Active since Sep 2014
SABC TV Licence failed to sent 2025 invoice, suddenly on the 13/12/2025 I get an sms that I’m owing R318.00. And I had been handed over to VVM a Debt Collection company. I decide to check their website and it says the normal TV Lic fee is R265.00. I then pay the normal fee. They then acknowledge my payment and say I still owe the difference. How? When I never received an invoice to make a payment before. TV Lic no: 608885851
Called 1st for Women Value Added Products Call Centre. Matome answered, I had to drag his name out of him. He took my call like it was his personal call. He even cut the line as I was giving him my ID No: I called again a lovely lady called Anele answered professionally and assisted until the end. I was referred to Annemarie for a complaint. She hasn’t responded to my complaint.
So… my fridge broke down on the 11/11/2025 late in the afternoon. Called in and I was advised to submit my claim on line. I struggled and called again. The claim was only registered on the 13th after I called from the to Yoilsa M. She took me step by step in how to submit the online claim. RCI called on the 14/11/2025 and arranged for the assessor to come through. Assessor came through on the 18th Nov. I appreciate the assistance Yolisa M did by escalating my claim. Still waiting for RCI to hand over a report to the Insurance Company. Overall Yolisa was just amazing after Angela had down and Rachel had done a terrible
On the 31 Jan 2025 I booked a ride for a friend, when the bolt driver couldn’t spot him during that night. A trip was cancelled and R19 was charged. However the R108 still needs to be refunded by Bolt SA, 20 days later no refund had be processed back into my account.
I’m a proud member of Capital Legacy, I called on behalf of my cousin who lost his mother. The service is always exceptional, my cousin had a peace of mind after the phone call with Justin who took us to to the process of “The Deceased Estate”, possible costs, stress and long queues that one who would experience should they approach the matter on their own.
TransUnion kept quiet to me about my data being compromised by the their latest cyber attack. Two months later I call them just to enquire about my subscription if it’s valid and when do I renew it. BOOM! “You are one of the affected clients” wait a minute why were you guys quiet - I had been suspicious by the latest emails I had been receiving from unknown sources - “we will load a voucher for you for a year”. Please speak with our forensic - guess what? They too are sleeping on the job, they are never available on the provided direct line. Private Sector learning ALOT from Government department. Some government departments are more effective than TransUnion forensics
Our flight was postponed 3 times Sunday 06/03/2022 to Durban. Again on the return flight of 11/03/2022. They would delay flights and just say we apologise for any inconvenience. Meanwhile I have missed a meeting. My shuttle service booked also got messed up
Precious assisted me I am grateful for the discount and awesome service given
Thabiso - Assist with such high level professionalism with regards to my glass claim with Mi Way.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.