Active since Dec 2015
I recently experienced unprofessional & negligent/*****ulent behavior being portrayed by the CMH group in Ballito. I purchased an Isuzu that had a mileage of 61000 KMS displayed on the sale but after driving the vehicle & noticing severe wear on it I decided to check with Isuzu as to what the last mileage they had noted on the system when the vehicle was serviced & they had advised me that it had 193000 KMS noted. The DP at CMH Ballito has been very rude & inadvertently says he can't help. This is ******* & *****ulent activities that are taking place here & I do have the report from Isuzu showing the true mileage & the OTP from CMH Ballito showing the *****ulent/tampered mileage. Please help in bringing these unfair/******* practices of the motor industry to light. PS: My nephew is currently having another issue with them whereby he was sold an accident damaged vehicle & this was not disclosed to him, this is "daylight *******" as his resale value has dropped drastically due to this as compared to the full price he was charged. We can elaborate on this at a later stage.
I used to be a proud driver of Mercedes Benz however their service & commitment to their customers, especially premium customers, has reached a pathetic level. After seeing the many single star reviews on Mercedes South Africa I am wondering if the heavy weights up in Germany have given on their brand in South Africa? I recently purchased 2 luxury Mercedes Benz models, A 2022 S400 & a 2022 G63. I have had endless hassles with mechanical faults on both these vehicles & the staff at Merc The Glen & Merc PMB have no concern in after sales service. Its been 6 months of back & forth to get my issues sorted out with no Joy whatsoever...It took them almost 7 months to sort out my S400 & its been 7 months that I am waiting for my G63 to be fixed. We pay premium money for backdoor service & it is now becoming clear that Merc SA has no concern over their customers & are just in our country to skin us for all that we have & leave us hopeless with a defective product.
I have reported my internet & line issues twice now & still haven't got any response from Telkom besides a reference no. I have further escalated the matter with our consultant that handles our account queries but still no joy. Telkoms service is getting more & more pathetic & i am seriously thinking of changing my provider, wake up Telkom!!!
We had purchased a vehicle from this dealership with COR only to find out that the lights were faulty & we had to do COR on our own plus transport the vehicle to PMB. In the end we decided to cancel the deal & the dealership has not refunded me for the light that i fitted nor have they returned my light. I'm still owed for COR & transport. Jaques (Sales manager) is not returning my calls or messages & Charlene Lemmer (Sales) is also not responding. This dealership is not doing business properly & are taking their customers for a ride. Its a disgrace to the McCarthy Brand!!!
We had mistakenly paid monies to Albany & it is taking forever to have our money refunded. We have been liaising with Ishara Moodley from the Pietermaritzburg branch of Albany for the past 3 weeks & she had referred us to a Mr Annil Adithpersad in the Johannesburg H/O of Albany Bakeries last week. We have left numerous messages but still have no joy with assistance for our refund. The landline no. rings continuously & Mr Adithpersad doesn't answer our mobile calls to him. This is unacceptable & the service from this enormous corporation is pathetic!! Could someone in the senior management please assist us.
I have been having endless issues with my Ferrari California purchased in Umhlanga, Durban whereby I have gone through 3 batteries with no joy. I have now been advised by Shane & Leanne to drive my vehicle daily in order for the battery to work. This is an unacceptable solution as there is a definite issue with this vehicle & Ferrari is refusing to look into it. In todays times & with my busy schedule how am I supposed to drive a Ferrari everyday even if it was possible? We have been made to pay for all 3 batteries on every occasion even though a warranty exists. Being a Supercar company they are being Super Annoying with their service...!
We are having endless hassles with our ADSL & wireless connection, after reporting a fault the tech takes a week to come out only to tell us that there is an underground cable fault & they are not sure as to when this will be fixed...PATHETIC SERVICE!!!
I booked my 2019 Almera in on the 24/10/2019 due to a technical fault, its now 21/11/2019 & I still haven't received any feedback or a courtesy vehicle & I'm still supposed to be paying for this vehicle that I don't have...The service department is pathetic. They take your no. especially Bernie or Stacy & never call you bac****
Im trying to get an outdoor transfer done & its being processed from last year September...
These guys advertise stock that they don't have & as soon as your money is deducted, they then respond by telling you that they are out of stock & you can buy something else...refunds are taking weeks on end....Its my first & last deal with these idiots!!!
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