JV
Jaco S
Active since Jul 2015
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Unacceptable policy
I was extremely disappointed to be denied service today from a four-minute delay in arrival. Such a rigid policy is unacceptable, and I believe these terms should be much more clearly communicated during the booking process to avoid wasting everyone's time.
0 replies
6 months ago
Instore orders that disappear into the abyss
Terrible after sales customer service. Poor response on any method you want to contact them and follow up. Online does not keep track of instore purchases. Instore does not answer calls or transfers to lines where calls don't get answered. Conclusion: Do not buy instore if you cannot carry the item. Buy online rather.
0 replies
11 months ago
UberEats constant theft by delivery people
People please stop ordering from UberEats. The drivers ***** the food and Uber refuses to do anything. The App is ****. You literally have to check your phone non-stop for an hour. Cause they can take that long. As long as the delivery person posts a photo, then that is “evidence” they tried to contact you. Zero calls or calls from the App can be shown. The result- your food is ******. Boycott them!
0 replies
17 months ago
Super slow delivery with no feedback
Be very careful with delivery timelines. Im still waiting for more than 45 days to receive my order. Customer service is super unresponsive and feedback on the delivery status is not forthcoming.
0 replies
31 months ago
CapeTown Traffic department issues
Lots of things work in CapeTown but this seems to exclude the traffic department. Always quick to hand out fines but not seen to address any congestion issues that arise (especially during holiday season with the additional traffic). What is needed?
0 replies
31 months ago
Bolt deception
What is the point of pre-paying and agreeing the fee? My recent trip started at R162 and then got billed again at the end for R271. No changes no amendments. Then Im forced to report the double charge AND only get refunded the lower amount with ZERO acknowledgement or correspondence. Dont waste time with the ****mers like Bolt. Use Uber instead!
0 replies
50 months ago
Keeping clients uninformed
After calling the call centre, Cell C advised that they are already aware of nationwide internet disruption for the entire day. So as a tele-communications company, is it too much to ask to COMMUNICATE with your clients and let us know you are working on it?? Short answer- yes, don’t have too high expectations…
1 reply
133 months ago
Vodacom can change contract terms as they wish!
Consumer protection and breaking of the act is no problem when you the size of Vodacom! You can do what you want. As a client you enter into a 24month contract with Vodacom, but they can change the terms of the contract at any time! What nonsense is that? You are obliged to accept the change in terms, since if you would like to cancel the contract, you would be liable for a cancellation penalty!<br> <br> Can anybody with a legal background explain this one to me? The call centre obviouosly can only state that you have been informed which means it is legal from their point of view. Has the ombud agreed to this?
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)