Active since Apr 2015
SHANE RATHBONE in the Debtors Dept at Ampath is a star. Very polite and knowledgeable and had my problem sorted out in seconds. A big thank you to Shane . You have the right attitude to succeed in business and i hope your seniors will see this review and also know what an asset you are to AMPATH. Keep up the good work
Daverine Martin from your Durban Branch has given me faith in your product. After rather a frustrating time with your Johannesburg office, I was referred to your Durban office and Martin called me and sorted out all my problems instantly. He is very consistant and takes great pride in his work. Kaelo should be very proud of him. Thank you Martin for fantastic service and for being so very helpful. I wish you all the best always. Ivor Jones
LIAM AWVINCE managed to resolve all my queries in record time on the phone. He is a kind and patient man and very helpful. This is the best service I have ever received from KAELO GAP. Keep up the good work Liam. What a pleasure to deal with you
booking reference: 4918108378 My flight was cancelled due to covid on 8 April 2020. I have yet to be refunded the amount of 142.64 GBP . I have spoken to BA who assures me they have approved the refund but as edreams is the booking agent, the money is with them. When is this amount going to refunded. You cannot get hold of this company by telephone. I am not very impressed with the service even though i have used them many times.
I cannot believe that i am writing to complain about what used to be my favourite airline!! I booked 2 flights on 28 Feb 2021 and have yet to receive a confirmation email. Have tried to use their Manage My Booking but zero reply. In the past week have called their contact number about 6 times and you just hang on and hang on and zero service. What is going on? Surely you have staff that are responsible for taking calls?? I hope my matter gets resolved. I
Complaint ref: 3866241NF A sincere thank you to Abigail at Investment Complaints for her very professional in handling my complaint. She sorted out the matter in one email . Pity i cannot say this about the rest of the staff that never returned calls etc etc Thank you Abigail. Ivor Jones
I logged a complaint on 19 January 2021 - complaint ref: 2393593 - regarding a Disinvestment. I have received emails stating that a consultant will reach me with 24 to 48 hours. I am still waiting and its now 6 Feb 2021. Shocking service. Is Fnb not interested in looking after their clients
Claim number 557304775/3<br> <br> A big thank you to Luke for very efficient service and a very good and professional attitude to his work.<br> <br> You are an asset to you company.<br> <br> Sincerely,<br> Ivor Jones
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