GS
Gwyneth S
Active since Aug 2015
19
Reviews
0
Industries
Reviews
19 reviews9 months ago
No reply from customer services
Customer service promises contact within 48 hours, but I am waiting a week later.
0 replies
18 months ago
Promises of problem solution not been kept.
Promises to email within 48 hours not kept, when I reached out to customer service they referred me to the same phone number that was not interested in assisting in the 1st place, I have had the card for for over 20 years and it has always been in good standing, but I can't use it online , promises of an email have not been kept.
0 replies
18 months ago
Netflorist account registration
They refuse to fix my login details and tell me all is well
0 replies
29 months ago
Discovery insure takes a week to even acknowledge a house claim and then asks for photos
Discover insure covers both my house and contents, when my geyser started leaking I asked them if it was covered, they said it was, without telling me that i needed photos of bath the old and new geyers to put in a claim. It took their consultants a full week after I had sent the invoice for them to ask for photos. This is just a further delaying tactic.
363 replies
38 months ago
Non-delivery and no credits for papers not delivered
No delivery of subscibed for newspapers, despite promises. Credit for non deliverd papers disappers off of the account, no explanation given.
0 replies
43 months ago
Eskom se push an essential app fir every household
Would not have managed without the app Thanks
0 replies
53 months ago
Standard Bank call centre not answering phone
I was interested in making an investment with Standard bank, but I had a few questins so phoned the call centre. After holding on for 6.34 minutes I gave up, will look to investing elsewhere
106 replies
63 months ago
No reply to either emails or sms's
Debit order not being implemented and after 10 days no communication. I have repeatedly requested a statement of account to no avail, I have repeatedly requested acknowledgement of my manual payments to no avail.
56 replies
66 months ago
Refusal to acknowledge receipt of payment
The call center and the small business division, after 3 days of requests are refusing to acknowledge receipt of my bond settlement payment, and are deleting my emails without reading them. After being a faithful payer of my bond for 20 years now that it is being settled they don't even acknowledge me.
0 replies
70 months ago
Well Done
With some businesses the only way to get a response is through Hello Peter, Well done
53 replies
Review Distribution
5 Star
2 (10.526315789473685%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
16 (84.21052631578948%)