Active since May 2015
Bought pea dhall at GORIMAS the Malvern Pick and Pay center which was terrible quality took one sealed packet to return and had a terrible response from the manager who refused to help. Needless to say we won't be shopping there any longer
Pump is highly underpowered in comparison to Spek pumps
I had a horrific experience yesterday apon entry and exit into Teak field park complex in Springfield Park, Durban which is manned by one of your personnel. The manor in which your security guard Vusi Msomi conducted himself was absolutely disgusting, im shocked and appalled at his behavior. Definitely not what I would expect from a Marshall security guard. Apon entry Mr Msomi was rude and arrogant and after I brought it to his attention that I don't appreciate his bad attitude he became aggressive and threatening. Yes some words were exchanged however that was no excuse for his behavior especially not the way he conducted himself later- apon our exit! He said that I'm wasting his time used profanities and made utterances such as he will show me, I don't know who he is and when I come out he will clamp my wheels. I promptly contacted your Control room and alerted the lady on duty about his threatening conduct. She said his behavior is unexceptable and to expect a call from a supervisor regarding the matter. I expressed my concern about the threats he made when we exit and I was assured that if I was let onto the premises I should have no problem exiting. Apon exit at the booms Msomi was once again threatening and swearing and said he will show me and I will not leave the premises. He was also very ****** and made racial remarks which aggrevated one of my passengers! He was behaving vindictively and his behavior was volitile! He then just left us standing at the booms. Myself and my passangers felt very threatened, one passenger being a 75year old man who was not feeling well and needed to get home urgently to take his medication. Mr Msomi refused to act reasonably or behave professionally and rationally. I felt trapped and anxious being unreasonablly held against our will and scared at what he was going to do. We just needed to get out and away from such a toxic encounter. I then decided my only option was to open the booms myself and leave but Mr Msomi quickly rushed to close the booms preventing our exit. The situation then escalated. Another customer alerted the center manager who opened the booms and let us out. I once again contacted your control room and notified them that I'm leaving after waiting for around 30 minutes for the supervisor from Mashall to arrive.
Checkers liquor malvern advertise specials yet have no stock, pathetic staff and customer etiquette
Card doesn't work most of the time, need to phone call center. Very bad customer service, frustrating
I used Flexclubs services for two months and was pleasantly surprised at how seamless, simple and efficient their services were.
Manager Emanuel at Makro Springfield very rude and extremely unprofessional. Insulted me and refused to accept a pack of 250ml Clover milk which was spoiled. He claimed he doesn't sell expired products. The milk was purchased on 26/02/2021, expiration 28/02/2021. He told me to return the milk where I bought it (Amanzimtoti) which is absurd. I said 'My friend' and tried to explain when he rudely said 'I'm not your friend!' How does Wallmart employ incompetent management?! I'm shopping at Makro for more than 20years and today marks the last day I will shop at Makro Springfield! Besides the pathetic service, waste of my time and fuel aswell as the negative implications of my child consuming spoiled milk I am in shock as to how a useless manager is allowed to treat customers in such an apauling manner.
Placed my order at the beginning of December 2020 and up to now January 2021i have not received the balance of my order! No response from Makro via emails sent and no refund either!
Terrible experience returning a defective bicycle at the Springfield store. Waited over an hour and only after making a fuss did the supervisor Tracy come to see me. Very unprofessional
Always great service and assistance. Especially at the Durban branch. Thank you
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