Active since Jul 2015
Proactive customer service Paid for cover and got the free standard Cover,i bought a top up of the standard cover ,where by excess for certain medical expenses is waived, so its normal to assume if made a claim and put the standard free policy number it would be linked to the top up policy
There claims department and there engineers that do work for them ,try very hard in finding fault in farm claims where building are created and named by the farmer and not municipality.
Is it fnb policy to operate in bad faith and dishonesty with clients
staff are very arrogant and have an attitude that they doing us a favour and we need them
when it comes to making a complaint against a mighty opponent like Discovery the so called ombud will fill your head with what you did or didnt do , so they make it look like its your fault why you lose the claim ,its easy for them that way. Very suspicious dealings
Ombudsman are a waste of time , 99 percent they stick up for the banks as it too hard to fight for the individual.
TO ALL FNB PRIVATE CLIENTS , THERE IS NO DIFFERENCE BETWEEN THEM ,THEY JUST CHARGE YOU MORE FOR SERVICE FEES,ITS A FARCE
This company service should have a company no service department if you dont use a broker , you will pull your hear out when asking for answers.
I had a cc company which suffered the wrath of covid,and closed ,the company owes money that i accept liability for ,i am now a penioner receiving a sassa grant,they asked me to pay an amount which i agreed ,but refused to setup debit for me ,i dont know how to setup on the app ,being visually impared ,leads to mistakes.
Game Kenilworth, switch board seldom answers the switchboard the department even less, and the sales manager is so rude as not to return my call.
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