PB
Penny B
Active since Dec 2015
26
Reviews
0
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Reviews
26 reviews1 month ago
Rigid Hygiene Policy
Has anyone else ever had the priviledge to purchase underwear at Woolworths? Personally, I have never been able to afford their goods. Stunning as they are, they are not in my price bracket. However, last week I made an exception. Had to, actually, as I had been looking for a shapewear body suit that I've been considering since last year. Anyway, went to KC last week and after some oo'hing and aa'hing I thought I might as well go try and fit on the goods. Imagine my surprise when I was notified that fitting on underwear was not allowed. I mean, yes, for the past few years I've only bought generic underwear and guestimated my size etc so I've never bothered about fitting on underwear at stores. So, yes, I was shocked to hear that they don't allow fittings. Apparently, none of the stores allow it. Now here's my concern and problem: All clothing are made differently. Nothing has ever been the same 'make'. How does one know that you are buying the perfectly sized item according to your measurements? How many stores have had clients trying to return these goods? None? Never true Because they tell you in advance that they don't do returns on underwear? They even print it on the back off their till slips. So what does one do? How does this issue get resolved? When is a big brand like Woolworths going to start issuing throw-away underwear which will enable us to fit on these underwear items and purchase them knowing they fit as they should? Which of these stores are going to start this trend? Most importantly for me, how is my issue going to get resolved? I spent R500 on a bodysuit that doesn't even do what it said it would. It didn't tuck my fat tummy away. Yes, I'm fat - which is why I needed the bodysuit. Or hey, maybe I even misunderstood the use of the bodysuit which is very possible for me. At the end of the day, I'm stuck with a bodysuit that I cannot return because that's what I was told in the store by the lovely assistant who tried to assist me. Woolworths - not all of us are triers or *******. I understand your high sense of quality to your clients but as poor peons on the street who try and purchase your goods once in a while, would also like the opportunity to feel beautiful in beautifully expensive goods without being made to feel inadequate or unworthy by not being able to fit on underwear. Sort this out. You can afford it. Get those disposable underwear that we can use in order to fit on what we would like to purchase.
0 replies
9 months ago
BEWARE: AFRIHOST AND VUMA ARE ****MERS
I have come to believe that companies want your money first and refunds become impossible when they don't deliver the goods. BEWARE: AFRIHOST AND VUMA ARE ****MERS We placed an order with Afrihost and Vuma for fibre. This entire process started on Friday 28 June and we eventually got the application done on Monday 30th June. When Vuma came to install the fibre, we were advised there are no ports available. Thus began our journey to get our money back. To this day, we haven't received our money back. Are they this hard-up for our money that they look for any and all excuses to not return it? We have sent them proof of payments so many times and yet, it's not good enough. We tried to get them to reactivate the order - to no avail.
0 replies
16 months ago
RAGE SA - i'm over the rage.
I have been a Rage client for the past 2 years. I would like to know why their stores don't do/ allow credit returns (they call it refund). You buy an item and if you want to return it and they don't have it in your size, you HAVE to take something else or keep the too small item. Where does this make sense? How can you name something a refund when there's no cash involved? If you buy it on account, it's a credit refund. I'm over this store. I'm over their staff who don't know what they are working with.
0 replies
16 months ago
TotalSports Mitchells Plain - lackadaisical, indifferent and disgusting attitude
Good morning, My brother went to TotalSports in Mitchells Plain in December and wanted to buy a t-shirt. He got the t-shirt and wanted printing done on the back. He was advised that the person who does the printing was on lunch but they would go and find him. My brother waited +-20 minutes for this person to arrive but nobody did. There was someone else who could also do the printing but he was appparently not allowed (by the person who was on lunch). My brother left the t-shirt and the store - obviously most unhappy with the disgusting "service" he received. My question and concern is this: How many sales were lost due to the ineptitude and general attitude of indifference by the staff in the store?
0 replies
17 months ago
MAKRO - guys, be careful of online purchases
I placed an online order with Makro on 21/11/2024. I was so impressed to receive a message the same day to advise that part of my order has been packed and was ready and waiting for he courier. Only problem with that was that I didn't have anyone to accept it. I had placed the order and delivery for a specific date and now they would be delivering earlier than stated. So I called the online number, and arranged with the consultant and the courier service to have the item delivered on the proposed date. It was just as well that I worked from home that particular Friday as I received a notification that the order was on the road. CONTRARY to what had been discussed between the courier service, online consultant and myself. Anyway, I was home to accept. Then I received notification that my second part of my order would be delivered the next day - which happens to be Saturday 23rd November. I was shocked. The expected delivery date for that one was Monday 25th. Anyway, I was home to accept that package as well. It turned out the be an incorrect package. Instead of my pressure cooker, I received an inflatable balloon pump. I immediately called the online number and the consultant advised that a courier service will collect the package on Monday 25th. Sunday 22nd, I received an email from Makro advising that I needed to complete the online Return section in order for this return to be processed. I did this. I mailed them to advise I did it. On the 24th November, I receive an email to confirm they have received my return log. To date, I'm still waiting on Makro to collect this unwanted package and to give me my refund. I call them every 2nd or 4th day to get an update, and every time the consultant advise they will escalate the matter. At this stage, I don't want an escalation. I want the solution of them collecting this package and giving me my refund.
168 replies
19 months ago
What was for lunch? WAIT
BOOTLEGGERS CAPE QUARTER, DE WATERKANT Just came back from lunch at Bootleggers in Cape Quarter, De Waterkant. Guys, service is so bad! We had to request drinks. Then we had to ask for a waiter to come to our table so we could place our food order. Then we waited some more. We eventually received our order. My chicken strips was so dry and burnt, I had to send it back. I ate my chips in the meantime. Nobody came to check if we were okay with our meal. We returned the chicken strips and had to wait. Our waiter apologised and said it would be 10 minutes before we would get another set of chicken strips. While we were waiting on the strips, my friend asked for the bill. Which the waiter said he was going to bring "just now". We saw him run off, greeting friends, ran down the escalator, came back up, and we waited some more. We waited 20-30 minutes. Eventually I told my friend we should just leave the strips they were going to replace and go. and I just stood up and then the waiter returned with the strips. They weren't busy. There were more waiters inside. We arrived there +-12h35. We left 13h50 Update: just tasted the chicken strips - bland, very bland
0 replies
21 months ago
ASAP no SmartShopper
Good afternoon I just want to know if anyone else is experiencing the same bad service as I have lately from PnP? I sent them an email inquire re: Smart Shopper points for when you purchase on the App. No response to date. The SmartShopper points do not reflect on the invoices they send you and I want to know what's happening with them as I've been shopping on the app for years now.
53 replies
25 months ago
Stay Away From SANLAM
I used to be a client at Sanlam's for years. Unfortunately, due to financial constraints, I've had to cancel my policy. This took a while - their work is/ was in arrears and I had to wait. Then it was a matter of SARS clearance. Then this excuse and that excuse. Their service is atrocious. They don't care about the person in the street who are struggling to get by. I eventually received my money. Then to top it all off, their debit order went off again at the end of the month, So I called in and asked it to be returned. I was advised that it would take 2 weeks for them to send it back. Then apparently, I received an email advising it will take them 25days to have it cleared with the bank. 25 DAYS 25 DAYS How? Where? Are they in financial difficulties? Is that why they want to hold on to my little bit of R's? It's been 18days already. I'm just wondering how much longer this will take. Will another debit order be processed before I even get this one?
112 replies
29 months ago
Vodacom Online Sales
Can someone from Vodacom Online Sales Management please make contact with me? I've been trying to do an online upgrade (Black Friday Specials) but due to a xdx block on my account, I'm unable to do so. I've sent in all documentation they requested from me and I'm still waiting on Management to give me clearance. It's been two weeks.
213 replies
31 months ago
Sixty60? No really, Snail'sPace should be more likely
What is happening with Checkers Sicty60 lately? Can they really lay claim to the Sixty60 logo and theme? After all, they definitely do NOT adhere to the delivery within 60 mintues claim. I've been giving them more than enoug h opportunities to improve their service but it's just not working. They consistently DO NOT deliver within 60 minutes.
0 replies
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