TF
Tayla F
Active since Aug 2015
31
Reviews
0
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Reviews
31 reviews1 month ago
Highly Recommend Red Rabbit Tattoo Studio
I just want to extend a MASSIVE thank you to Annie and Nicole from Red Rabbit Tattoo Studio! To Annie for the amazing tattoo's you did, they are abolutely stunning!!! To Nicole for your amazing customer service! And to both Annie and Nicole for making me feel so comfortable and welcome at the studio! Overall an excellent experience! Beautiful Studio as well! Highly recommend! :-)
0 replies
3 months ago
Ackermans Medical Centre - Highly Recommended
A MASSIVE THANK YOU!!! To Dr. Sipho and the rest of her Team on shift yesterday and today - 25.01.2026 / 26.01.2026 at 12 - 1am. Firstly because you were available in my time of need and desperation. Secondly for your amazing patient service! I was attended to quickly and so efficiently! Both Dr. Sipho and her entire Team were friendly, professional, helpful and AMAZINGLY EXCELLENT!! 5 stars in this review are simply not enough! 10 stars would be more adequate in this regard!!! Please make sure Dr. Sipho and Her Team are rewarded greatly!!!
0 replies
8 months ago
Takealot Are You Going Bankrupt??????????????????
Such a pity I cannot give 0 or minus 1 stars for this review!!! I placed an order on takealot last week as I often do, only to find that today upon arrival once again the items are **** quality, not as described on the website and have parts missing. I honestly feel like I am at my wits end with Takealot. Just to be very clear your products are not the most affordable, in fact they are quite expensive and yet as customers we don't seem to get the quality advertised or paid for!! I find your false advertising absolutely disgraceful!! If you are going to supply **** THEN LOWER YOUR PRICES SO THEY MATCH THE **** WE AS CUSTOMERS RECEIVE AND YOU AS TAKEALOT SUPPLY!!!!!!!!
0 replies
8 months ago
Excellent Customer S...
Excellent Customer Service provided to me by Naseerah, thank you very much!! 🙏🏻
1 reply
30 months ago
Amazing Customer Service!! - MTN Meadowdale
I would just like to extend a HUGE thank you to Miss Mbali Majola from the MTN Store in Meadowdale Mall. She assisted both myself and my best friend with an upgrade this morning. And she did such an OUTSTANDING job. Thank you for your excellent customer service and amazing service delivery. You definitely make our experience easy and stress free. We will definitely be returning to your store. Keep up the amazing work you do for your customers!!! You are a star!!! Such an asset to your company!!!
0 replies
42 months ago
Outstanding Veterinary Care & Amazing Customer Service! - Craig View Vet
I just want to extend a HUGE thank you to Craig View Vet in Boksburg - Dr. Kelly and her amazing Reception Team (Monique Brummelkamp, Luke Erasmus, Liam Dudgeon and Mariska Pretorious.) - For there outstanding customer service!, extreme kindness!, amazing attitude! and for making us feel so at home and supported when our pet rat got injured and needed help. Dr. Kelly was so patient and kind with our boy, and the whole reception team, so caring, helpful, polite and supportive! Their offices are so clean and tidy - they also have the most amazing toys for all pets. I would HIGHLY recommend Craig View Vet to every single pet owner across SA! There is definitely no one better! We will now also be moving our little dog over to them, as you simply just do not get the same treatment any where else. Thank you Dr. Kelly and Team for your amazing health care services and excellent people skills!! P.S. - Milo also extends a massive thank you for taking such great care of him. Kind regards Tayla Fitzgerald - (Milo's Mom)
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49 months ago
Outstanding Customer Service - Going The Extra Mile
I recently needed a parcel couriered that I was selling, but had been completely unsure of the buyer I was selling to. I decided to trust it and go ahead with the courier against my better judgment. I used PostNet East Rand Corner to have the item couriered to the buyer in Kempton Park. I was waiting on the tracking information for the buyer when I decided to give the PostNet Head Office a call to confirm. I spoke to an agent by the name of Dawid. He was extremely helpful and I explained the situation of my recent sale to him. He immediately advised that I cancel delivery and no longer go ahead with the sale, as both the name of my buyer as well as the address I was given had been reported and brought up with them before as suspicious and have had reports of theft from buyers. I then explained that I had not gotten the payment for my item and needed to send the tracking information first. He further explained that this was not necessary and that the payment should have been cleared with me first. He assisted me quickly and canceled the delivery for me as well as arranged that the item be send back to the East Rand Corner office. He also explained that he would be more then happy to assist me with couriering the item should I receive payment for it. Dawid, I would just like to say thank you so very much for your outstanding customer service and for sparing me from a very unpleasant situation. Thank you for being so vigilant and supporting your customers through any and every situation they face. I am so truly grateful to you!! And feel you should be complimented and fully recognized for your outstanding attitude and service. Kind regards Tayla Fitzgerald 0713873332
0 replies
52 months ago
DISGUSTING SERVICE!!!!
I took out a contract with Cell C in June 2020, I was very happy with everything until July 2021. Cell C started having issues with their billing system, July 2021 was the beginning of a massively frustrating and enraging account issue started. In July 2021 Cell C took my monthly debit order of R489.00 off my account on the wrong debit order date. The funds were not available in my account so therefore the debit order would cost me in bank fees. I phoned into Cell C and spoke to an agent in customer care I advised I will be reversing the debit order and will pay the amount on the correct debit order date. I then paid my debit order amount of R489.00 in full on 30 July 2021. From August 2021 going forward Cell C completely FAILED to take my debit order off on the correct date. FAILED to take the correct debit order amount off of my account. Leading to more reversals on my account in certain months, however the months that Cell C took off too little I always made sure i paid in the difference on the account and that the account never ran into arrears. After 6 months of not being contacted by ANYONE. After 4 months of dealing with these issues and continuously phoning in to make sure my account was paid in full and was up to date. On the 30th of November 2021 Cell C debited R997.99 from my account, and enough was enough. I went into the Cell C branch at Eastgate to dispute this amount, when I got to the branch there was no Manager available to speak to. I was then helped by an agent named Shahid. I sent him my clearly highlighted bank statements from July 2021 - November 2021 via email whilst in the branch. He then stated that the 30 July 2021 payment was missing on his side and that he would escalate the issue to head office. He also phoned the head office and spoke to an agent just to confirm this issue. Then near the end of December 2021 I phoned call center again to confirm feedback on the query that was escalated and to see if the issues on the account were sorted. To my immediate frustration my bill for December 2021 was now again R807,99. At this point I was now furious I phoned Shahid and asked for the direct number to Cell C's head office. I tried to phone head office and the line stated that the number did not exist. I then phoned Shahid back and stated that I wanted this query sorted immediately. Shahid had also suggested that I phone the accounts department of Cell C. The next day I phoned into the accounts department and spoke to a lady ny the name of Mbali in the collections department, she was very helpful and told me that NOTHING had been noted on my account and NO query had been escalated and sent through the finance department for this query to be sorted. Now this is where I would just like to say Shahid spoke to an agent in your head office and she completely FAILED to escalate anything! WHAT KIND OF PEOPLE ARE HIRED AT CELL C HEAD OFFICE?! WHAT KIND OF CUSTOMER SERVICE IS THAT?! I HAVE AN ISSUE, I QUERY IT AND I CANT RELY ON HEAD OFFICE AT ALL!!!! After speaking to Mbali in collections, she then added notes on my account, got me to send a bank statement for my September payment that she couldn't see on her side and ACTUALLY escalated the query to the finance / credit department. She stopped the debit orders on my account from January onwards until all the issues were sorted. She was not able to stop the debit order for December as it was already close to the debit order date. And as discussed with Mbali, I would simply reverse the debit order for December 2021 and then wait for the reversal to reflect, the account to be updated by the finance department and then simply pay in the correct debit order amount for December 2021. I then phoned into the customer care on Friday 07 January 2021 to find out if the reversal had reflected and I was told by the agent I spoke to that it hadn't, but there were 2 credits added to my account as cash payments 1 - R240.00 on 17 December 2021 and another of R350.00 on the 03 January 2021, and I was to call in again on Monday 10 January 2021 to confirm. I then phoned into the call center and after half an hour of getting through, explaining to an agent, trying to get transferred and getting cut off. I AGAIN had, had enough. I phoned into the Cell C Eastgate Branch again and spoke to an agent by the name of Allan. I requested to be transferred to head office again, Allan explained that he could not transfer from his side, and asked if he could assist me instead. After doing my best to stay calm and explain the whole issue as patiently as possible I just felt that Allan absolutely couldn't give less of a **** about the utter inconvenience Cell C has caused me! He explained that I had been credited for all the penalty fees added to my account for the reversals, that I had been over credited and that both credits did not count towards my December bill of R489.00 and that I still needed to pay an amount of R458.00 for December, he would escalate the further penalty fee for Decembers reversal once I had done the payment of R458.00. So I did the damn payment and sent a POP through the Eastgate Branch and got a call from Allan stating he had forwarded the email to the finance department so the payment can be allocated and the penalty fee not charged. Lastly, AFTER ALL THIS ****ING INCONVENIENENCE THAT YOU, CELL C HAVE PUT ME THROUGH, OVERCHARGED ME, ADDED PENALTY FEES TO MY ACCOUNT FOR YOUR **** UPS. COULDNT BE BOTHERED TO PHONE ME OR ACTUALLY PROVIDE CUSTOMER SERVICE AGENTS THAT CAN ASSIST CORRECTLY. I MUST NOW STILL JUST CARRY ON PAYING REGARDLESS OF CREDITS!!!! I WILL BE ****ING CANCELLING THIS CONTRACT IN JUNE 2022 AS YOU ARE SIMPLY ****ING USLESS AND YOUR CUSTOMER SERVICE AND COMMUNICATION SUCKS!!!!!!!!!! YOU WASTED MY PETROL, MY AIRTIME, MY TIME AND PUSH MY PATIENCE TO THE LIMIT, AND I STILL GET TOLD TO JUST PAY MY DEBIT ORDER IN FULL REGARDLESS OF THE CREDITS ON MY ACCOUNT. AND DONT UNDERSTAND ME WRONG, I UNDERSTAND EXACTLY WHAT WAS EXPLAINED TO ME BY ALLAN REGARDING THE CREDIT. I JUST FEEL IT IS A ****ING CHEEK AFTER WHAT I HAVE GONE THROUGH BECAUSE YOUR BILLING SYSTEM WENT DOWN!!!!! Kindly note Mbali from collections is the ONLY agent that assisted me correctly and make me feel like the issue was cared about and will get sorted. Regards Tayla Fitzgerald 071 387 3332 taylafitz@gmail.com 074 482 1085 - 950 606 006 0081
53 replies
52 months ago
Samsung Never Learns From Past Mistakes
I have just recently upgraded to the Samsung S21+ 5G, and I have to just express my disappoint somehow. Being 100% honest upfront I did not do a lot of research prior to as I have always owned Samsung phones and love their product. But I really must say what a complete disappoint the S21 series is. Samsung with all due respect did u not learn your lesson with the S6 series? This S21 was so expensive number 1, number two I am now paying more for less? - the damn thing doesn't even come with an adaptor to the charger, another R800 on top of the ridiculous price. Then to see that here we go again just like the S6 and iPhone which I absolutely will not own, I now again cannot expand the memory should I need to. Which is always a huge thing for me when owning a phone. It also has no earphone jack?? What on earth are you doing Samsung? I 100% regret purchasing this phone and will never be going for an S series again if this is there future. I was very happy with my A71 when I had to downgrade and spend less. I now had the opportunity to enjoy an S series again and what a MAJOR disappointment!!! I am terribly disappointed that I couldn't have the S20+ instead. Samsung do you never learn? I don't remember the S6 lasting very long at all. Hoping you bring out an A72 will make a plan upgrade to that. Try my best to sell this nonsense phone that costs so much for nothing and hopefully get myself out of this now major bill with Vodacom over a phone that is in my eyes far less superior to its much smaller brother the A71.
106 replies
53 months ago
Amazing Customer Service!!!!!!!
Monday this week I had phoned the Kingsmead Shoes Park Meadows Branch, to find out if they had the pair of shoes I had seen on their website available. I desperately wanted and needed these shoes for work as I spent 90% of my time on my feet at work and have been having serious issues with my feet being sore after a long days work. I spoke to a lady by the name of Zanele Gana when I phoned in. I just want to say a massive thank you to her! She was so patient and assisted me so nicely. I asked her to set a pair of the shoes aside for me to collect after work. When I got to the store she greeted me with a big smile, and knew immediately who I was. She made me feel so well taken care of, she was very kind and patient, and is just simply very very good to her clients. Excellent customer service!!! Keep it up!!! Thank you sooooooo much Zanele!!! You are an asset to your management as well as your company!!!! You are a star!!!! Kind Regards Tayla Fitzgerald 071 387 3332
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Review Distribution
5 Star
22 (70.96774193548387%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (29.032258064516128%)