TG
Tshebi G
Active since Sep 2015
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
BAD SERVICE FROM BOTH VODACOM AND GAME CRESTA MALL
BAD SERVICE THAT I RECEIVED FROM FOURWAYS CUSTOMER SERVICES WHEN I TOOK MY SON'S PHONE FOR REPAIRS.I BOUGHT SAMSUNG A05 DEC 2024 AND ON THE 2ND JAN 2026 THE PHONE STARTED TO SWITCH ITSELF OFF AFTER FEW MIN WHEN ITS ON. THEN I TOOK THE PHONE BACK TO CRESTA MALL AS THE PHONE HAVE 2YEARS WARRANTY ON THE 3RD JAN 2026.WE WERE ASSISTED BY THULI AND SHE SAID SHE WILL BOOK THE PHONE WITH VODACOM ON THE 05TH AS THEY ARE OPENING THAT WEEK - THE PHONE WAS COLLECTED ON THE 08TH JAN 2026 AND THE FOLLOWING WEEK I GOT A CALL FROM VODACOM FOURWAYS AND THE GIRL BY THE NAME OF PATIENCE ASKED ME IF THE PHONE SCREEN IS CRACKED I SAID NO IT IS NOT AS THE PHONE HAD NO SCRATH AND DIDNT FALL. SHE SAID OHK LET ME SPEAK TO THE TECHNICIAN, AFTER 2 MIN SHE CALLED AGAIN AND SAID DID ANYONE AT CRESTA TOLD ME ABOUT THE QUOTATION THAT I MUST ACCEPT I SAID NO QUOTATION I AM GOING TO ACCEPT OR ANY PAYMENT TO BE DONE ON THAT PHONE AS IT HAS WARRANTY AND IT IS FACTORY FAULT BY LOOK OF THINGS. SHE THEN SAID OHK AND HANG UP. AFTER A WEEK AGAIN SHE CALLED ASKED ME IF THE PHONE SCREEN IS CRACKED I SAID NO IT IS NOT AS THE PHONE HAD NO SCRATH AND DIDNT FALL LIKE I TOLD HER LAST WEEK - SHE SAID SHE WILL TELL THE TECHNICIAL I ASKED TO SPEAK TO THAT TECHNICIAN SHE SAID THEY NOT ALLOWED TO SPEAK TO CUSTOMERS. I WAITED AND WAITED FOR UPDATE TILL I WENT TO CRESTA ON THE 31ST ONLY TO FIND OUT MY SON'S PHONE WAS ALREADY THERE AND NO ONE BOTHERED TO CONTACT ME REGARDING THE PHONE. MUCH TO MY SHOCK ME AND 3 STAFF AT GAME WE CHECKED THE PHONE AND WE NOTICED THERE ARE GLUES ON THE SIDE AND WE SWITCHED IT ON AS THEY SAY THE PHONE SCREEN IS CRACKED AND THE 4 OF US NEVER SAW THE SCRATCH - THE GAME STAFF CALLED FOURWAYS THEN WE SPOKE TO FAITH WHO WAS VERY RUDE EVEN LAUGHED WHEN ME AND THE GAME STAFF MEMBER TOLD HER THE PHONE IS NOT FIXED AND IT LOOKS LIKE THEY DIDNT EVEN OPEN IT AS THE PARTEN TO OPEN THE PHONE WAS STILL ON - FAITH LAUGHED WHEN WE ASKED HER WHERE IS THE SCRATCH AND THIS WAS HER ANSWER IN NOT SO MANY WORDS SHE BASICALLY SAID EVEN A BLIND PERSON CAN SEE THAT THERE SCREEN IS CRACKED AND SHE WENT FUTHER SAID THE OWNER OF THE PHONE WHICH IS ME AND MY SON WE TOOK THE PHONE SOMEWHERE FIRST BEFORE WE TOOK IT TO GAME - I GOT SO FURIOUS BECAUSE SHE THOUGHT WE PLAYING GAMES AND I ASKED WHY WOULD I TAKE NEW PHONE TO SOMEONE WHILE IT HAS WARRANTY SHE GIGGILED AND I TOLD HER SHE CAN LAUGH AS THIS IS A JOKE TO HER BUT I AM GOING TO HELLOPETER THEN SHE KEPT QUIET AND WE TOLD HER THE PHONE HAD NO SCRATCH AND SHE INSISTED THERE IS SCRATCH THEN WE ASKED THABANG TO COME CHECK THE PHONE AND HE CONFIRMED NO SCRATCH AND HE SUGGESTED WE BOOK THE PHONE AGAIN WHICH IT WAS DONE. I AM VERY DISGUSTTED/FUMMING/FLABAGASTED TO SAY THE LEAST OF THE RUDENES AND UNPROFESSIONALISM VODACOM STAFF AT FOURWAYS HAVE. SO NOW THIS IS WHAT I WANT AND DEMAND - NEW PHONE OR CREDIT(TAKE BACK THAT PHONE AND GIVE ME MY MONEY) AND I AM NOT GOING TO WAIT 14 OR 21WORKING DAYS - THIS MUST BE DONE BEFORE THE END OF THIS WEEK THE 7TH FEB 2026,NO ONE MUST CALL ME ASKING ME QUESTIONS OR TELLING ME THAT THERE IS A CRACK OR SCRATCH OR WHATSOEVER ON THE PHONE - THERE IS NO SCRACH ON THE PHONE AND TEACH YOUR STAFF MANNERS BECAUSE WE ARE CUSTOMERS AND WILL NEVER WAKE UP AND DROP OUR PHONES JUST FOR FUN AND HAVE FAITH TO LAUGH AT US WHILE TRYING TO EXPLAIN THAT THE PHONE WAS IN GOOD CONDITION. I GOT A CALL YESTERDAY AND TODAY FROM THULI @ GAME CRESTA MALL SAYING SOMEONE FROM VODACOM GAME CALLED ME TO CONFIRM I AGREE WITH THE QUOTATION OF R900.00, I NEVER GOT A CALL FROM VODACOM AND I TOLD YOU I WILL NOT PAY ANYTHING TOWARDS THE PHONE AS IT MUST BE REPAIRED AND STILL UNDER WARRANTY. TODAY I AM TOLD BY GAME CRESTA THULI THAT I MUST COME COLLECT THE PHONE AS THERE IS NOTHING THEY CAN DO AND VODACOM SAYS I OPENED THE PHONE - AND THEREFORE THERE IS NO WARRANTY - I STILL ASK WHY WOULD I OPEN THE PHONE IF THERE IS WARRANTY? THEY SAY IT HAS GLUE INSIDE WHO WILL PUT THE GLUE INSIDE? I WANT MY REFUND OR SHOULD WE TAKE THIS A LEGAL WAY? I ASKED THULI TO GET HER MANAGER TO GET HOLD OF ME AND I WILL BE WAITING - I WANT REFUND NOTHING ELSE!!!!
0 replies
2 months ago
VODACOM FOURWAYS BAD SERVICE -RUDE STAFF - PATIENCE AND FAITH
BAD SERVICE THAT I RECEIVED FROM FOURWAYS CUSTOMER SERVICES WHEN I TOOK MY SON'S PHONE FOR REPAIRS.I BOUGHT SAMSUNG A05 DEC 2024 AND ON THE 2ND JAN 2026 THE PHONE STARTED TO SWITCH ITSELF OFF AFTER FEW MIN WHEN ITS ON. THEN I TOOK THE PHONE BACK TO CRESTA MALL AS THE PHONE HAVE 2YEARS WARRANTY ON THE 3RD JAN 2026.WE WERE ASSISTED BY THULI AND SHE SAID SHE WILL BOOK THE PHONE WITH VODACOM ON THE 05TH AS THEY ARE OPENING THAT WEEK - THE PHONE WAS COLLECTED ON THE 08TH JAN 2026 AND THE FOLLOWING WEEK I GOT A CALL FROM VODACOM FOURWAYS AND THE GIRL BY THE NAME OF PATIENCE ASKED ME IF THE PHONE SCREEN IS CRACKED I SAID NO IT IS NOT AS THE PHONE HAD NO SCRATH AND DIDNT FALL. SHE SAID OHK LET ME SPEAK TO THE TECHNICIAN, AFTER 2 MIN SHE CALLED AGAIN AND SAID DID ANYONE AT CRESTA TOLD ME ABOUT THE QUOTATION THAT I MUST ACCEPT I SAID NO QUOTATION I AM GOING TO ACCEPT OR ANY PAYMENT TO BE DONE ON THAT PHONE AS IT HAS WARRANTY AND IT IS FACTORY FAULT BY LOOK OF THINGS. SHE THEN SAID OHK AND HANG UP. AFTER A WEEK AGAIN SHE CALLED ASKED ME IF THE PHONE SCREEN IS CRACKED I SAID NO IT IS NOT AS THE PHONE HAD NO SCRATH AND DIDNT FALL LIKE I TOLD HER LAST WEEK - SHE SAID SHE WILL TELL THE TECHNICIAL I ASKED TO SPEAK TO THAT TECHNICIAN SHE SAID THEY NOT ALLOWED TO SPEAK TO CUSTOMERS. I WAITED AND WAITED FOR UPDATE TILL I WENT TO CRESTA ON THE 31ST ONLY TO FIND OUT MY SON'S PHONE WAS ALREADY THERE AND NO ONE BOTHERED TO CONTACT ME REGARDING THE PHONE. MUCH TO MY SHOCK ME AND 3 STAFF AT GAME WE CHECKED THE PHONE AND WE NOTICED THERE ARE GLUES ON THE SIDE AND WE SWITCHED IT ON AS THEY SAY THE PHONE SCREEN IS CRACKED AND THE 4 OF US NEVER SAW THE SCRATCH - THE GAME STAFF CALLED FOURWAYS THEN WE SPOKE TO FAITH WHO WAS VERY RUDE EVEN LAUGHED WHEN ME AND THE GAME STAFF MEMBER TOLD HER THE PHONE IS NOT FIXED AND IT LOOKS LIKE THEY DIDNT EVEN OPEN IT AS THE PARTEN TO OPEN THE PHONE WAS STILL ON - FAITH LAUGHED WHEN WE ASKED HER WHERE IS THE SCRATCH AND THIS WAS HER ANSWER IN NOT SO MANY WORDS SHE BASICALLY SAID EVEN A BLIND PERSON CAN SEE THAT THERE SCREEN IS CRACKED AND SHE WENT FUTHER SAID THE OWNER OF THE PHONE WHICH IS ME AND MY SON WE TOOK THE PHONE SOMEWHERE FIRST BEFORE WE TOOK IT TO GAME - I GOT SO FURIOUS BECAUSE SHE THOUGHT WE PLAYING GAMES AND I ASKED WHY WOULD I TAKE NEW PHONE TO SOMEONE WHILE IT HAS WARRANTY SHE GIGGILED AND I TOLD HER SHE CAN LAUGH AS THIS IS A JOKE TO HER BUT I AM GOING TO HELLOPETER THEN SHE KEPT QUIET AND WE TOLD HER THE PHONE HAD NO SCRATCH AND SHE INSISTED THERE IS SCRATCH THEN WE ASKED THABANG TO COME CHECK THE PHONE AND HE CONFIRMED NO SCRATCH AND HE SUGGESTED WE BOOK THE PHONE AGAIN WHICH IT WAS DONE. I AM VERY DISGUSTTED/FUMMING/FLABAGASTED TO SAY THE LEAST OF THE RUDENES AND UNPROFESSIONALISM VODACOM STAFF AT FOURWAYS HAVE. SO NOW THIS IS WHAT I WANT AND DEMAND - NEW PHONE OR CREDIT(TAKE BACK THAT PHONE AND GIVE ME MY MONEY) AND I AM NOT GOING TO WAIT 14 OR 21WORKING DAYS - THIS MUST BE DONE BEFORE THE END OF THIS WEEK THE 7TH FEB 2026,NO ONE MUST CALL ME ASKING ME QUESTIONS OR TELLING ME THAT THERE IS A CRACK OR SCRATCH OR WHATSOEVER ON THE PHONE - THERE IS NO SCRACH ON THE PHONE AND TEACH YOUR STAFF MANNERS BECAUSE WE ARE CUSTOMERS AND WILL NEVER WAKE UP AND DROP OUR PHONES JUST FOR FUN AND HAVE FAITH TO LAUGH AT US WHILE TRYING TO EXPLAIN THAT THE PHONE WAS IN GOOD CONDITION. ORDER NUMBER 280508572 CUSTOMER REF 64996108 REFERENCE NUMBER 300641796
218 replies
5 months ago
***** CASE NOT HANDLED TO MY SATISFACTION
I AM VERY DISSAPOINTED WITH BOTH ABSA AND DISCOVERY HEALTH AFTER I LOGGED A ***** THAT HAPPENED FROM MY ABSA ACCOUNT TO DISCOVERY HEALTH AND I SUBMITTED EVERYTHING THEY REQUESTED ON THE 16.10.2025, AND I WAS TOLD IT WILL TAKE 31DAYS AS PER Yolanthea Pyon WHO IS THE Specialist ***** Solutions, ABSA CASE NO: ASZA-2509-07823. I HAVE BEEN DOING FOLLOW UP AND I WAS INFORMED THEY WAITING FOR DISCOVERY HEALTH AND THEN THIS WEEK ABSA SAID THEY FORWARDED MY EMAIL TO THE INVESTIGATOR WHO WILL GIVE ME FEEDBACK, ON THE 24TH I GOT A CALL FROM ABSA WHEN I ANSWER THEY KEPT QUEIT - CAN I HAVE THIS SORTED OUT AND HAVE MY R2300.00 BACK INTO MY ABSA ACCOUNT AS THE SAME ****MER KEPT ON CHECKING ON ME HE/SHE WANTS TO **** ME MORE WHILE I AM WAITING FOR MONEY TO BE TAKEN FROM THIER ACCOUNT.
53 replies
5 months ago
BAD SERVICE - 1ST TIME CUSTOMER
FOR THE PAST WEEK I HAVE BEEN TRYING TO GET THE NEW WIFI FOR MY FAMILY AND I AXXESS WAS RECOMMENDED WHICH I GOT HOLD OF THEM SINCE THE 28TH OCT 2025, THEN I WAS TOLD THE PROCEDURE WHICH I AM NOT COMFORTABLE WITH - THEN TECHNICIAN CAME SUNDAY TO DO THE FIBRE CONNECTIVITY - NOW SINCE MONDAY THE 3RD NOV I HAVE TO CALL AND ASK WAY FORWARD TO GET THE ROUTER AND WIFI CONNECTION WHICH I WAS ONLINE WITH THEIR CUSTOMER SERVICE TO ASSIST AND ONLY PAID R10 AND SHE SAID THE FULL BILL WILL SHOW LATER OR THIS MORNING BUT ALL I GET IS MILLION EMAILS FROM AXXESS WITH R10 INVOICE AND I TRIED THE PORTAL TO CHECK IF THE FULL AMOUNT TO PAY IS REFLECTING BUT STILL NOTHING - I CALLED TODAY AND WAS ON LINE FOR THE WHOLE 30MIN NO ANSWER - I AM NOW WONDERING IF I REALLY MADE A RIGHT DECISION BY CHOOSING OPEN SERVE THROUHG AXXESS- I JUST CANT THIS IS SO DRAINING AND ITS GOING TO TAKE THE WHOLE YEAR TO GET THE ROUTER?
0 replies
6 months ago
DMC DEBT MANAGEMENT HARRASING ME AGAIN
I HAD MISSED CALLS ON MY LANDLINE 011 283 0273 SINCE YESTERDAY AND TODAY I DECIDED TO CALL BACK THEIR NUMBER IS 064 888 5658 AND AGAIN IT IS DMC DEBT MANAGEMENT - I DIDNT WANT TO HEAR WHAT IS THEIR REASON FOR CALLING ME AS I SPOKE TO BATHANDWA AND SHE SAID ON MY LANDLINE THERE IS SOMEONE BY THE NAME OF EMMANUEL MSIBI THAT TIME I AM A WOMAN NOT A GUY SO I TOLD HER I DONT KNOW THAT PERSON........LAST MONTH I REPORTED THIS COMPANY ON HELLO PETER UNDER LEWIS AND I WAS REST ASSURED BY CHANDRA FROM LEWIS THAT DMC WONT CONTACT ME EVEN ZINANDE FROM DMC SAID SHE WILL DELETE MY LANDLINE - I AM BEYOND MAD TO SAY THE LEAST BECAUSE NOW THEY NO LONGER LOOKING FOR PEARL NOW ITS EMMANUEL - PLEASE DELETE MY LANDLINE AND STOP CALLING ME.I WILL BE TAKING THIS DMC TO SOCIAL MEDIA IF THIS IS NOT SOLVED BY CLOSE OF BUSINESS TODAY
195 replies
6 months ago
LEWIS STORE HARRASING ME
FEW MONTHS AGO I THINK AROUND AUGUST I WROTE ON THIS PLATFORM COMPLAINING ABOUT LEWIS STORES SENDING ME THREATENING MESSAGES AND CALLING ME ASKING FOR SONJA APPAREL AND I AM NOT THAT PERSON - NOW THEY MANAGED TO GET MY WORK NUMBER HOW I DONT KNOW THEY NOW HARRASING ME EVERYDAY CALLING ME ASKING FOR SONJA APPAREL - I AM NOT SONJA I AM A TSWANA GIRL WITH A TSWANA SURNAME,I HAVE NEVER IN MY ENTIRE LIFE BOUGHT ANYTHING AT LEWIS CAN THIS STOP PLEASE ,THE NUMBER THEY USE NOW TO CALL ME IS 064 735 3601
106 replies
7 months ago
Sandton SAPS- No sms for case no confirmation
I have opened a case last month and I was told I will get sms to confirm the case number till today no case no no sms and the *****ster still contacting me - how long does it take to get case number from Sandton SAPS?
0 replies
8 months ago
TELEGRAM APP ISSUE
ON FRIDAY THE 15.08.2025 MY TELEGRAM ACCOUNT STOPPED WORKING AND ASKED ME TO RESET BY GETING OTP WHICH I NEVER GOT AND THEN I SEND ENDLESS EMAILS AND ALSO SEND MESSAGES THROUGH X BUT NO HELP AT ALL AND I USE TELEGRAM FOR BUSINESS SO WHAT IS IT TAKING SO LONG TO GET HELP FROM TELEGRAM? I HAVE UNINSTALL AND RE INSTALL STILL THE SAME ISSUE-PLEASE FIX THIS URGENTLY APP VERSION:11.14.1 (61082) OS version:SDK 29 Device:HUAWEI MAR-LM1M(HWMAR) Operator:65501 local:en WI-FI-Enabled Signal:5/4
0 replies
8 months ago
FNB KEEP ON SENDING ME SMS
SO I KEEP ON GETTING SMS FROM FNB WHICH I DONT HAVE ACCOUNT WITH THEM - I CALLED THIS NUMBER 0877305799 AND I WAS ASKED VERY PERSONAL INFORMATION AND WHILE ON THE PHONE I WAS TOLD I HAVE 32DAYS ACCOUNT UNDER MY NAME I ASKED WHO OPENED IT AND THE LADY SAID THERE IS FIRE DRILL SHE HAD TO GO I MUST GO TO MY BRANCH,IS THIS HOW THE BANKS DEAL WITH PEOPLE?
2 replies
8 months ago
BAD SERVICE/INCORRECT CALLS
SO I HAVE BEEN RECEIVING ENDLESS CALLS AND THREATENING MESSAGES TO SETTLE THE ACCOUNT WHICH I DONT HAVE TO MAKE IT WORSE THEY BUSY ASKING FOR SONJA APPEAL AND I DONT KNOW WHO IS THAT PERSON - PLEASE REMOVE MY NUMBER AND DO RESEARCH WHO SONJA IS BEFORE CALLING ME - FOR THE LAST TIME I AM NOT SONJA APPEAL
53 replies
Review Distribution
5 Star
1 (5.882352941176471%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
15 (88.23529411764706%)