Active since Nov 2015
Just had a horrible experience with McDonald's Silverlakes this morning. Firstly they have 2 drive-thru stations and only one works. They didn't bother to put a cone or an out of order sign so that caused me some time. Then they get the order wrong but because they took the slip I'm unable to get it corrected. Lastly due to the fact that my time was wasted because of the non working station that didn't have a notice I had to continue with the wrong order. They really ruined my morning
I bought a walking ring only to find that it doesn't have adjustments for the childs height. I returned it and the refused to take it back even though the product has defects and was within the return dates
I would like to give these stars to Nosipho Gasa for the amazing service you really know what you doing. After having spoken to 6 agents who couldn't assist you came to the rescue with your professionalism
Ordwr Malva Puddding and Custard. The malva was off and the manager Wesley insisted that it was fine. They took the desert away and apparently everyone was tasting(they ate it) it and we had to pay for something that was off that we didn't eat amd thee manager Wesley refused to attend to us
The service here is horrible, no one ever answers the phone when you call in the call center yet they know you need an authorization code for everything. No one ever responds to your enquiry even after 3 days you have to keep resending the same message. Their escalation process is useless ad the call center.
I wwent to redeem my points through drive through and they used my points and said they can't redeem, something wrong with the system and i never fot my order
I went to redeem point via drive through and that lady at McDonald's Pretoria used my points and said they jot going through. Even after the points were deducted from my account
Went to Nandos Kolonnade on a Saturday afternoon and they didn't have chicken. Their specialty is chicken yet there was none. They said is will take 15 minutes yet 59 minutes later the chicken was still not ready. Had to ask for my money back. This is awful
Had a horrible experience at Black. Ordered lamb curry and got lamb bones. When I complained the manager gave me attitude Sindi Baloi. She should be fired or trained. The service is horrible as the waiter disappeared for long as was nowhere to be found. Horrible experience
When I bought the car in 2014 I got 2 keys which is what is expected. When my main key broke I used the spare key. On the 29/06/18 my main key fell in the lift shaft and broke. I was unable to use my spare as it would not start the car. What's the point of having a spare key if you can't use it in emergencies. I was without a car for over a week and was told to get a replacement key. I did and send it for programming to Kia Menlyn. Hardly 2 weeks after I have travelled to Durban and the key doesn't unlock . I brought it back and Jacque first ignored me after calling and advising that I will be coming as the mobiliser doesn't work. paid R800 to program the key and now they telling me I need a new key for R5k. The condescending attitude I received from Jacques was appalling. Kia Menlyn must shut down or get new staff. I don't understand why I had to pay 800 to program a key that was already supposed to be programmed and now after paying that money they telling me to get a new key for 5k. I'm ****ed off due the attitude and the fact that I paid for a spare and have to get another key again. I want my 800 back as it was pointless to pay it if the spare still doesn't work as it should. spares should come with the car working and that why they are spares. Kia and their low budget keys that break. this is nonsense. someone must do something about this. KIA is problematic and I hope someone does something about this.
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