AB
Anneke B
Active since Jan 2016
30
Reviews
0
Industries
Reviews
30 reviews1 month ago
I just called in to query a settlement which was done on a vehicle. The consultant named Delroy got so irritated with me and I was nothing but polite until he pushed too far. I have never dealt with a Wesbank consultant who is so intentionally abrubt.
How can we NOT help you... What happened to good service??
106 replies
11 months ago
HOW CAN WE *NOT* HELP YOU....
I have attempted since 17 March (on FNB APP at first) to close a share investment account. It has been endless emails backwards and forward and every single request for someone to call me has been ignored. NO ONE FROM FNB HAS ATTEMPTED TO MAKE CONTACT WITH ME TO RESOLVE THIS ISSUE..... close the account!!!!! I receive this.....We acknowledge receipt of your emails dated 29 April 2025 and 2 May 2025, in which you indicated that you had requested for your account to be closed and would like to be reimbursed for the associated fees. You keep saying "We requested that you provide us with evidence of your account closure request" BUT ACCOUNT STILL NOT CLOSED, FEES ACCUMULATING AND I'M BEING HELD ERSPONSIBLE FOR IT!!!
53 replies
13 months ago
CAN THEY PLEASE STOP!!!!
I receive endless messages from these people saying I owe them nearly R10k. They threathen me on a monthly basis and demands payment into an FNB account 62319854164
0 replies
29 months ago
REDICULOUS SERVICE!!!
Service suspended once again!!! We can't access the portal Receive invoices late Can'te get help on the phone Can't get help online!!
73 replies
32 months ago
Rutendo Adelaide was sooo amazing in sorting out my query
Rutendo Adelaide was sooo amazing in sorting out my query. Thank you very much
60 replies
35 months ago
Excellent and very professional service from Sheldon Naidoo
Excellent and very professional service from Sheldon Naidoo. Thank you.
53 replies
37 months ago
Choose / PAY / dont watch!!!!
We signed up for Premium Streaming on Saturday 1 April and paid R699 online. We have not been able to watch since then and have had MULTIPLE chats online and via the telephone. They cannot find out payment. We have sent a statement with proof that the payment went off our bank account. Now we are being told that the are 2 packages and we need to pay R1165. Reference after reference after reference and chat after chat after chat..... STILL NO DSTV!!! surely this cannot be so complicated. They advertise choose/pay/watch....... What did we then pay R699 for????
53 replies
38 months ago
Shannen McPherson as...
Shannen McPherson assisted me and was great!!
53 replies
39 months ago
Cell C terrible service and old customers dont get good deals
I have been trying to do an upgrade for 2 weeks now. The upgrades departments said there is a referral on the account and referrred me to accounts department. Accountds department says my profile is clear and the upgrade should be granted. Now I can't get anyone to put me through to the upgrades consultant (CINDY) who assisted me (to prevent the entire process from having to start all over). After many years with CellC, I also dont get the discounted package advertised on line as it is only for new customers. Time to change service provider???
56 replies
44 months ago
FRAUD BUT NO RESPONSE
I have had fraud on my Tyme Bank card (online purchases) to the value of nearly R1000. I have reported this to Tyme bank on 15 August, but have not had any further communication from them since I have completed the form and sent it back. I merely received an sms to say that the claim is resolved and declined. The number on the sms 0860999119 does not work either. I want my money back!!
134 replies
Review Distribution
5 Star
8 (26.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.666666666666667%)
1 Star
20 (66.66666666666667%)