Jaco S

Active since Jul 2015

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Reviews

8 reviews

4 months ago

Unacceptable policy

I was extremely disappointed to be denied service today from a four-minute delay in arrival. Such a rigid policy is unacceptable, and I believe these terms should be much more clearly communicated during the booking process to avoid wasting everyone's time.

0 replies

Incredible Connection

8 months ago

Instore orders that disappear into the abyss

Terrible after sales customer service. Poor response on any method you want to contact them and follow up. Online does not keep track of instore purchases. Instore does not answer calls or transfers to lines where calls don't get answered. Conclusion: Do not buy instore if you cannot carry the item. Buy online rather.

0 replies

UberEats

13 months ago

UberEats constant theft by delivery people

People please stop ordering from UberEats. The drivers ***** the food and Uber refuses to do anything. The App is ****. You literally have to check your phone non-stop for an hour. Cause they can take that long. As long as the delivery person posts a photo, then that is “evidence” they tried to contact you. Zero calls or calls from the App can be shown. The result- your food is ******. Boycott them!

0 replies

OneDayOnly

19 months ago

Super slow delivery with no feedback

Be very careful with delivery timelines. Im still waiting for more than 45 days to receive my order. Customer service is super unresponsive and feedback on the delivery status is not forthcoming.

0 replies

Traffic Department

33 months ago

CapeTown Traffic department issues

Lots of things work in CapeTown but this seems to exclude the traffic department. Always quick to hand out fines but not seen to address any congestion issues that arise (especially during holiday season with the additional traffic). What is needed?

0 replies

Bolt South Africa

33 months ago

Bolt deception

What is the point of pre-paying and agreeing the fee? My recent trip started at R162 and then got billed again at the end for R271. No changes no amendments. Then Im forced to report the double charge AND only get refunded the lower amount with ZERO acknowledgement or correspondence. Dont waste time with the ****mers like Bolt. Use Uber instead!

0 replies

Cell C

52 months ago

Keeping clients uninformed

After calling the call centre, Cell C advised that they are already aware of nationwide internet disruption for the entire day. So as a tele-communications company, is it too much to ask to COMMUNICATE with your clients and let us know you are working on it?? Short answer- yes, don’t have too high expectations…

1 reply

Vodacom

135 months ago

Vodacom can change contract terms as they wish!

Consumer protection and breaking of the act is no problem when you the size of Vodacom! You can do what you want. As a client you enter into a 24month contract with Vodacom, but they can change the terms of the contract at any time! What nonsense is that? You are obliged to accept the change in terms, since if you would like to cancel the contract, you would be liable for a cancellation penalty!<br> <br> Can anybody with a legal background explain this one to me? The call centre obviouosly can only state that you have been informed which means it is legal from their point of view. Has the ombud agreed to this?

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (12.5%)

1 Star

7 (87.5%)

Jaco S

Reviews

Unacceptable policy

Instore orders that disappear into the abyss

UberEats constant theft by delivery people

Super slow delivery with no feedback

CapeTown Traffic department issues

Bolt deception

Keeping clients uninformed

Vodacom can change contract terms as they wish!

Review Distribution

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