RS
Rian S
Active since Mar 2009
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Poor workmanship and unbelievably rude
These guys are unbelievably rude. They did a toilet repair for me, which they botched and left the toilet leaking. When I phoned the owner Etienne to inform him, he gave me the third degree and properly interrogated me, refusing to believe his team could make an error and treating me like I was some kind of idiot. I was warned not to use them before but stupidly contacted them as I was in a pinch. But never again, Etienne is the rudest person I have ever dealt with and then they can't even do a basic job.
0 replies
6 months ago
You are usually quite quick in responding to an order
You are usually quite quick in responding to an order. I would get an email that th order has been invoiced but then it breaks down. No further commes and the next thing the courier is at your door and you're not there to take delivery. All because Girst Shop didn't communicate. I love your responsiveness and quick turnaround but what does it take from you to just let the courier send a message about when the order will be delivered
53 replies
17 months ago
What a ****!
What a joke. They brag about next-day delivery on their website, but it is all a lie. Good luck if you ever get your package. Oh, and expect the packaging to be damaged as well. Then the joke of a courier company they use are just as useless as this business. Of course, the directors are NEVER available. Allegedly they don't even have phone numbers and can not be contacted. Symptomatic of a business where the management considers themselves too importan to interact with customers
56 replies
21 months ago
Quick to SNATCH your money, sucks at everything else
I believe all their positive reviews are paid for. Snatcher is just a glorified drop shipper with terrible delivery times. They pride themselves on the fact that their alleged fast delivery takes 7 to 10 days, excluding weekends and public holidays. How anyone can state that this is amazing is beyond me. Their customer service is also slow and non-committal and do not even try and get a refund out of them. I am sorry, but with all your competition delivering next day or at most in 3 days, this is just useless. Even Amazon drop shipping from the US is faster than Snatcher. I will never order anything from this ****mer again
0 replies
32 months ago
Bestmed - Refusing to assist members since 1964
The 1-star reviews are well deserved. These people just don't care at all. Their processes are so jacked that they will not get around to approving a surgery until after the day of the actual surgery, because THAT IS THE PROCESS. It does not matter if it is urgent, life-saving, if you don't wait until they get around to it, you better just die. I cannot believe that any company could care so little about their customers. They have dropped the phone in the middle of call with me, no less than 5 times in the span of an hour. They also block access to executives like a typical 1970's Broederbond. They holy ones at the top of the organisation are untouchable and uncontactable. They have always sucked but it has got progressively worse under Leo Dlamini - much worse. I don't know how they were able to fool the industry into thinking they are no.1 rated for service. Clearly, no-one checked here on HelloPeter. The point is that Bestmed will do all they can to work against their customers. They will not let you speak to decision makers, but WILL insist on prompt montly payment of your fees.
60 replies
40 months ago
Outsurance - From bad to worse. Don't put your valuables in the hands of this incompetence
It is sad that they would adverstise so falsely. They proudly advertise on TV that they have the fewest complaints that go the insurance ombud, but that is just because people rather do it more publicly like here. Also, because they will sort out your issue, but only after lots and lots of fights and time wasted. They appoint sub-par service providers like My Glass, who in turn appoint incompetent staff. Their managers are never, ever available to take a call, because they live in meetings from the day they are born until the day they die. They simply never have time for anything else than meetings, and this also explains why they are so badly managed. Every complaint is the customer's opinion (ask Quinton, manager in customer experience) and he will tell you that it is your opinion. So, in their own eyes Outsurance are brilliant, while everything else in this forum and in reality shows that this is not true. I am really disappointed in the fact that my claim cost me more than the actual damage to my vehicle, because of Outsurance's incompetence. Also, never expect a call-back from them, because they are simply too important for customers. I highly recommend them as an insurer to stay away from, because you will end up having to manage your own claim and having to fight your own battles. Outsurance is simply not there for customers when it counts
132 replies
46 months ago
Bad Service is written into their terms and conditions
These guys are so dedicated to bad service, they even include it in their terms and conditions. Firstly, they are extremely expensive when it comes to servicing lawnmowers and their staff are trained to take one look at your machine and then tell you how much is wrong with it and what would need to be replaced. This is without even opening or inspecting the machine Secondly, they are so committed to bad service and slow turnaround times that they even put it in the fine print of their terms and conditions. For a normal lawnmower service, they claim they state that they need 15 working days. That is a whole 3 weeks. By that time your lawn is a jungle. When I phoned them after a week, just to get a quote of the additional work, they had not even started looking at the machine and immediately threw in my face the 15 days in the fine print, even though I was told in-store that it would be two weeks and they made no mention of working days. This means that they will literally only start looking at the machine on the last day and then hopefully quote you, which means that the machine will likely take another day or two to be serviced. I phoned another lawnmower repair shop and they have a 1-week turnaround if not sooner, so how, Mowtown, can you take so long?
0 replies
50 months ago
Sue first , ask questions later
They hand you over to lawyers without communicating with you. They claim money from you for procedures that did not even take place. They will not give you a single call or even try and get the facts straight Do not trust them with your gap cover business
53 replies
122 months ago
Worst service compounded by gross incompetence
Try buying a car from these guys. They make it hell. From sitting with an arrogant F&I who thinks she's the business to struggling to get your holding deposit out of them, they cover all the bases of incompetence and bad service.<br> <br> Add to this the fact that the second hand dealership don't even know that you have to put a car through a roadworthy before you sell it and you have come full circle. But no, you have not, you have only just started, because they take three weeks to even notice this and only when the permit has expired and the licencing department refuses to issue a disc due to this do they realise that they have messed up.<br> <br> Eagle Corner, you may be the cheapest, but you are also by far the worst. I have dealt with new car sales, pre-owned sales and the service centre and you are all equally useless.<br> <br> I know you don't respond, but all that proves is that you just really don't care and that everything said about you in all of these 100's of complaints is absolutely true.<br> <br> I hope you enjoy getting rich of other people's misfortune.<br> <br> And Craig, you simply withdraw when it doesn't suit you anymore - what more would one expect?
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (11.11111111111111%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)