IM
ignectia M
Active since Nov 2015
13
Reviews
0
Industries
Reviews
13 reviews10 months ago
No response for months now
I have been trying to communicate via live chat, email and WhatsApp but nobody responds. I am Moving to a new place and would like to know what is going to happen with the router. I have contacted Vuma already they told me to contact FLY COOL
265 replies
12 months ago
No contact details
Your WhatsApp number 0686173819 does not work at all they don’t respond. The live chat as well it’s the same no one responds. Can you kindly provide me with your contact details coz you guys are unreachable. It’s a nightmare
0 replies
12 months ago
No contact details
Your WhatsApp number 0686173819 does not work at all they don’t respond. The live chat as well it’s the same no one responds. Can you kindly provide me with your contact details coz you guys are unreachable. It’s a nightmare
0 replies
12 months ago
Bad service
Worst service provider ever. I’ve been trying to send WhatsApp text or doing live chat on their website everytime I encounter a problem but no one responds 😡. I’ve been paying R389 but to my surprise today I went to pay at Pick ‘n Pay I was told it’s R 429 no one has sent me communication that the payment has increased or something What is going on FLY.COOL?
59 replies
24 months ago
Terrible service
I’ve ordered MrD food ( kfc wings) the order was never delivered but marked as delivered Their WhatsApp agents are unprofessional and kept on ending the chat while waiting for their response, now they are telling me they can’t refund or tell their driver to bring my food. Their agents Lucan and Saskia lacks customer service experience Terrible service I’ve ever received
0 replies
31 months ago
***** ****mers
This people sent set a Debi check on my account and they are refusing to cancel it and they lady I spoke to literally told me there’s nothing I will do about it
0 replies
37 months ago
Excellent service
I'd like to compliment one of your employees, Dulcy Selamolela, for the excellent service she provided us She helped me to register my account, explained how bidding works as it was my first time. She went as far as organising the car registration papers to be sent to SMD Boksburg which is very close to where we stay Ms Selamolela’s professionalism exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that we will continue to be SMD’s customer for years to come.
53 replies
37 months ago
Stealing my money 😡😡
Assupol is stealing my money on my account.I didn’t authorise the debicheck on the 25 monthly I agreed for last day of the month. You guys are taking my kid’s bread money I only get paid on the last day Please refund my money and cancel your policy 😡
159 replies
43 months ago
Bad service
I joined the funeral cover 3 months back telephonically, the Agent promised to email the policy documents same day but I’ve never received anything. Assupol has been deducting money from my account since then and I have no docs to show for it. When Leo request a call back on their website I’m told the customer service will call but no one does. No one is willing to assist me I called their head office number and was transferred to an unanswered line.
133 replies
43 months ago
Extremely bad service Game Vosloorus
I bought a camp master gazebo on the 21st September 2022 and it broke while being assembled for the first time when we got home..I returned it to Game Vosloorus Chris hani mall where we bought it only to be told they can’t refund or exchange We asked to speak to customer service or the regional manager every one ignored us including the manager who was very rude and shouting at us telling us it’s our fault it broke and they are busy with customers they can’t attend to us..after an hour of waiting at the store the so called manager came to tell us they gonna book it for repair and all of a sudden he was able to contact the regional manager I nolonger want an exchange I want a refund The regional manager said they don’t exchange or refund gazebo which is not written anywhere in their Ts and Cs
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)