Active since Jan 2015
Good Day MARISKA FOURIE We refer to your complaint with reference number C-59546546. I am currently investigating your complaint and will contact you on or before the 2025/10/29 2:35 PM with further feedback. Yours Sincerely Mbalizethu Ngoobo 0860111665 Still waiting for feedback
bought a wordrop on 15 November 2025, there was no stock, and one was ordered on 22 November 2025. I was contacted about the wardrobe, and the person said the wrong color was delivered. If I want to come and view the item and if I like it, I go to the shop and was not happy with the color I said to the person I will wait for the one I ordered. Saturday 29 November I contacted the store again as no one called me to advise if the wardrobe had arrived. The person phoned me back and said she would contact me on Sunday, 30, but no one contacted me. The branch was Amantimtoti sales laday Andiswa Owethu
I have canceled my policy, sent email and call the contact centre and still no letter confirming cancelation of policy
MANAGER ARE NOT CALL YOU BACK LEAVE IT FOR THE SALES STAFF TO DEAL WITH
On 18 July 2025 I went to African Bank, the branch in City View Shopping Centre Salesperson Zandile assisted me. I explained I need a credit card. She completed the application for a credit card, following step a debit check was placed on my bank. I accepted the debit check, Sales salesperson gave me a card and explained that head office will contact my employer and the money will be in my account. Now this is where the fun begins, when I arrived at work, I asked the HR Manager dit someone from African bank contacted her reply was No one contacted her. Ok, next moment my phone rings and it was African Bank that wanted to give me a personal loan reason they checked my details. They are offering me a loan, why would I go threw all the trouble to apply for a credit card , but no, they want to tell me I must take the loan is 28.25% where the credit card is 21.25 % Now the staff member said it's my affordability the loan is R1721.33. I ask why they let me believe given me a card and do a debit check if i ask for a credit card.
I contacted Lega Wise to advise me on some advice, as I know that you are not allowed to use the attorneys in the first month. When I contacted them, just for advice I was assisted and they said they will help me do a letter, this was in 17 April 2025, Up until now I am still waiting for the letter after I have contact them twice, I send now email to cancel the membership not sure how long I am going to wait for this to happen.
My plan with Discovery is the Classic Smart Plan, which only allows 1 dental check-up per year. Discovery had this new personal health path program where you can earn points to use if you don’t have a savings plan, or if you do have savings and it is used up. Then you use the personal health path point. I have a need to see the dentist to extract my tooth, and now they say I can only use it for Consultation and not to extract the tooth. Does Discovery want to help the client when they need it the most? I don’t have saving funds, and I don’t have cash to extract the tooth, but I do pay my monthly subscription to Discovery was on time, but now they cannot help me.
On the 1 May stop at Tugela Engel to get a coffee at KFC the notice on the wall show KFC open at 6:30 when staff member come to the front to advise me that they only came in now we have to come back at 7 why do you place on a notice you open at 6:30
I cannot get hold of customer service to assist with queries not picking up their phones, and they are not replying.
My Telematics has not been working now for a couple of months and I don't get any results back when the staff of the ABSA action line attends to the complaint they tell me they need to close the complaint and I am still waiting for feedback.
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