Active since Mar 2009
15 months later and I am still awaiting a refund for an MTN contract.
This is my 3rd complaint over a trivial issue: I want a 2nd contract after getting my 1st in January. On this platform you commented I need to wait 3 months. My notes on my profile says 3 months. Sales says 6 months. Facebook says 6 months. I am stuck in the middle of your cluelessness. Despite your copy and paste response that someone will call, nobody does call!
I am trying to get a 2nd contract with my 1st applied for in January. I am client for 25+ years with an excellent credit record and have never missed a payment. I am being sent from pillar to post on a recent declined application. I was told It is Transunion declining me as I have issues on my credit record. I paid for a report to find it is almost perfect, and that they have no idea why I am being declined. Another call to sales and I was told according to my notes I could not get a 2nd contract so soon and needed to wait 90 days. We are almost in June and I still being declined. I was told acquisitions would call me but nothing has transpired.
Another disappointment. I got a contract last month. I want another but it gets declined stating that my credit check is negative. I checked my report and have nothing negative on there. I am now being asked to send in my credit reports from various bureaus. Seriously?!
BA6200 FEB 8th SERVICE EXCELLENCE and OPEN COMMUNICATION are two of your core values according to your site. I beg to differ. This flight had technical issues on the day. The pilot notified us pre-taxi. We waited for a technical team to assess. Thereafter the pilot made a joke about how laptops with issues need a restart - which was needed for the plane. We sat in the plane all this time in excessive heat conditions. Good news he said as all was well. Not so much. The problem returned. This was now almost 90 minutes after boarding, when he casually mentioned the flight could not continue and we needed to disembark. Furthermore, we were told to collect our luggage and make our way to the ticket office. Highly inconvenient, but things do happen, right?! The complaint here is this: There was no contingency plan for such an event. You expect your paying customers to get into a 100+ strong line with their luggage, merely to find out that no other alternative is being offered, and that we should simply try to rebook on another flight. The options were appalling - a flight to Lanseria (a completely diff airport) or a 7 hour wait until the next flight! The majority of travelers were shocked at what was being experienced Your ticket staff themselves seemed taken aback at the lack of proper business planning. I missed my exceptionally important meeting. I lost my car hire @ ORT as I had to fly to Lanseria. I stunk from the heat of being in a plane that was not checked prior to boarding. A wasted day at best - a memory I will despise forever - a 1st in decades of flying for business purposes. I doubt I would ever consider Comair again. I have certainly let my company know with a view to not approving Comair flights going forward, especially considering the lengths your competition goes through to win market share.
All the other complaints say it all. You buy online and you get inferior goods. They have ZERO customer service. No email / no telephone, the thickest a-holes on their FB page. I will never buy again. This is white collar robbery at its best.
Experian owns CompuScan. They both have different information on me. I have a reference number from Experian showing data has been corrected, but CompuScan has no access or understands the reference. This relates to a Judgement.
After months of trying to cancel my contract I find out my debit order has gone through despite moving to prepaid. How utterly dissapointing in a brand I stuck with for over 25 years.
False Information held that is EASILY checked against the more reputable bureaus.
Inland sharks! Stay away - YOU HAVE BEEN WARNED! Cars are not what they appear to be.
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