LM
Lindiwe M
Active since Oct 2014
68
Reviews
0
Industries
Reviews
68 reviews8 months ago
Disrespectful service provider JACKIE
I visited a BP garage in Meyers park on Monday to get assistance with a flat tyre and full tank. To my dismay I was not being assisted on arrival. The petrol attendant, Jacky, saw me driving in but proceeded to walk to another station to stand and eat whatever he was chewing on. After hooting, he SLOWLY came to my car and did not even greet when he got there. I greeted him and asked him what his issue was coz he can clearly see my car. With a very bad attitude he said "well I thought you came to the shop". When I told him why I was there he walked away from me. I asked for the manager, she was not there. I asked for the supervisor, no supervisor on site. This garage is clearly being mismanaged and it is absurd to see how service providers are mistreating customers. He had zero respect for his job. I proceeded to go to the window and was assisted with the manager's name and store phone number. Another attended came to assist with the tyre pressure issue as I WILL NOT SPEND A CENT ON POOR SERVICE. BP needs to check who they hire otherwise this business must be replaced by ENGEN...we have options!
0 replies
14 months ago
DSTV ****med me
Over an hour on a call with my own airtime only for it to be unsuccessful. I called dstv this morning after they debited my account on the wrong date. Then had to make payment with unexplainable additional costs just so my very old mother could watch her shows. All Hlengiwe and Elihle, the consultants could do was to blame it on the SYSTEM. I want to escalate this to the Consumer Rights Commission.
0 replies
14 months ago
UNPROFESSIONAL AND HORRIBLE ATTITUDE
This business personnel is so unprofessional and point blank rude! We sent a request for quotation on email multiple times with no response. Then eventually got a response. Then they went silent again and started communicating on Whatsapp! RED FLAG! He was rude and gave us a ridiculously high price, R4000.00 more than the average quotations we received. He then started bashing the other business and insinuating they are from Facebook Marketplace and will probably do a bad job. That was not necessary and we will definitely not be doing any business with him.
53 replies
18 months ago
NEGATIVE IMPACT - WORST SERVICE PROVIDERS!
These people are ****mers. My bill went from about R40 to R800 the next month. For them to investigate this discrepancy they wanted to charge me. They keep adding interests to my account which is STILL being investigated by their internal *********** consultant Sharlotte Mokubela, who is bias and cannot prove without reasonable doubt that their records are accurate and correct for that matter. IT IS DISGUSTING! They are very slow to respond and react then they block my account because they FEEL like they did their best to prove their case. DO NOT USE THEM FOR ANYTHING! They do not treat their customers fairly and what is unfortunate is that there is seemingly no customer protection institute that governs them. This business must be boycotted and CLOSED!
0 replies
18 months ago
Big ups to Claudia at Discovery Health
After my previous employer mistakenly canceled my membership by submitting the documents without the transfer to individual capacity, I called discovery and thank goodness my call was taken by Claudia who was such a pleasant consultant and did not hesitate to assist me step by step. Not only was she professional in this but she also called me back to update me and make follow ups. Thank you so much Claudia. You were amazing
106 replies
20 months ago
WE BUY CARS REFUSING TO REGISTER MY CAR
I have made numerous follow ups and even almost got my car impounded by the traffic police BECAUSE WE BUY CARS DOES NOT WANT TO REGISTER MY VEHICLE!! Whom can I report them to? Ombudsman?
159 replies
21 months ago
WBC YASEEN EBRAHIM & AMBER HOAL STAY AWAY
DO NOT BUY A CAR FROM WE BUY CARS. If you HAVE to, stay away from: - Silver Lakes branch - Salesman YASEEN EBRAHIM - Finance consultant AMBER HOAL My car that I bought through them just almost got impounded because they FAILED dismally in making the sale smooth and getting the BASICS right. I am utterly disgusted by this as it has been one inconvenience after another. While waiting for my car registration, I have been constantly asking requesting them for a temporary permit. I have made calls and texted but am just being ignored by these people! WORST SERVICE IN MY LIFE!
0 replies
21 months ago
Good service Adi Mudau
I am very pleased with how my claim was handled by Adi Mudau. She explained everything to me and even with some hickups she managed to get things done and answer all the questions I had about the car being written off. I am however still waiting for the insurance money they deducted for he month they were not supposed to, as they had not stopped debit orders. It is almost month end again and I am worried they will deduct and incorrectly bill me.
168 replies
21 months ago
Useless and Rude financial consultant
Amber Hoal must just be fired! This person they have posed as a consultant to deal with car sales at WE BUY CARS SILVER LAKES is so rude and honestly useless. She works unsupervised and just locks herself in her office instead of attending to customers. The branch managers also have zero control over her. My worst experience of buying a car and they ruined the experience for me. They were so bad I had to wait for over an hour to collect and drive out with my car. After waiting for over 3 days! Never going back there again. Refuse to give sales to Amber Hoal. Now the head office cannot reach her for my number plates!!!
56 replies
22 months ago
AVOID AVIS! REFUSE MIDRAND BRANCH
Yet again, Avis customer service (CS) and Avis Midrand branch (MB) fail to live up to their words of marketing. On the 18th June CS called me to arrange DELIVERY of a courtesy car on the 20th June. During the call they told me my options and I was VERY specific that I only want a VW, to which he responded they will find it as they have 48hours before the car has to be delivered. I requested that he sends me an email to this. The email was not detailed and gave very little instructions. On the 20th June the MB driver called me to tell me he is delivering a different vehicle. I told him this is incorrect as this was not my request. He then said the branch does not have the vehicle I requested and would have to order it. I told him that is fine and they can deliver on the 21st June BUT it has to be in the morning. He said he would call me back but never did. On the 21st I received a call from the MB manager who arrogantly told me they have the car now but I will have to collect as all the drivers were out to deliver other vehicles. To my dismay I asked her how can this be as this delivery should have been priority for the morning. She said well there’s nothing they can do unless if they can SQUEEZE me in around 4pm or 5pm. She also said they don’t deliver on Saturdays. I proceeded to call CS to officially complain but this fell of Sifiso’s ears who was no help. He then connected the call to the MB manager, Ivy, who suddenly had a driver who could deliver the car on the 21st June between 10am and 11am because Sifiso told her I am asking for details so I can escalate the matter. The service is utterly unprofessional and absurd!
53 replies
Review Distribution
5 Star
11 (16.176470588235293%)
4 Star
2 (2.9411764705882355%)
3 Star
1 (1.4705882352941178%)
2 Star
7 (10.294117647058824%)
1 Star
47 (69.11764705882354%)