MX
Musawenkosi X
Active since Aug 2015
19
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19 reviews3 months ago
Terrible ISP with poor turnaround times
Openweb is a horrible internet service provider with terrible turnaround times and a non existent support Helpdesk when you need them. They take their own sweet time to respond and it is run like a side hustle rather than a proper functioning business and you must pay R29 extra if you need their support Helpdesk to read your tickets or emails. I ended up cancelling their service because you send emails and create support tickets for correction of details and they simply ignore it all and lie that they have done stuff when they clearly haven’t done so. I will never use them ever again. Now imagine need internet connectivity and someone is busy dragging themselves instead of helping you expeditiously - I am horrified. I should in hindsight have seen it coming though because even when I signed up a year ago, I experience similar poor customer service
0 replies
12 months ago
Poor and painfully slow turnaround time, insensitive claims assessors and an oblivious complaints department
I am very frustrated and I feel let down by Clientele Legal with whom I have a legal policy number 953230201. I referred an unfair labour practice matter that needed an urgent case to be filed at the Labour Court because I was being victimised for objecting to process *****ulent payments, objecting to assist the principals to contravene the MFMA and objecting to aid *******ion that would embezzle public funds. This claim was filed with Clientele Legal in early February which was after I had filed my case at CCMA and was that on the 31st January 2025. Since I had by then filed a dispute with the CCMA on the said date, which was then scheduled for a 'Con/Arb' on Monday, the 10th March at 11 o’clock, I needed a lawyer to assist me. Their claims assessors dragged their feet in responding to my numerous requests for appointing an attorney to assist in my claim and after numerous follow ups, and this above mentioned date was communicated to Clientele Legal. I even lodged a complaint against their Legal Advisors who were being insensitive and lacked understanding of the matter that I needed assistance with whereby they kept calling it a demolition when the unstated intention by the employer in their letter was to relieve me of duty albeit unprocedurally without any HR processes. If they had read the documents, they would know that this matter is not a demotion and instead it is an unfair dismissal albeit the letter didn’t mention such. Once again, let me mention that they must read the whole pack of documents that were sent through in order to gather the context. I had spoken to Zinhle and Theo both of whom I had a lengthy conversations with and they understood their matter but they were unceremoniously changed without notifying me as to why they were changed. The chopping and changing of Legal Advisors and people that I deal with is frustrating but sadly the case claim is not progressing. Clientele is failing me which is unfortunate and their summation in referring the case to their preferred attorney clearly indicate/d that they have not read the documents or that they didn’t understand what needed to be done. I had already explained this predicament to their colleagues namely Zinhle and Theo in that there was not even an opportunity to file a grievance because there were no charges nor anything to answer to either. It would have helped to be assisted by someone who is conversant with the laws before making suggestions on things that don’t apply. Once again, my appointment letter was for instance already sent three months ago already and even worse, their complaints department was also oblivious to my pleas. In this latter regard, I wrote several times to them but they never responded even once to my complaints. After persistently calling them to follow up with Clientele Legal, they eventually appointed a very conspicuous attorney namely Grant from the firm, De Beer Claassen Attorneys, which was tantamount to malicious compliance. The said attorney didn’t help at all nor assist with anything towards preparation for my a case hearing except one lowkey consultation and even then, he was supposed to offer advice, when the Clientele Legal Advisor said that the matter for my salary could be referred to the CCMA but he kept quiet. Anyhow, the initial case that I lodged sat for conciliation but it failed when the municipality sent junior officials who said that they had no mandate to negotiate. To add fuel to the fire, the Commissioner also recused himself afterwards when he raised a non existent conflict of interest whereas it was meant to be referred for or proceed to arbitration. In the latter regard, it so happened that the Commissioner and myself share the same surname but there was no conflict of interest really because we don’t know each other nor are we related nor acquainted even - I saw him for the first time and he too was also seeing me for the first time in that con/ arb matter. The Commissioner, Xulu then felt that he could not proceed to preside over the arbitration matter despite clearly there not been any conflict of interest nor relations between us. This unduly delayed the arbitration matter from proceeding on the 10th March because the junior staff also came back to the said Commissioner to indicate that they could not get hold of the Accounting Officer. In the aftermath of all that, the CCMA started dragging its feet in terms of setting down the arbitration hearing date and to date, I have still not been given a date despite making numerous follow ups on it. I have consequently been without a salary for 3 months now because of the claims assessors’ and appointed attorney’s dereliction of duty. It is worth mentioning that I had written to Clientele Legal once again at the end of March, which was then two months of waiting on their claims assessors i.e. Clientele Legal’s to appoint an attorney to take the matter to the Labour Court. The latest assessor, Jackson Mojela instead suggested that I should file a Section 73A of the BCEA with the CCMA because by then, I had not been paid for two months. I wrote back to him to advise that it was a wrong cause of action to propose same. I reasoned that it because of the threshold, something which the Legal Advisors were clearly not aware of hence they insisted that I do so and that I was way above the eligible threshold. I nonetheless obliged to file a claim and it was set down for a con/ arb hearing on Wednesday the 16-Apr-2025 at 12:00. The attorney from De Beer Claassen was copied in all the correspondence that I sent to Clientele advising them about the wrong cause of action but he was conspicuous and never once responded nor acknowledge receipt of the correspondence nor offer any advice on the matter nor corroborate what I said in that it was actually not correct to take it to the CCMA and confirm my assertion about the threshold. The case was, as expected, dismissed by the second Commissioner due to the threshold that I had three weeks prior to that sitting cited and informed the Clientele Legal assessor about and which the attorney, Grant didn’t comment on nor offer advice on. The Commissioner, Sosibo who presided over my second case indicated that the threshold is R18K and furthermore said that they consequently have no jurisdiction over my matter hence she said that I must withdraw it. I double checked on the CCMA website and I could have saved 2 months had the Clientele Legal Advisors and their attorney given correct advice or at least agreed with my assertion earlier in the claim assessment process. One of the assessors namely Kacha had, like me, suggested that the two claims should be merged because they were part of the same unfair labour practice matter but the assessor, Mojela insisted that another claim had to be opened to do the salary dispute and the lady assessor, Kacha was removed and replaced by another now arrogant assessor Nomfundo. The Commissioner indicated after the brief hearing, which didn’t even start, that the Labour Court has jurisdiction over such matters, which is something that I had informed Clientele Legal about from the onset when I started this claim. I have been inconvenienced and lost valuable time as a direct consequence of the incorrect advice being given to me by their Legal Advisors and appointed attorney not offering any advice on the subject. I learnt with awe that the attorneys of my employer, Peyper Attorneys then called Clientele and when I spoke to their assessor he didn’t see anything wrong with this clearly ********* behaviour by those attorneys against whom I will also lodge a formal complaint at the Legal Practice Council because they have no business talking to my insurer, none whatsoever and how the assessor doesn’t see anything wrong baffles me. If someone there at Clientele Legal had listened to me 3 months ago, this matter would have been assessed properly. I am still awaiting a new attorney to be appointed for a Labour Court referral and had they listened to me in February, chances are that it would have sat and been heard by now. I am still waiting for a date (open ended) for setting down the Arbitration case at CCMA with no end in sight. Let me also mention that my employer arrived with three attorneys including an Advocate which left me legally and technically exposed. I don’t mind so much that (i.e. I was without any legal representation) because attorneys are not allowed anyway in the Section 73A of the BCEA matters. I had however asked that someone be present and to refer the matter to the Labour Court because I had already researched it and knew that the correct threshold is R20K maximum. I have now been reliably told that the employer wants to institute a High Court matter to nullify my appointment and they wanted to send the court papers to the attorneys, De Beer Claassen. It is said that it was some weeks ago but those attorneys did not say anything about it to me nor Clientele Legal to seek a mandate. In the 16th April’s proceedings, the employer brought heavy guns and there was nobody that I could counter balance/ double check with. Anyhow, the case did not even sit beyond greetings and introductions because it was dismissed on a technicality of the threshold whereby my salary is higher than it and therefore it meant that they do not have jurisdiction on my salary matter. It turned out last Thursday, that the attorneys, De Beer Claaseen were afterall aware of the papers that Peyper Attorneys who represent my employer wanted to serve. They said that they however couldn’t receive same nor act on my behalf because Clientele Legal had not given them any mandate nor instructions. This begs the question: if I had not become aware that there were papers awaiting to be served, when will they have communicated this to me? I therefore indicated that I would now like a new firm of attorney who can represent me diligently and must be appointed from another firm which will take my matter seriously or that I be allowed to appoint my own attorney. What is holding up Clientele Legal from doing so? Kindly advise urgently because instead of taking seriously the overreach by those employer attorneys, the Clientele response comes across as a cover up to me. The continuous stalling under the guise that they are still assessing my claim is curious and it is going to have a negative effect, if it is not actually already having such a negative effect on my case because it doesn’t take 3 months to assess a claim and refer a matter to the Labour Court. I have been without a salary for the third month now hence the case urgently needs to be referred to an attorney who will file urgently at the Labour Court in relation to the non payment of my salaries from February to date whilst awaiting the CCMA which is taking its own time to set the matter for arbitration. This month it was that third month and counting without getting my salary and without any resolution in the unfair labour practice whereas Clientele Legal should appoint an attorney to refer the matter to the Labour Court. I can’t get justice timeously for both my salary and employment situation when the CCMA is dragging its feet in seething the arbitration date. I honestly don’t understand why the matter is not being sent to the Labour Court and why they are not changing the attorneys, De Beer Claassen who have let me down. If the same principle of conflict of interest is to be followed whereby there are similar surnames, since the Mayor is also De Beer, then surely this case should be referred to another or different firm of attorneys too. The fact that these attorneys gave the opposing attorneys the contact details of the claims assessor at Clientele, means that they cannot be trusted. Secondly, with the knowledge that the employer principals hired ********s to eliminate me, Grant was oblivious since he strangely on the 10th March wanted me to leave the car of the bodyguards and hop onto his car, even when I had distinctly informed him about the serious threat on my life. Whilst that may be curious but I don’t know what to make of it nor am suggesting anything where he is concerned suffice to say that I don’t trust him anymore nor that firm. I have stated categorically to Clientele Legal that ideally, I would like to appoint my own attorney who will have my best interest at heart unlike the attorney that they appointed for me who was not responsive. I had been told that because of the potentially incriminating information that the principals believe that I possess and that is why I was victimised in the first place, they want me dead or gone or both. I brought this to the attention of Grant before the 10th March hence I arrived with bodyguards, but to then ask me to abandon the car that I came with with armed bodyguards is questionable. I can’t possibly still trust such attorneys anymore and the fact that the opposing attorneys called my claim assessor is a very ********* behaviour on their part, which will be subject to a complaint at the LPC. I have therefore stated categorically that I will never set ever foot again at the offices of those attorneys De Beer Claassen because they breached the attorney-client privilege. How could they divulge to the opposing attorneys who have nothing to do with how I am paying, as to who was paying my legal fees and/or by extension who was going to fund my defense since I was the first planning to take the matter to the Labour Court or if they served those High Court papers. I am sorry but someone can’t play with my life and still expect me to trust them, which cuts both ways with the claims assessors who are dragging this claim much longer than it is supposed to be. I am not sure anymore whether is serious or is it just about taking premiums and coming up with excuses when they have to pay for legal fees but their actions speak louder than their words/ correspondence and given me wrong advice.
117 replies
19 months ago
Unprofessional conduct of accounts department and unduly listing my name as erratic payer
I have discovered with dismay that this company, Le Morgan listed my name at the credit bureau as an erratic payer who is constantly in arrears. I am disappointed with their false flag, which indicates that my account is regularly in arrears. I don't understand as to why they are misrepresenting my name because they deduct their monies (i.e. R510) religiously for the pots via debit order on a monthly basis?. There are no issues with collecting any of the instalments and consequently I need them to correct this with a letter to explain this mess that they have created on my name. For instance, if my account was really regularly in arrears, which is clearly not the case here, as it is claimed in their credit bureau listing, then their salespeople wouldn’t be calling me non stop on a monthly basis to entice me with even more products from your store and asserting that I am a good payer. Any person would not continually call someone who owes them money and try to sell them more products. I am really taken aback with this company creating an unnecessarily bad name that is unwarranted. They know very well I have not constantly missed instalments hence anyone who wants to buy from Le Morgan, must know that they face a risk of being listed unduly. Your urgent attention and favourable action hereto will be greatly appreciated
53 replies
29 months ago
Legal Expenses Insurance Southern Africa Ltd t/a Legalwise is a sham and a ****
My compatriots and people at large out there, should know that Legal Expenses Insurance Southern Africa Ltd is a sham and just a **** i.e. they will take your premiums but not provide any legal insurance cover. Like a typical ****, they will entice you with fancy advertising and phony testimonies from the so called people who were assisted. The reality however is that when it matters, they will not be there and instead they will come up with all sorts of excuses on why they can't provide assistance. They will appoint an attorney against your wishes when you have categorically stated in black and white that you don't want that attorney. As if that is not enough to force someone whose ability or lack thereof in this instance, you don't trust, then they tell you that based on an opinion of an ******** attorney, who did not want in the first place, that case is not winnable hence they won't provude cover. I have these questions for them though: 1. If the attorneys could predict the outcomes cases, then what is the point of having judges and magistrates or arguing cases before them? 2. Is a case not won based on the merits of the evidence that is presented before a competent judge or magistrate? 3. If the judges or magistrates are always right, then what is the point of a fullbench hearing or appeal to appellate division? All answers to these questions clearly prove if the judges and magistrates err which is why there is a provision in law for a judgment or verdict to be appealed. But not Legalwise, they will force someone on you so that that firm can give a cover up excuse not to honour their end of bargain after taking your money for premiums in a bogus scheme called legal insurance cover.
71 replies
46 months ago
Arrogant automotive parts supplier with racist undertones
This supplier is by far the worst in customer and after sales service with arrogant personnel. I don’t that I have ever dealt with people as rude and arrogant as this shop is They sold yet another unscrupulous service provider, a mechanic who is in the same category with Ravco, that I used to replace my vehicle’s shock absorbers. I don’t even understand how they installed wrong parts but they do not want to own up to it and yet they were given the vehicle’s VIN number. The Ravco shop manager doesn’t know how to talk to customers nor the meaning of the word after sales service and neither does his staff have respect for customers for that matter. The shop is hiding behind their returns policy but to start with it is their fault that wrong parts were supplied because they had the correct VIN number. Anyhow the story goes thus: I bought shock absorbers from them through the aforementioned unscrupulous mechanic of which these were meant to be parts for a Volvo S40 but they sold me parts for an S60. The irony is that even though they were provided with my car’s VIN number but they refuse to take responsibility in that they sold me the wrong parts twice with the second time when I was involved in buying directly from them and not through a third party. I made contact with the product manufacturer, namely KYB who are the best manufacturers ever in terms of after sales service with a legendary customer service. They (KYB) certainly know how to treat customer - courteous, respectful and helpful to go the extra mile even I didn’t buy directly from the manufacturer but it was through a distributor who had in turn supplied Ravco. The Area Manager of KYB, namely Robert went the extra mile of negotiating with their distributor client, namely Diesel Electric who had in turn supplied Ravco and agreed to pass a credit which meant that I would return the parts. I returned both front shock absorbers for the left and the right hand side. After dilly dallying Ravco, eventually refunded me for the left hand side shock absorbers R1450 and when they had to refund the right hand side which was R1550, they then came up with stories. I went away and they called whilst I was offline and threatened to destroy my right hand side shock absorber if I don’t collect and changed the story that their Diesel Electric had destroyed. This shop (Ravco) is very unscrupulous with racial undertones during the exchanges when this shop’s manager referred to me as “you people are all thieves” which racially suggested that, “you Black people are all thieves”. In a nutshell they are giving me lame excuses of why they won’t refund me without course. If anyone buys from Ravco, just know that you do so at your own peril and you will either get the wrong product or no money back if it is the wrong product supplied Since I took a video of it, when I dropped off the shock absorber at their counter, I will lodge a complaint with the National Consumer Commission to recoup my R1550 because they had no right to destroy my shock absorber when the manufacturer had agreed to pass a credit for that whole amount.
134 replies
51 months ago
The worst internet service provider ever
This is the most useless and unresponsive internet service provider. If you have issues, you can’t call them and even if you finally find a number to call, nobody ever responds. If one sends an email to their support, they take their own time to respond. From the time I signed up with them a year or two years ago it has been nothing but a deafening silence on their part. If they finally respond, if you are lucky that is, they you must start all over again to explain your predicament. I really don’t know how they arrived at the tag of being the 1st or leading internet service provider. I don’t even understand how Broadband even rated them as number 1. It honestly baffles my mind because the least said about their service levels, the better - they really suck in customer service and they don’t know the meaning of the word “customer service” I should think. Boy! Oh! Boy, do I regret migrating my email data to them because now someone downloaded all my emails off the server before I could do so myself which means that their was hacked
0 replies
55 months ago
Poor service, bad manners and negative attitude by the S.E 3 Vanderbijlpark Debonairs pizza restaurant
Dear Customer Care I want to file a bad rating and lodge a complaint against the poor service at the Debonairs in Vanderbijlpark which is situated in SE3. I placed an order no. 132 in person with the cashier namely Minah Baloyi and I went to wait in my car. Now it is worth mentioning that I always buy there and therefore, they can’t pretend that they did not recognise me. Strangely when I went back inside the restaurant to collect it which was 19 minutes later, then suddenly they asked me for the slip although they saw me come in earlier and they should know me by now but they insisted that I get the slip which prompted me to go back to the car to get it, much to my annoyance. It is not the first time that I am experiencing problems at this particular restaurant because I previously lodged a complaint about an order that was to be delivered and arrived short of pieces of chicken and the most recent incident was a couple of weeks ago when I placed an order and despite selecting that it must be brought to my car which is a service that is offered and is advertised on the Debonairs website when one places an order online, I waited in vain until I left because I had left my phone at home and had gone in pyjamas and morning shoes because I had no intention of coming out of the car. It appears that someone either bears a grudge against me for those complaints or is simply a bad manager who has a negative attitude. It is not so much the black supervisor or manager but it is the white supervisor or manager and I remember his stinking attitude from a previous incident and tonight led to an unnecessary altercation . I promise that after tonight, I will never ever buy there again and I will drive further away because I don’t trust them anymore. I really am annoyed because they have no manners especially the white supervisor who was on cite who has a dismissive attitude. The black supervisor or manager with a foreign accent tried to assist and it is a pity that I did not catch his name but it was clear that the rest of the staff with a similarly stinking attitude as their white supervisor overpowered him. They did not even give me my free drink that comes with it, in the end, which is unacceptable. You are welcome to review the tapes and there is no way that the cashier did not remember me because I had asked that they split it into meaty and chicken to which she responded that it could not be done. I asked as to why it could not be done and I am almost certain that no other customer had such a request around the time that I placed my order which is why deduce that it is a grudge and bad service. Your urgent attention and response hereto will be highly appreciated Yours Sincerely Musa
0 replies
55 months ago
Stinking attitude by the white supervisor or manager and his night duty cashier
I want to file a bad rating against the poor service at the Debonairs in Vanderbijlpark which is situated in SE3. I placed an order in person no. 132 with the cashier namely Minah Baloyi and went to wait in my car. Strangely when I went back inside the restaurant to collect it which was 19 minutes later, then strangely and although they saw me and they know me but they asked me for the slip which prompted me to go back to the car to get it, much to my annoyance. It is not the first time that I am experiencing problems at this particular restaurant and the most recent incident was when I placed an order and despite selecting that it must be brought to my car which is a service that is advertised on the Debonairs website when one places an order online, I waited in vain. It appears that someone either bears a grudge against me or simply has a negative attitude. I promise that I will never buy there again because they have no manners especially the white supervisor who was on cite who has a stinking attitude. The black supervisor or manager with a foreign accent tried to assist but it was clear that the rest of staff with a similarly stinking attitude overpowers him. They did not even give my free drink that comes with it, in the end, which is unacceptable
0 replies
64 months ago
I was sold a defective television whose screen came to me already shattered and no warranty replacement was offered
I bought a Samsung television from HiFi Corp online in late November under order number 500266779 around Black Friday. It was delivered shortly a couple of weeks later which was shortly before I departed for Durban on a combined work commitment and holiday. When I went away hence it was never opened then and I came back around mid December which is only then that it was opened. There are several witnesses who were there when the television was opened out of its box and this includes an independent DSTV installer. Whilst this is an independent person who is not related to me, I challenge HiFi Corp to call on them to verify my assertion that the television was defective. I immediately notified their online complaints department that is was defective and let me mention here that it was a real hassle to be directed to the correct department telephonically whenever I called their number 0860459459. I reiterate that I only opened the television when I came back which was in mid December 2020 and upon doing so, I noticed that the screen was shattered as such there was no way of telling that it is/was faulty/broken before I left unless I physically opened the box before I left of which time didn’t permit for me to do so as I was already scheduled to leave by the time it was delivered. It was never disclosed to me nor was there any disclaimer information conveyed to me that I must open the box immediately. It is worth mentioning that I have already lodged a complaint no. 9000159033 with HiFi Corp and a week of dilly dallying, Kelumetse Matsoele responded by rejecting my claim for a replacement with a proper television. The most upsetting part is that Kelumetse didn’t even have the decency to identify themselves in terms of their position at HiFi Corporation as such I don’t even know whether this is a manager or a call center agent. Be that as it may, I would like this matter to be escalated to a senior manager who will assess this matter objectively instead of blindly looking at the time that has elapsed without looking at the facts as to when was the television opened from its package box. I therefore need Hello Peter to escalate this matter to their senior management because this agent can’t expect me to take a defective television when I paid so much money (i.e. R12999.00). I shall await a favourable response from a senior manager from HiFi Corp who if needs be can evaluate all the facts and conduct a test to see if the television was ever used or dropped both of which will be negative. I am more than happy for them to do a check because to simply apply the 7 day rule doesn’t account for the fact that the television was never opened. The above-mentioned agent sent me highlighted text which says that it is 14 days, but “excluding all panel televisions larger than “32 plasma LCD/LED...”. The size of my television is “55 and therefore they can’t use a rule that was never disclosed to me at the time of purchase because I only opened the box upon my return. This above text is translated to mean that the larger screen TVs are not confined to the 14 days. If HiFi Corp had given me a warning that I must open it immediately and I did not comply, then it would be a different ball game altogether but I never knew that I must check. As a buyer, one ordinarily expects that when I buy a product, it doesn’t have any factory faults. I don’t want to lodge a formal complaint with the National Consumer Commission about this matter just yet and this is beside the fact the NCC takes too long to respond to complaints. I did mention to Kelumetse that if he/she fails to assist me then I will do so and additionally made a note that I will lodge a customer dissatisfaction with Hello Peter. I reasoned that it is because this is unfair to expect to pay so much money for a defective television that clearly came to me already broken (i.e. shattered screen). The inability to get through to their Helpdesk has already caused an undue delay and inconvenience but I would like to avoid further inconvenience whereas I had hoped that I would the television when I came back. I need to get value for my money and thus far there is no value at all that has been derived from this purchase because the said company delivered a defective television. Your urgent attention and escalation of this matter will be highly appreciated
0 replies
81 months ago
Bad news: Poor legal advice, exorbitant fees and no representation for it which is daylight robbery
I contracted a law firm, namely Wright Rose Innes in December 2017 when I had a problem which needed an urgent court interdict This unscrupulous firm which is based in Johannesburg charged me exorbitant fees that are far above the attorneys’ gazetted fees. They said that it would cost R40K to take the matter up to the court hearing date and that those estimated funds would cover representing me in court. I paid them more than the above-mentioned amount but they failed to do single thing right (i.e. not filing the court interdict in February 2018, not filing the heads of argument and neither representing me in court of which that date is set for August 2019). They wasted 20 months of my valuable time and spent more time writing useless letters and emails to me rather than their counterparts Rossouws Leslie Inc. Even after I had paid them R40K they still wanted R25K more and even though I paid R15K towards that deposit, they withdrew days within the court hearing. I then indicated to them that I was not going to beg for justice because they were not doing me favour but I was a paying customer. To add insult to the wound, their email suggested that they had asked me for my banking details but no such email was sent to me on the specified date from their firm or at least it didn’t come through on my side. Their excuse of telling so late on Thursday that I was only going to get R4908 from the further deposit of R15K which is alluded above and telling me late on a Thursday, just a day before the court hearing that they are not sure if the refunds will reflect in time, which was prompted only by my persistent calls to them, it seems, was meant to deliberately cut short my ability to have adequate funds to appoint another attorney for this matter to represent me in court. They know very well that this money was paid towards the court hearing costs but instead of returning it in full, the firm is robbing me. This is my hard earned currency which took a lot of efforts to raise and I had to sell some valuable stuff in order to raise the said money. I don’t for the life of me understand how they can charge me R11K in one week for a few useless emails and letters which despite the fact that it achieved naught in the end but which is not warranted in the form of fees because they didn’t do anything to earn it. I told Abdullah Mia, their elusive representative who never answers his cellphone, several times that I did not need numerous emails and letter which his assistant Var****a Morar wrote to me even to convey trivial stuff that could have been done over the phone and thus save me costs. Since they wanted to ring up a hefty legal bill, they would write me emails and letters which were a nuisance. What exactly have I paid for here that costs R11K in a week, I asked them other than this firm’s unnecessary letters and emails which were addressed to me, which I have consistently decried rather than their counterparts? Those useless emails and letters were more about just raking up unnecessary charges and expunge my deposit of which it was meant to prejudice me. I have reached a conclusion of lodging a complaint with the Law Society because they didn’t communicate materially where it mattered most i.e. with their counterparts and instead they wasted their energy and efforts in writing to me about stuff that didn’t advance my cause? I mean, if I told them several times that the correspondence that they were sending to me was not serving my interest and yet they persisted in sending it to me anyway, then it means that I was being undermined. That I was told that R40K would be required and yet failed to represent me means that I was being strung along and it displays cowardice and capitalist greed on their part. This firm could not even manage to carry out a single instruction in time and in exactly the same way that I had asked for it to be done. I can surmise now that this firm never intended to assist me to get justice in the first place. I say this because they dropped me at crucial times (i.e. failed to file the heads of argument when by then I had paid them about R25K and now more recently they’ve failed to attend to the scheduled court sitting deposit a deposit of R15K). This firm is bad news and I would not recommend it to anyone who needs justice to be served in time or anyone self financing their case because you will be strung along). It is shameful that a firm which did this even though it had been paid +R40K for their services which is the estimate amount that they had said that it would be required to pursue the case, failed in the end to represent me but instead they expunged my funds with their unnecessary emails and letters which were addressed to me. When I contracted this firm, I was very clear and specific in my mandate in that I wanted an urgent court interdict to be filed. When they flooded me with the above-mentioned useless emails and letters, I immediately wrote that to advise Abdullah that I did not need to pay for their letters because those letters should instead have been written to their counterparts in order to broker an out of court settlement as an alternative dispute resolution. As if that was not enough, they then dishonestly shifted the date when I first instructed them to enter into negotiations and made it seem that I did it 6 months later in August 2018, whereas I asked them in February 2018. It was only when I decided to respond to the bank that I contesting that they suddenly started acting serious about my pleas which as at then had fallen on deaf ears. The firm failed dismally in their task which was for them to file an urgent court interdict in early February 2018. I hope that I will get justice through the Law Society and any other avenue that is available to disgruntled clients like myself against similar unscrupulous attorneys’ firms who take them for an extensive ride. I mean, I received more useless letters and emails that were addressed to me instead of being sent proof that I asked for that crucial correspondence had been addressed to Rossouws Lesie Inc. I reiterate that this firm is waste of time and money which means that if you go to them, you do so without giving yourself a chance to get legal recourse.
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (26.31578947368421%)
1 Star
13 (68.42105263157895%)