MW
Maryke W
Active since Jun 2015
11
Reviews
0
Industries
Reviews
11 reviews54 months ago
Fake?
I honestly believe this company does not exist. It is most likely a bot that places very alluring jobs on the job platforms only to lure you in and collect your data in order to spam you. In over 8 months after sending out over 2000 resumes, not once has this agency contacted me. . .not once. They do not answer emails, phone calls, facebook posts, bad reviews, nothing. They have a very nice website with very pleasant looking agents on it but it seems to be all a farce.
0 replies
62 months ago
Toothless Dragon
For my twins birthday, I was desperately seeking a Toothless Dragon bear for my little girl. The Cape Town stores were sold out and 2 weeks later I am still waiting on feedback from the Build a bear and Toy Kingdom Facebook page. I then emailed Build a Bear directly and was quickly answered by Phindile who was able to track down the very last Dragon doll in stock. She was even kind enough to ship the doll to my nearest branch and keep aside the very last Simba bear that was in stock in that branch. We are forever grateful to Phindile for her amazing service, she will be glad to hear that we have two ecstatic 4 year olds who absolutely love their bears. Thank you so much! We also want to praise the Tygervalley staff that were on duty on 6/03, you made the experience most pleasant.
0 replies
68 months ago
Ipic Play Aurora
We booked our play time at 3pm for two toddlers and 4 adults, the person we spoke to on the phone confirmed our appointment and took our name/number. When we arrived, there was no record of our reservation and the time slot between 3-5pm was then fully booked. So we had to leave with two distraught toddlers. We only got a pathetic "sorry" from the girl at the counter. The person on the phone also forgot to mention that you're meant to pay in advance for your reservation. This is not the first time we're complaining about this place. There never seems to be adults working there, just a bunch of students who need more supervision than the children.
0 replies
72 months ago
Dischem Canal walk
The Beauty sales lady at the Canal Walk branch was so helpful. Sadly I didn't catch her name, she had lovely dark hair and blue eyes. I needed foundation but the samples had been removed from the shelves, the sales person found a color that perfectly matches my fair skin and it was 9n special. Then her colleague assisted me at the till. The ladies there are super nice and helpful.
0 replies
77 months ago
You're just another drop in the bucket
My husband's Christmas gift was meant to be delivered to my office on 24 December as the Tracking order confirmed so. It never arrived. Then it was meant to arrive on 27 December like the tracking order confirmed, it never arrived. The tracking order seems to state that's it's already delivered but it wasn't. So I called Customer service who then told me that it's still at their offices and that they were at my office but had the wrong number for me. The lady (who never gave her name) on the phone didn't even read the number she has for me so how am I meant to know if it's the wrong one or not?! My office receptionist also confirmed on the 24'th, 25th, 26'th and 27'th that no Courierit guy came by. Surely if they were at my office, they could've just left it with reception? I've tried calling Raru regarding this but that number is an answering machine. I was then told it'll be here by the 30th and when I called them on the 30th to follow up the lady on the phone was very confused, there was no message left on their system that the parcel was meant to be delivered on that day. Surely it should be delivered regardless of a note or not? She then told me that they had no drivers available, now how is it possible that a courier company has no drivers available?!! This is ridiculous! She went back and forth trying to explain to me about their process but all I really wanted to know is if the parcel would arrive that day. She then told me it cannot be done and asked if I could collect it. "I have already paid a delivery fee and now you want me to collect it?" She then told me she'd speak to a supervisor and get back to me but I have yet to hear from them and I have yet to receive a proper apology from Courier it and Raru. The parcel finally showed up on the 31st December after it originally was meant to arrive on the 24th. I asked Raru if they will takes steps to avoid issues like this next holiday season but they've chosen to ignore me.
0 replies
77 months ago
Courierit & Raru
Talking out of their @$$** My parcel was meant to be delivered to my office on 24 December as the Tracking order confirmed so. It never arrived Then it was meant to arrive on 27 December like the tracking order confirmed, it never arrived. The tracking order seems to state that's it's already delivered but it's not. So I called Customer service who then told me that it's still at their offices and that they were at my office but had the wrong number for me. The lady on the phone didn't even read the number she has for me so how am I meant to know if it's the wrong one or not?! My office receptionist also confirmed on the 24'th, 25th, 26'th and 27'th that no Courierit guy came by. So are they lying to me?!! I've tried calling Raru regarding this but that number is an answering machine. So now my husbands Christmas present is a week late! Thanks a lot guys! I'm told it'll be here by the 30th, let see what happens.
0 replies
77 months ago
Tyger Valley MrP Home
I was there on Saturday 31 November looking for single bed Duvet inners. The first staff member I asked kinda looked at me with a haze and walked over to ask another colleague to ask them. So I was then assisted by Phaniswa (Faniswa?). She was so helpful and even made suggestions to which product I should purchase. Best of all is that she suggested I purchase the Duvet inners that weren't in a plastic packaging as they are more expensive. I needed two duvets and there was only one on the shop floor, but Phaniswa dug around and went to the back to find me a second one. What an amazing person! Not only did she help me so efficiently but she saved me R200 and that I appreciate most. After I thanked her, she immediately turned to the next client to assist them. She is polite, efficient, mild mannered, neatly dresses and hard working. I hope she is considered for a management position?
105 replies
91 months ago
Huggies Nappies Let down
We bought a 44 nappy bag, size 5, and through the course of using this packet we lost +12 nappies due to the front adhesive strip snapping loose from the nappy, making the nappies unusable. I lodged a complaint through the Huggies South Africa site and helpline and waited over three weeks for a response from a representative. In the course of the conversation I was told that I needed to courier five nappies, at our own expense, for their inspection as well the batch number. We had already supplied them with a batch number in our original mail and provided it to the many different representitives we'd spoken to. Once I stated that I had not kept the nappies for over three weeks, I was told that there could nothing further be done to help me. What is most upsetting is the lack of customer service or empathy provided regarding this matter. We have trusted this product for so long and being parents of Twins on a very tight budget, we expect the product to perform. It is a great let down that as parents of twins we now had to lose money and gain only frustration from this experience.
0 replies
95 months ago
Gentlemen of Biblical proportions
i've only now remembered to write this review. About a year ago I was heavily pregnant with twins and because of this my feet got really swollen and I desprerately needed shoes. I walked into the Kenilworth Access Park Crocs Outlet and started looking for something super comfy. Being as pregnant as I was, i unfortunately could not reach my feet to try any shoes on, the one gentlemen working there saw this and was happy to assist me. He suggested that the shoes I was looking for weren't going to work for me and made a few suggestions, he even went as far as suggesting other shoe brands. Unfortunately the only Crocs that would've fitted my super swollen feet were the original Crocs and to be honest, at that moment I was still choosing fashion over function. But I want to commemorate the gentlemen who assisted me on a job well done and for being such a gentlemen, i'm afraid i forgot his name (was a Biblical name i think). I honeslty said to myself as i left there "this guy shouldn't be working in retail, he's too good for this". Thanks Crocs Kenilworth!
53 replies
95 months ago
Call Discovery rather than mail
I had an issue with an 'apparent' outstanding medical bill and spoke to Solomon Gwasira who was terribly helpful and quick to respond to my querie. I was only on the phone for a few minutes and he quickly wrote an letter to solve my querie. He apologized for the inconvenience and assured me that all would be in order going forward. Having to call Discovery always feels like a schlep with having to press 1 then 4 then hold, but if you have to talk to someone at Discovery, they are super helpful and quick to repsond (esspecially the men). Thanks Guys!
53 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
2 (18.181818181818183%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
4 (36.36363636363637%)