Active since Nov 2015
19
Reviews
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Reviews
19 reviews13 months ago
ASAP is EXCELLENT
Renier isfantastic....diffused an extremely bad situation. Lady that deals with the online sales is also very good and very efficient.
0 replies
14 months ago
Bad Courier Guy
Very bad assignments done for drivers to collect. Gets assigned to wrong driver and you as the client gets strung along for a day, zero collection.
0 replies
16 months ago
Useless AccuCheck and mySugr application
So had to download the new mySugr app.... I don't use a Google compatible phone (don't like Google). What a COMPLETE disaster! Get everything from "I'm entering the pin incorrectly" to "You are signing into the incorrect place".... And zero straight answers from anyone with zero assistance.
0 replies
20 months ago
Useless Temu/Buffalo International Logistics with deliveries.
They ensure that Temu also gets a big fat "no-go". The lies of "The parcel is on it's way and this after customs was paid etc. Courier comes up with stupid excuse of "Contact not available" and nothing further. No phone call nothing. They didn't even try to drop-off the parcel.
0 replies
23 months ago
Useless OnAirTV
Absolutely useless. Would think they would be able to inform DSTV that you have purchased the useless Ultra Decoder so that DSTV is able to link it onto your account etc. Nope! Clearly not able to. And DSTV pulls all stops out to ensure you can use and view....OnAir just throws a spanner in the works. Cancelled the stupid thing and wouldn't recommend anyone getting it.
159 replies
36 months ago
FNB is USELESS as a business bank!
I was requested by FNB to provide them with FICA documentation for the business. The documentation was submitted in time and on time. However, FNB still, placed the account on hold....and the business cannot operate without being able to bank. So...after how many complaints lodged about this, FNB still pretty much does nothing. Absolutely pathetic service from all involved!
53 replies
52 months ago
Pathetic Courier Guy
Pathetic! New system stinks to high hell! Zero response worth anything from their so-called IT Support. Clearly UAT was done "affirmative action" style because nothing is working on their system. Lost my complete address book for ALL my clients. Google doesn't recognise any address but Courier Guy has been able to deliver to all of them for the past two years. Now I can only work from Google....get this sorted out ASAP Courier Guy!
53 replies
65 months ago
MTN Hartebee****rt Dam - terrible service!
Was flabbergasted at the shockingly poor service at the MTN Store, Village Mall, Hartebee****rt Dam. Fixed LTE router Sim card that stopped working. There is a LOT of data that needs to be used up. We're also using it for business so it's a necessity. ZTE Router stopped working exactly a month after it's one year warranty expired. Purchased a new router, started it up...nothing. USSD codes works perfectly, but no data is being sent or received. Phoned 135...not sure how I got to the technical contract department but the gentleman reset the simcard and wait 15 minutes. We did this and was still not working. So we decided to go to the MTN Store in Hartebee****rt...my goodness! Neither gentleman was keen to help. When I asked them to check the sim card as it might have a physical problem on it, hairline crack etc, I get a response that the number is an LTE Fixed router Sim and in what other cellphone did I use it? I explained again that the router had stopped being operational. I had tested the two data sims in the data modems. The gentleman rolls his eyes and says "I asked you whether you used this in another device!"... You asked cellphones not devices. He starts tapping on the dash impatiently, continously rolling his eyes. And then states that the APN changes when you changes devices. I must phone 135 to get technical assistance. His impatience had now escalated extremely... So I asked whether he would prefer that I go to another MTN branch? This set off another eye-rolling and desk tapping session.... I was dumbstruck at their rudeness! I have to enquire why MTN employs these rude thugs and who the manager of the store is? This was disgusting!
56 replies
79 months ago
HiFi Corporation is definitely BAD!
I'm very disappointed with the "click and collect" function on the online shopping feature of the HiFi Corporation Website. I purchased a washing machine, mine had broken, 8 bundles of washing to wash so I needed one urgently. "Click and Collect" sounded perfect and I proceeded to pay for it....however, massively disappointed as it definitely doesn't mean that you pay, and then can go and collect the appliance. Nope! It means that HiFi Corporation will contact you, once the order is processed on THEIR side. They're SUPER quick to take the money, and then fail to deliver. So backwards and forwards with call centre agents that have zero idea except what they read off their scripts.... I went through to a store, bought the machine that I wanted and took it home. However, HiFi Corporation is still sitting with my money for the "click and collect".... I've received phone calls, that I missed, and when I phone back, it tells me the number that I have dialled doesn't exist, please check the number and dial again. So I check it....+27 11 408 0200, definitely correct. Then I get an email from a lady: Confidence Malomane, E-commerce, Hi Fi Corp & Incredible Connection, Marlboro House, 6 Eastern Service Road, Eastgate, Sandton, 2090 Office: +27 (11) 408-0200 (Ext 82826). Wow....ok....same number that I'm dialling and I still get a "number does not exist". Then I decide that I'll phone the extension number provided....nope, person hasn't signed into the system. So i decide to go back to the order placed.....I have zero option to cancel the order. Ok....so perhaps I need to send an email, again.... and I'm getting zero response from HiFi Corporation. VERY disappointed and I will DEFINITELY NOT recommend anyone to purchase ANYTHING from them. Quite sad actually because they occasionally have some really good bargains. But I think I'll pay a bit more and at least get assistance from a store that cares.
105 replies
86 months ago
Can't confirm documents have been seen and therefore can't confirm they're correct!
How frustrating can this be? We send in all the documentation required, as per the requirements, no idea where their emails disappear to but we get 3 emails back saying they haven't got them. When I phone to say we've sent them 3 times, I get attitude that they're wrong! When I ask whether they've taken a look at the documents, they can't confirm they've seen them... What the heck?
168 replies
Review Distribution
5 Star
2 (10.526315789473685%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
16 (84.21052631578948%)