NR
neil R
Active since Dec 2015
23
Reviews
0
Industries
Reviews
23 reviews2 months ago
Please help
Was using a personal bank account for years, that was never a problem. This is for my side hustle business. A client now pays in, but unfortunately we could not service what she required, so I had to loan money to refund her because I cannot draw the cash from Payfast. They are normally quite good but now seem inconsistent.
168 replies
7 months ago
Just poor administration
Below was sent to Fedhealth nondec@fedhealth.co.za who was requesting information of a member AMANDA LEE GREEN ID 9001270095085 who had to leave the hospital Garden City due to been misinformed and other delays. There is now on record from the doctor at Garden City that whist he understood the financial burden the patient will face due to FEDHEALTH's issues, he would rather keep her hospitalised. And guess what happened, the patient blacked out again in the hospital. Fedhealth and CureMed, This matter is now formally escalated. Through administrative failures at Fedhealth and repeated assurances from the CureMed broker that cover was in place, Ms Amanda Lee Green (suspected neurological symptoms) was compelled to leave hospital to limit personal liability. She is now clinically vulnerable at home, afraid to seek urgent care for fear of further financial exposure. Your organisations have created an unacceptable and foreseeable risk to patient safety. This is grossly negligent service and a dereliction of duty toward a member who re**** on your representations. It is also inconsistent with basic obligations of accuracy, timeliness, and member protection. Immediate remedy required (deadline: today): Immediate pre-authorisation for Ms Green to be admitted to a network hospital for finalisation of neurological assessment and care. Written confirmation of authorisation (ref no., facility, attending physician) and that Ms Green will not be exposed to out-of-benefit liability arising from your error. Correction of records to reflect her correct identifiers and treating physician, with confirmation of POPIA rectification and deletion of any incorrect records. Named case manager and direct contact number for coordination with the receiving hospital. If not resolved by the stated deadline, we will: File urgent complaints with the Council for Medical Schemes and relevant ombuds, Request written reasons for your decisions (PAJA), and Reserve all rights to seek redress, including costs associated with delays and distress caused. Treat this as a priority patient-safety issue. Please respond in writing with the authorisation reference and admitting facility by the deadline above. Even a remedial task of retrieving patient information shows evidence of maladministration in that they cannot even get the patient's information correct, adding to further delays.
371 replies
9 months ago
Nedbank, your bank that can help, but chooses not to. A bank that gives you an umbrella on a sunny day, but takes the umbrella away on a rainy day.
I got retrenched end June and asked for the assistance of Nedbank home loans. Their 2 x correspondence to me was not helpful at all. They basically said they cannot help me after I requested 2 months of a grace period and to then extend my loan period to stop 2 months later on the contract date. I am qualified management accountant with an MBA and I have to be positive that I can find employment in these 2 x months. However, Nedbank home loan credit department, as written to me, can and are not willing to assist me. So much for a bank winning awards. Nedbank, your bank that can help, but chooses not. A bank that gives you an umbrella on a sunny day, but takes the umbrella away on a rainy day.
53 replies
9 months ago
Just poor service
I got retrenched. I have a loan through DirextAxiss where I have loss of income cover. DirectAxiss told me to get hold of FNB Life, sent all docs through and several follow up emails. A week later and nothing from FNB Life
159 replies
9 months ago
Cover for when you get retrenched..... :(
Put a claim in with Direct AXis insurance cover guys, Hollard, as I have been retrenched. It has been a week now and no response. I need help urgently please.
112 replies
9 months ago
Credit life of ABSA just bad!
I am so disappointed in ABSA's credit life. I was retrenched end June been my last day. I informed ABSA, sent them all docs they asked for, but still nothing. I have been paying this account for more than 5 years and to be treated like this is grossly unacceptable.
501 replies
14 months ago
Hollard keep getting it wrong.
The debit order for end of January was just about double vs the normal premium that goes off my bank account. I have to reverse the full debit order and I am now left exposed. Kindly can someone revert to me soonest. Reference is PJH/PREMM/000032166
53 replies
15 months ago
GENRIC making me broke.
I am so disappointed that I have not had my vehicle since 29 Nov 2024. I have literally been renting a car that now comes to an end TODAY! And my job requires me to have my own vehicle. So thank you Genric for dragging your feet, for NOT contacting me and resulting in potentially putting my employment at risk. The no care attitude is so disappointing and the lack of empathy is astonishing. As much as the garage where my vehicle is being repaired needs to provide information, the lack of urgency in getting this resolved amazes me. Can you ASSIST urgently please??????
106 replies
15 months ago
Just poor administration
Talk about a company getting a finance application wrong. No consideration of all my income, ignore thousands of rands in income (that is on my bank statement), but take all my expenses into account. No credit agency links all income beyond a payslip into account and this is why it is important for the system or person to populate ALL income. To tell me I cannot afford R1200 per month when I have at minimum R7000 per month after ALL expenses left is madness. I was not even afforded an opportunity to give feedback. MADNESS. First time I was declined because the system did not sync or something and now this.
0 replies
15 months ago
Just bad assessment and follow through. Reference 0026850170
Talk about a company getting a finance application wrong. No consideration of all my income, ignore thousands of rands in income (that is on my bank statement), but take all my expenses into account. No credit agency links all income beyond a payslip into account and this is why it is important for the system or person to populate ALL income. To tell me I cannot afford R1200 per month when I have at minimum R7000 per month after ALL expenses left is madness. I was not even afforded an opportunity to give feedback. MADNESS. First time I was declined because the system did not sync or something and now this.
0 replies
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0 (0%)
4 Star
0 (0%)
3 Star
1 (4.3478260869565215%)
2 Star
11 (47.82608695652174%)
1 Star
11 (47.82608695652174%)