KA
Kurt A
Active since May 2015
27
Reviews
0
Industries
Reviews
27 reviews5 months ago
They dont care about your parcel!!!
I want to report an issue with my delivery. I waited atleast two days on my delivery,I was informed that my parcel is out for delivery. I received the parcel today,I was quickly out,when I got home,the parcel was laying on the grass in front of my house. I bought over R2000 worth of items,what if it was ******,I could see that it had to be thrown over my fence. No one contacted me to say they are here,and even if I wasnt here,I could have made arrnagements with my neighbour which I usually do. What if my items were breakable,who gave the deliver the right even to throw my stuff? This is bad service.
0 replies
7 months ago
No feedback on complaint - FBF-25-00295
I am upset with the type of service receieved. On date of incident,my mother just passed,lying on the next room. My wife was in the house,obviosuly we are sadden by the passing. My wife then had a fit in front of me,and couldnt breathe and fainted. We contacted ER24,they will there very quickly,i was in distress after just having my mother passing in my arms,and half and hour later my wife turning blue in the face. I was moved into another room by a family member. So I was not there when the EMS unit arrived. They came there and the lady first asked a family member if we had medical aid,before even touching my wife. We said yes,nad they assisted. Doesnt matter if she is passed out. They said her vitals were fine, and didnt even take her to hospital. We insisted that she be taken to hospital,and the only reason we did this,because my wife had a 6cm brain tumor removed in Feb,and had conplications afterwards. We told them that,and they still didnt take her for further examination. So when I felt better,they were gone,I then waited for the undertakers to take my moms body,before I could take her to Paarl medi clinic. She was then examined by a real dr,and had to be transported with ambluance to Capegate mediclinic,to have her neurosurgeon examine her,if I remember correctly,she was placed in ICU. This was an awful experience,and receiveing the bill to pay R1 500,just brought up the experience again. I am really upset with this service. And will not be using this platform only to display this experience.....and by the way,I have paid the bill! I laid this same compliant on 10 Sept 2025. No feedback receievd
0 replies
17 months ago
Pathetic DSTV
Dstv seevice is pathetic,I tried realocate my funds that was paid to a different dstv acccount,I provided all the necessary proof.But not recieveing any communication.I phoned 6 times,the one says there manager is busy fixing it,i will receive an sms,nothing,i phoned again after my account was deactivated,the lady said i need to do differnece in payment and she will do it,she will contact me in 10mins after I did the payment of the difference only.It is the next day,nothing yet. I am currently on the call again,on hold. Waiting to hear what this person has to say. PATHETIC,NO WONDER EVERYONE IS CANCELLING,IN A COUPLE OF YEARS DSTV WILL BE A THING OF THE PAST THAT WE LAUGH AT AT A BRAAI!!!!!!
224 replies
18 months ago
Please close your doors if u cannot be contacted!!!!
What is the point of CRF having contact platforms if u cant get through. I requested 'call back', email,phone 50 times,whatsup without spekaing to anyone. I understand that there flooded with queries,and I didnt expext an immediate response,but it ha ls been a month. I need clarity re my 2pot and other retirement related queries. This is bad,and I am trusting these people with my money?
0 replies
23 months ago
Don't buy from Makro online,they inform you after they don't have stock and clearly no control over their suppliers!!!
Makro online service is pathetic.I bought a coffee machine from Makro online. It indicated that delivery is 2-5 days. On the 4 day I received a whatsup(very unprofessional), from Londiwe Mamhlongo informing me they don't have any stock and can offer me an alternative.I told her that it is fine,as long that the price range and the type I require is the same. She said she would check and let me know.Two days later I messaged her,telling her that I need to know what going on,do u have a machine available,when u will have stock and why did it not indicate out of stock when I bought it.I told her I need a response quickly or money back so I can shop for other machine.She only said the morning at 8 she will check with warehouse and get back to me.I messaged her at 3 asking her for her seniors details,she did not respond. I phoned Makro,explained to the agent,he said that he will have them get back to me.It is a day later and no response. This is pathetic service. It has been a week,I don't have my money back and no machine!!!!
53 replies
27 months ago
Great service.
Outstanding service, immaculate vehicles and very professional staff. A big thanks to Qaahir for his awesome and friendly service. Will definitely recommend. Keep it up!! 👌💪
58 replies
33 months ago
Think twice before choosing Discovery!
Good day I was in an accident on Thursday, 03 Aug, where someone drove into the rear of my car. I registered a claim on the same day, I got an email that I will be contacted by an agent till now I did not receive any communication from. I only registered because I need a no claim form for the other persons insurance, which came back to me in a few hours of the incident. I had to make contact with Discovery and told a different agent the story and I need the form, he told me I will get it, I aksed when cause I want to get my car repaired asap, he said end of business today, how I feel kniw I probably wont get it. This is the first time I claimed on my vehicle, and is this the type of service I am getting, what if it was my fault and I had to claim? This is bad service and I am considering to change my insurance.
60 replies
39 months ago
Discovery insure bad service! Rather go with Outsurance, more pricey but much better turnaround times!!!
On 26th January I put in a claim for my cellphone, I received auto response message that I will be contacted within 48 working hours and was appointed an advisor. I waited and was never contacted. I received a call the 30th from an assessor to collect the phone, and I informed him to come collect the 01st Feb. I phoned Discovery again the 03rd Feb for an update, they told they still waiting on assesor report and the phoned went off. That was the first time I spoke to an agent and even when the phone went off, they did not try to contact me. Very bad service, more talk than walking the walk!
73 replies
53 months ago
Secondhand products sold online.
I ordsred a spit motor from Makro online, and received it a couple days later. The next day I plugged it in to see how it runs. I could immediately see a delay in startup and hear a scratchy damaged sound. I then had a closer look at ghe unit, and could clearly see that the *****s did not even match, which makes me think that I was sent a damaged,/repaired product and I paid and expected a new product. I immediately sent an email and went on their whatsup contact and logged a request for a return call on damaged goods. It has been 3days and no one has phoned. I have received an email response amd the lady advised I must log a return for the product, which I did not know of but did immediately. The return policy indicates they will collect and still inspect, which could take up to 2-5 days, then I get a report, and only then I would kbow if I would receive a replacement or refund, and if I opt for replacement, which I did, then obviously I will have to wait again 5-7 working days. This is bad, I urgently need this productand just the thought of receiving a unit that they probably try to repair. I would understand if it has surface damage with handling, but not this. I did not expect this experience from Makro. I cant even take it to the nearest branch, because it is an online only buy. Disappointing!!!
159 replies
Review Distribution
5 Star
5 (18.51851851851852%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (14.814814814814815%)
1 Star
18 (66.66666666666667%)