LF
Luke F
Active since Jan 2015
7
Reviews
0
Industries
Reviews
7 reviews58 months ago
Poor Service and Customer Care
Headwear24 will take no responsibility for mistakes made in their production line. To top it off their service is abysmal, taking days to reply if at all. Promising outcomes and never delivering. No idea on lead times, no coherent communication line of whom to speak to about your order. Shocking from beginning to end.
0 replies
59 months ago
Stay Away!
Metro Fibre is a typical case of oversell and under deliver. 5 months ago they started sending out documents for us to connect to their network. Since then we have had 3 of their sub-contractors in our complex (It doesn't appear they do any work themselves). Those contractors arrived without adequate tools, had to borrow from our residents - more accurately stole as some tools were never received back. They the disappeared into the night - the next contractor came, and dug up the work of the original contractor causing even more mess, made a song and dance about the hand over - still not working. Enter the 3rd contractor - again dug up the junction boxes, another song and dance - we then get our "Go Live date" - however when my ONT box is installed the fibre line is STILL NOT WORKING as is the case for most of the other residents. Now we cannot so much as get a support ticket out of Metro Fibre, let along a date or any other kind of plan as to when the issue will be resolved. At this point carrier ***eons would be a more reliable means of transporting my data.
8 replies
61 months ago
Great Service
I recently decided to move my primary bank account, home loan and other accounts to FNB. After the initial online inquiry, a Charmaine Boonzaaier and Deborah Peckham contacted me from their relevant departments - the level of service I have received from them has been fantastic! I should have moved over years ago. I am not sure what FNB's values are, but it would certainly seem that customer service ranks in the top few.
1 reply
63 months ago
Great service
I have tried with several courier companies to open a new account for a start-up business. Courier Guys service, and communication has been excellent and had my account up and running within a week.
0 replies
63 months ago
Too automated to work.
Standard Bank has automated so many procedures, closed so many branches and neglected to employ competent staff that their whole system now requires that you fit into a prescribed box. My 'prestige' banker can complete fewer functions that most of the ATM's, and my business banker doesn't know the difference between a balance sheet and an income statement. The foreign exchange desk can't help me complete a forex payment without a CCN number, but I can process one via their Shyft account, or via credit card. Their banking system has become a barrier to entry in doing business. The moment one has a request that requires some assistance you are pushed from pillar to post, with every department knowing less than the last. Forget all the fancy features, rewards programs, insurance, cool scan to pay apps. I want a bank that can focus on doing its primary function, and do it well.
2 replies
70 months ago
Telkom billed for aervices not rendered.
After receiving nearly 18 months of incredibly poor service delivery on my Fixed LTE contract with Telkom. I decided to cancel my account with them on the 17th July. I was aware that there would be a cancellation fee which I accepted. I have now just been billed for the August Period - which according to their chat service I agreed to by not responding to a mail. A screen shot of said mail was sent to me, wherein they have missed typed my email address. Despite my email statements etc all going to the correct one. It is also worth mentioning that during this period (August) my sim card was not working. SO they have cancelled the service but left the bill running. They now claim to cancelling it in September. Utterly shocking service. The irony is that nothing has changed. I am still paying and not getting was I was promised. Much like when my connection to their services was still 'active'
0 replies
133 months ago
Poor Service
I am in the process of buying my first property. Which requires a rates clearance certificate from the Municipality. <br> <br> The request for the rates clearance certificate was sent in on the 28th May 2015, more than a month later the best answer I receive is \we don't know
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)