SD
Sbonelesihle D
Active since Apr 2015
9
Reviews
0
Industries
Reviews
9 reviews100 months ago
Bad Attitude
Called KFC for the delivery in Dbn central was assisted by a consultant who was rude. I wanted my order to be delivered thinking there's 3 KFC outlets around me this should be quick there's Ushaka,Point and Gillispire if am not mistaken. Everything was confirmed from the call centre. The problem started when h called back to tell me KFC in North beach his ran out of chicken I than asked if it possible that any of the 3 KFC around me can deliver he lost it and told me those are not thy shops only north beach can deliver and if the have no chicken I must go to my nearest and buy from there. I than ask the meaning of not they shops he shouted and hanged up the phone. I had to walk to the nearest KFC as shouted by him. I am realy not happy with the service because h dd not even tell me after how long they might have the chicken or if I can call back the consultant was arrogant and rude . I love KFC but with this service from the call centre I will advise people Neva to call them as they have no patience to wards us clients.
0 replies
103 months ago
iSMART VODACOM CONTRACT
I TOOK A CONTRACT WITH THIS COMPANY AND LAST MONTH I RECEIVED AIRTIME THAT THEY OWED ME FOR THE PAST 3 MONTHS. THIS MONTH END I DID NOT RECEIVE MY CONTRACT AS PER THE CONTRACT I SIGNED WITH THEM THAT DEBIT ORDER GOES ON THE 25TH AND MY AIRTIME IS LOADED ON THE 1ST OF EVERY MONTH I CALLED TUESDAY AND GAVE THIS COMPANY 24 HOURS TO LOAD MY AIRTIME SPOKE TO A LADY BY THE NAME OF NATHI AND SHE ASSURE ME THIS WILL BE DONE AS SHE SPOKE TO HER MANAGERS FOR THIS URGENT ALLOCATION. NATHI DID CALL ME BACK ON THURSDAY TO CHECK IF THE AIRTIME WAS LOADED OF WHICH I WAS IN A MEETING AND HAVE NOT CHECK I THAN ASKED HER TO CALL ME BACK AND SHE NEVER DID. TODAY I CALLED IN AND SPOKE TO ONE OF THEY RUDE CONSULTANT WHO THAN SHIFTED THE BLAME TO VODACOM AND TOLD ME MY CONTRACT MIGHT HAVE BEEN MOVED TO THE 17 TH OF EACH MONTH. I THAN ASKED IF THAT IS ON CONSUMER ACT AND HE ADVISED ME TO SUE THE COMPANY IF WHAT THEY DOING IS ILLEGAL AND IT NOT THEY FAULT IT VODACOM'S FAULT. SO VODACOM GIVE 3RD PARTIES ACCESS TO CELL US CONTRACTS AND THEY DO AS THEY PLEASE I HAVE TO CALL THIS COMPANY EVERY MONTH AND SPEAK TO THEY RUDE CONSULTANTS WHO NEVER TRANSFER YOU TO MANAGERS OR 2IC IN THEY FLOOR AS THEY FOREVER NOT AVAILABLE PUT YOU ON HOLD FOR MINUTE AND COME BACK WITH NO ANSWER IS THIS HOW VODACOM TREAT CLIENTS.
61 replies
103 months ago
AIRTIME
I TOOK A CONTRACT WITH THIS COMPANY AND LAST MONTH I RECEIVED AIRTIME THAT THEY OWED ME FOR THE PAST 3 MONTHS. THIS MONTH END I DID NOT RECEIVE MY CONTRACT AS PER THE CONTRACT I SIGNED WITH THEM THAT DEBIT ORDER GOES ON THE 25TH AND MY AIRTIME IS LOADED ON THE 1ST OF EVERY MONTH I CALLED TUESDAY AND GAVE THIS COMPANY 24 HOURS TO LOAD MY AIRTIME SPOKE TO A LADY BY THE NAME OF NATHI AND SHE ASSURE ME THIS WILL BE DONE AS SHE SPOKE TO HER MANAGERS FOR THIS URGENT ALLOCATION. NATHI DID CALL ME BACK ON THURSDAY TO CHECK IF THE AIRTIME WAS LOADED OF WHICH I WAS IN A MEETING AND HAVE NOT CHECK I THAN ASKED HER TO CALL ME BACK AND SHE NEVER DID. TODAY I CALLED IN AND SPOKE TO ONE OF THEY RUDE CONSULTANT WHO THAN SHIFTED THE BLAME TO VODACOM AND TOLD ME MY CONTRACT MIGHT HAVE BEEN MOVED TO THE 17 TH OF EACH MONTH. I THAN ASKED IF THAT IS ON CONSUMER ACT AND HE ADVISED ME TO SUE THE COMPANY IF WHAT THEY DOING IS ILLEGAL AND IT NOT THEY FAULT IT VODACOM'S FAULT. SO VODACOM GIVE 3RD PARTIES ACCESS TO CELL US CONTRACTS AND THEY DO AS THEY PLEASE I HAVE TO CALL THIS COMPANY EVERY MONTH AND SPEAK TO THEY RUDE CONSULTANTS WHO NEVER TRANSFER YOU TO MANAGERS OR 2IC IN THEY FLOOR AS THEY FOREVER NOT AVAILABLE PUT YOU ON HOLD FOR MINUTE AND COME BACK WITH NO ANSWER IS THIS HOW VODACOM TREAT CLIENTS.
0 replies
104 months ago
Drugged
I used this bus in 2015 and was drugged management and owner of the bus company was informed and case was opened the nobody ever got back to me the company requested i open a case so they can be able to retrieve the footage from prasa nun of this was done i was than later informed it not they fault as the buses were rented from another company. i was left with bills to pay from the hospital and not even an apology from Pieter Rautenbach of which he informed me Roy Hatlane is dealing with this and will call in the drivers of the bus as they did not drop me at Durban Station the final destination for the bus but dropped me at the beach and no one called my next of keen and they details were in my ticket.
0 replies
104 months ago
NO AIRTIME PROVIDED
i HAVE BEEN CALLING ISMART FROM JULY I HAVE NOT BEEN RECIEVING AIR TIME AND THE AGENT ARE RUDE AND DONT CARE I WAS ONCE TOLD NOT TO BE FUSSY ABOUT THE AIRTIME AS IT A BONUS AM PAYING FOR THE PHONE. I HAVE NOT RECIEVED ARE TIME FOR OVER 4 MONTHS AND EVERYTIME I CONTACT THEM AM TOLD A NEW STORY EITHER MARIANA THE CALL CENTRE MANAGER IS NOT AVAILABLE OR ON LEAVE. TODAY I SPOKE TO NEZISWA NTSOBO AS SHE ADVISED ME THAT MARIANA IS ON LEAVE I REQUESTED TO SPEAK TO THE TEAM LEADER . THE TEAM LEADER TOLD HER TO HANDLE THE QUERY AND I COULD HEAR AS SHE DID NOT PUT ME ON HOLD AFTER SHE FAILDED TO ASSIST I REQUEST THE TEAM LEADER AGAIN AND WAS TOLD SHES IN A MEETING.
366 replies
127 months ago
Druged and stolen Goods
I took this APM bus on Sunday night from JHB to DBN passanger sitting next to me drugged me after the Montrose half way stop. When he got to Dbn with me unconscious he decided to not document anything down and take me to the police but to go to the Beach and Park with me my Luggage and my Handbag was safe only thing stolen is my 2cellphones. oN Tuesday morning i sent an email to the bus company and my mum call the operations manager and there was no response. Later on Tuesday afternoon i decided to go to their offices and still nobody had information about the incident they had to call the driver to tell them what happened that faithful Monday Morning i left my details for the company to contact me after they have done they own research and nothing have been done. People have to know about the service we get from this Bus and i found the sim cards for the two phones in my wallet. my Question is Why did the drive go and park with me at the Beach and why he did not report the incident to his superiors or take me to the police station.
0 replies
131 months ago
Made Payment no Acknowledgement
STANDARD BANK sent my details to this company about a cheque account that was opened in 2009 forcing me to pay the. I agreed to make payment and last month was my 1st installment. i did not even receive an acknowledgment email stating that they received the money. i tried googling they details and i cant find anything on the website. they really have poor service . this month i have to make my last payment i am not even sure if they will remove my name from people that owes STANDARD BANK.
0 replies
131 months ago
Goods Damage More Money
I ordered items from a lady in Nigeria called Stacy Adeola /Siwe Bakare and good were sent via that company and it was suppose to be same day delivery some how it was delayed and on the next day Selene sent me an email to deposit R550 for clearance and i did. on the next day She sent me a mail to say goods are damaged i need to renew my insurance for the package which is R950 within 12hours because my good were damaged their company will pay me R9500 If the form is submitted. this company destroyed my parcel and now i must keep paying them and Phill can not even speak English in their Cape Town Office.
0 replies
134 months ago
No response
as i complained last thursday someone by the name of Igsaan Damon sent me an email at 19:54 thusrday night. after that i have not recieved any communication. i had to spend my holidays without Data and they send me a reference number and when i called the call centre nobody knew what it was for after holding for almost 1 hour 30 minute to speak to the team leader or manager who identified him self as Msizi because the agent Zama could not help me. They both failed to assist and sent an email to Igsaan and cc me on it until this Tuesday noone have made communication with me. why is Telkom doing this to us as clients is it because we dont complain i spent easters alone without any communication to my family and son who are hundreds of kilometres away.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (55.55555555555556%)
1 Star
4 (44.44444444444444%)