance during the onboarding process regarding foreign payments. Despite our inquiries and the clear indication that we were expecting foreign funds, we were not informed of the specific procedures and potential delays involved. We are a film Production Company, and these funds are essential for our business operations, as they are used for time-sensitive tasks such as securing actors, locations, and equipment. The ongoing delays have caused significant disruption and hindered our ability to meet production deadlines. It is utterly unacceptable that we are being treated with such disregard. We have provided all necessary documentation and information to verify the legitimacy of our business and the intended use of the funds. We expect a prompt resolution to this matter and immediate release of our funds. The current situation is not only frustrating but also damaging to our business reputation and operations. If this issue is not resolved satisfactorily, we will be forced to reconsider our banking relationship with FNB. We hope that you will take this matter seriously and address our concerns in a timely and professional manner. Thank you in advance for your immediate attention to this urgent matter.
106 replies
22 months ago
Commending Austin from ikhokha for an excellent service.
Received a sterling service from Austin from ikhokha this Saturday morning as I had a crisis. My app kept on displaying "connection reset" and I couldn't log in. Man, thank you to Austin for assisting me at a time when my customers wanted to pay, and I simply couldn't make it happen. Austin took me through both phone and app settings, patiently directing me to all the prompts until my issue was sorted. I highly commend him for having an excellent service and make things a little easy for me during my most stressful time. Thank you so much Austin!!
53 replies
24 months ago
Tribalism at Total Vale Road, Ferndale
Total Energies Ferndale (Vale Road) We got very very bad service today at Total Energies, which is directly opposite the office where we work. We wanted to refill our Office Gas tank and walked across to Total, and my colleague, who is Xhosa speaking, asked a gentleman who works at Total if Total refills gas tanks, or simply swaps out tanks. The gentleman said Total only swaps tanks but only Total or Bp tanks. I was on the phone when this conversation happened, but then, I overheard the gentleman speaking in siPedi saying to his other colleague, "Why don't they walk down and go somewhere else" in a rude tone. He thought I didn't know siPedi because my friend made communication in isiXhosa, and I was on the phone speaking English since it was a work call. I then asked him why he is speaking about us in this fashion, telling him in siPedi that I know siPedi and that he literally expressed that we should walk down the road, even saying to his friend "I'll fill you in" in siPedi (waiting for us to leave before he can gossip about us). My car was at the office, I pour petrol there everyday, I buy lunch there everyday, I buy office waters and cokes, Mugg & Bean and snacks there, and I'm utterly disgusted by this tribalism and treatment. I will be able to point the guy out because I see them there almost everyday. I didn't know he was tribalist and rude, but I want to take this further as I believe he discriminated against my colleague and I. (Writing this on behalf of my wife Tsholo who experienced this ordeal.)
0 replies
28 months ago
PnP ASAP CRUSHED OUR SWEET CONES
We ordered PnP ASAP on Saturday 23rd December 2023, and we just packed the items we bought and left for our holiday. We returned on the 27th December, and wanted to give the kids ice cream, only to find all the sweet cones we'd bought broken, like they were squashed. We sent a message on PnP website on the 27th, and it said someone will be in touch with us, but no one has made contact with us as yet. We're not buying more sweet cones until this issue is sorted and we either get a refund or a new delivery of these sweet cones. Can someone urgently attend to this please. Many thanks
314 replies
28 months ago
KFC VORNA VALLEY GIVES US THROW AWAY PIECES FOR HOME DELIVERY ORDERS.
We've lived in Vorna Valley for 8 years, and in these 8 years we've had a love and hate relationship with our local KFC. When we go through the drive-thru we usually get a good service and our is fine. But when we order online for home delivery, the meat is always dry, unbearably down to a drumstick. Today, once again, we decided to order online, and man, my kids couldn't even finish the chicken. It's so dry we opted to throw the pieces away and order elsewhere. This has been a common occurrence at this KFC. When I order at the KFC at Mall of Africa, the meat is always good, but the Vorna Valley one, feels like they're giving us reject/throw away meat when we order in. I'm tired of it, and it's sickening to the point, that we've decided to just not order here. Enough is enough.
0 replies
35 months ago
Bad service from female petrol attendant WATERFALL BP MAXWELL DRIVE
This morning (30 May), went to fill up petrol and got at the pump first. Female petrol attendant walked toward my car to serve me, then sees another car pulling in, then changed direction and served that car, even though I was there first. I told her I was first and that she saw me, but she claimed she wasn't aware who came first. This is happening for the 2nd time for me here at this garage that I've been filling up since it literally started. Disappointed yet again. I will never fill up there again. This lady petrol attendant had the audacity to continue to pour petrol regardless even though she saw me arrive first. I drove off in a flurry because I was feeling angry and I will take this further with the manager when I return from work. I've been living in the area since 2015, and constantly appalled by this behaviour.
53 replies
36 months ago
Don't take your child to St Lieutenant if you know what's good for you
This school is a ****. They charge parents two school fees for the same education and benefits. R2750 for people the principle personally views as affluent, and R1250 for ppl the principle sees (subjectively) cannot afford. But our kids are learning exactly the same thing. So when we struggled and fell behind on a few school fees, they withheld my child's school fees, and I took them to book, telling them that it is against the law to withhold a child's school report under any condition. I told them to take the money from the R2750 and R3000 we've been paying, while other parents who they favour, were paying R1250 for exactly the same schooling. Rude principal, who hires and fires teaches, exposing our children to characters who don't even seem to be well-educated. Her husband is even worse. Thank God I took my child out of that school. My child's teacher last year, couldn't even read a themed Christmas story. I literally thought a child was reading it, until I discovered, it was my daughter's teacher. My daughter reads better than her teacher. Don't take your child here if you know what's good for you.
0 replies
37 months ago
Pudo doesn't want to refund us for their error.
I sent the following message to Pudo, in frustration after their Terminal in Old Pretoria Road / Sasal Garage just switched off: Good day, Please take note of the following order of events: Thursday evening 23 March 2023, I made 4 x online bookings for drop off at the Le Roux / Old Pretoria Road Pudo Terminal at Sasol Garage, Midrand. Subsequently, I received 4 x Waybill numbers and codes for the Pudo terminal. Friday 24 March 2023, at 1pm, I went to the Pudo Terminal and started dropping off my first parcel. Immediately after putting this parcel into the terminal box, the terminal switched off. Screen off, as if it were affected by load shedding. I couldn't drop off the other 3 parcels I had. I immediately contacted Pudo on whatsapp, chatting to a lady by name of Sarah Ma***wane, who after telling her my issue, typed out this message "Apologies for the inconvenience. I see that the locker is offline - please advise if I can move you to the closest locker where you can deposit" I confirmed to her that I would only be home at 17h30 now since I had other committments, and she rep****, "Please note I will move your booking to Kyalami Main." I thought the issue was resolved, and later at 17h15 that same day, I went to drop off my parcels at Kyalami Main, but immediately after inputing my pin code to open the locker, the terminal displayed the message, "ID does not exist" (screengrabs attached). It did this with all three parcel codes. It just didn't accept them. On Saturday 25 March 2023, I received a reply message from Pudo at 11h42am saying "Please accept our sincerest apologies. The locker is now rebooted Kyalami on Main Shopping Centre". I went to Kyalami on Main shopping centre again at 14h00 on Saturday, and the terminal again displayed "Error identifier and pin "ID does not exist" Sunday 26 March 2023 - I went to Kyalami on Main again in the morning, and it kept saying 'ID does not exist". I reported this again to Pudo on whatsapp, and a lady by name of Palesa Gqoba responded, saying this "Hello Tlele Tshols! You are currently speaking to Palesa Gqoba, terminal is online. Kindly forward us your tracking number". I gave her the 3 x waybill numbers and pins and she rep**** with the following message: "You will need to rebook your parcel in order to send it. You only have 36hrs to deposit a parcel and we do send reminders to ensure on time deposits. Please fami****ize yourself with the PUDO T's & Cs freely available on the website: https://www.pudo.co.za/imgs/PUDO_T&C.pdf 13.2.4 Should the booking be made, and the parcel the customer wishes to send is not placed within the PUDO Locker within 36 Hours of making the booking, the online booking will expire and no refund will be made to the customer." I had a long back and fourth chat with Palesa yesterday, becoming livid in the process, because she just didn't want to look through the history of my chats, and objectively look at the issue at hand. I am still sitting with parcels that were suppose to have been delivered on Friday for my business, and I'm still sitting with them on today. I don't appreciate the runaround of having to go to terminals back and fourth, and then be told that I need to rebook. I cannot rebook and pay again. I am not at fault. This is not my fault. Pudo being offline and redirecting my parcels to Kyalami Main, should have been an easy transition. But instead, I have Palesa now, second guessing the validity of my issue, which isn't actually my issue, but a Pudo issue. Please sort this out asap. I need to drop off my parcels asap. This is very urgent. Many thanks - Suffice to say, Pudo has still not given us our refund, even though they said it would take 5 days from last week Sunday (26 March 2023). We sent them another message today, and even today, they just sent this message on the whatsapp chat: "Please note waybills will be credited as soon as possible." But when we asked them, when that will be, they rep****, "Please note I cannot advise on that". This, after 7 days from their very own promise of saying they would refund us in 5 days. It's been 7 days now. No communication, until we asked them... The worst courier company I've ever dealt with.
0 replies
39 months ago
Shower gel wasn't wrapped separately & leaked over my order.
We ordered Checkers 60 minutes delivery, as we frequently do, and our order just arrived this morning. Even before I could open one of the packs, I could smell the Satisskin Shower gel we order. I opened the pack to find that the Shower gel had been placed on Rice, the Worcestershire sauce, butter, spices and tooth pastes. It was opened and leaked onto everything in the bag. I don't understand how anyone doesn't know how to package toiletry items. Now we've got Shower Gel smelling on everything, even the rice, that we're suppose to cook. This is wreckless and unwarranted. The ppl packing need to pay attention to detail please.
0 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
0 (0%)
3 Star
1 (4.761904761904762%)
2 Star
3 (14.285714285714286%)
1 Star
15 (71.42857142857143%)