BA
Bradlin A
Active since Jan 2016
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
***** Case not Resloved
Subject: Follow‑up on ***** Case (2 September 2025) – Request for Immediate Resolution Dear FNB ***** Department, I am writing to express my disappointment with the handling of my ***** case that occurred on 2 September reference number 2025-3251198. I have been in contact with Beverly, the agent assigned to my case, and she has repeatedly informed me that the investigation is being conducted by external banks. While I understand that third‑party reviews can take time, I have received no substantive updates or indication of progress since our initial report. A colleague of mine experienced an identical ***** on her account and was reimbursed by FNB within two weeks of her complaint. Given this contrast, I feel that my case has not been given the same level of attention. I have attempted to follow up on multiple occasions, both by email and phone, but have not received any satisfactory response. I have now exhausted all internal avenues without resolution and request that you: 1. Provide a clear status of the investigation, including any communication received from the external banks. 2. Explain why my case is being treated differently from the similar incident that was resolved promptly. 3. Offer a timeline for when I can expect a final decision or reimbur*****t. I look forward to your prompt response. Kind regards, BD Anderson bradlin80@yahoo.com Ref numb 2025-3251198
106 replies
7 months ago
Return Policy not honored
*Subject:* Complaint Regarding Refusal to Honor Return Policy *Dear Soviet I am writing to express my disappointment and frustration with the service I have received from your company, Soviet Denim I purchased a Talkie from your store/website, which came with a [timeframe] return policy. However, when I attempted to return the product I was informed that you would not honor the return policy. Despite my clear explanation of the issue and providing proof of purchase, your team refused to assist me. I would like to request that you review this matter urgently and take necessary steps to resolve the issue. I believe that honoring your return policy is essential to maintaining customer trust and satisfaction. I would appreciate it if you could provide a prompt response regarding the actions you will take to address this issue. If not, I will be forced to explore other options to resolve this matter. *Order Details:* - Order number #51368 - Reason for Return: takkie does not fit Thank you for your attention to this matter. Sincerely, MR ANDERSON
0 replies
13 months ago
I spoke to Monray regarding my policy
I spoke to Monray regarding my policy. She provided a very Profesional service regarding my request
53 replies
31 months ago
*****
I logged a ***** case with Vodacom 3 weeks ago.Ref NumbRE: EC-1M9Y-1DFKU7. They promised to get back to me within 14 days to no avail. I was a victim on ***** whee someone has used my personnel details to purchase on thier online platform. They requested me to submit documents stating that I did not make the purchase of which I did submit. I recieved another amount debited from my account this month as well. I tried contacting Vodacom to query this transaction but nobly was able to assist me This is so frustrating because I'm not a subscriber with vodacom and have never been Irritated
393 replies
98 months ago
EMPLOYEE OF THE YEAR
I recently consulted with Michelle Adams at the Durban branch at Westwood Mall she was so helpful professional I went to her to enquire about my gym contract witch was soon going to come to the end of the 2 years contract i have with planet fitness.She advised me accordingly about what will happen at the end of my contract but it was what she asked me next that really blew my myn away She enquired of myself if i have any life insurances of medical aid i advised her that i do have a annuity with Sanlam and she further advised why dont go on the reality save program.I told her that i do not qualify for that package as per my Sanlam broker who advise me accordingly Michelle immediately picked up the phone and called Sanlam to find out if i qualify for the package.I was so impressed with her professionalism and honesty with the way she dealt with Sanlam and myself We did manage to find out thhanks to Micheele in going the extra mile in her duties and assisting me with my quary that i do qualify for the reality programe I am now registered with the Sanlam reality program all thanks to Michelle and her honesty she is really a blessing to planet fitness and i strongly recommend that Planet fitness should acknowledge the fact that they really have an honest and hard working employee working for their establishment and that she should be rewarded for her commitment and dedication to the business A big shout out to MICHELLE ADAMS YOU HAVE DONE YOUR EMPLOYER PROUD WE DEFINITELY NEED MORE PEOPLE LIKE YOURSELF AT PLANET FITNESS DEDICATED AND COMMITTED NOT JUST BRINGING INN THE NUMBERS BUT REALLY SHOWING COMPASSION AND LOVE TO THE MEMBERS WHO FREQUENTED The GYM WELL DONE TO YOU MICHELLE ADAMS I WOULD GO A STEP FURTHER AND SAY EMPLOYEE OF THE YEAR YOU SAVED MY ATM BIG TYM LOL
0 replies
98 months ago
Great service
Big shout out to spur Sandy Centre very good service from both staff and management food was excellent good atmosphere. I would recommend all visit this excellent place
0 replies
98 months ago
Great Management s****s and professional help
Big shout out to Dean regional manager for kzn. He emulated my complaint after receiving poor customer service from his pinetown branch. MY conferdanc has been restored. Thank You Dean
53 replies
110 months ago
SATIFIED CUSTOMER
<p>GOOD CUSTOMER SERVICE</p> <p>I PURCHASED A UNIFORM IN DECEMBER OF 2016 AT JOHNSSONS WORMANS WEAR IN SPRIGFIELD DURBAN KWAZULU NATAL.I EXPEEIANCED PROBLEMS WITH THE SHIRTS,THEY WERE LOOSING COLOUR AND THE STICHES WERE COMING APART IN A SPACE OF ONLY 2MNTHS.I COMTACTED THE STORE VIA EMAIL AND I GOT A FONE CALL WITHINN 30M OF SENDING MY EMAIL FROM A GENTELMAN WHOSE NAME IS SIPHIWE WHO WAS VERY POLITE AND PROFRSIONAN IN HANDLING MY COMPLAINT AFER EXPLAINING TO HIM WHAT HAPPEN HE GAVE ME NO HASSAL AND ASKED ME TO BRING THE SHIRTS IN AND THEY WOULD GLADLY EXCHANGE IT. I WAS SURPRISED AT THIS BECAUSE MOST OF THE TIMES COMPANIES WOULD GIVE YOU ALL KINDS OF EXCUSES NOT TO TAKE RESPOSIBILITY</p> <p>WELDONE TO JOHNSSONS AND THIER PROFESIONAL EMPLOYEE SIPHIWE</p>
0 replies
110 months ago
GOOD CUSTOMER SERVICE
<p>I PURCHASED A UNIFORM IN DECEMBER OF 2016 AT JOHNSSONS WORMANS WEAR IN SPRIGFIELD DURBAN KWAZULU NATAL.I EXPEEIANCED PROBLEMS WITH THE SHIRTS,THEY WERE LOOSONG COLOUR AND TGE STICHES WERE COMING APART IN A SPACE OF ONLY 2MNTHS.I COMTACTED THE STORE EMAIL AND I GOT A JONE CALL WITHINN 30M SENDING MY EMAIL FROM A GENTEL WHOSE NAME IS SIPHIWE WHO WAS VERY POLITE AND PROFRSIONAN IN HANDLING MY COMPLAINT AFER EXPLAINING TO HIM WHAT HAPPEN HE GAVE ME NO HASSAL AND ASKED ME TO BRING THE SHIRTS IN AND THEY WOULD GLADLY EXCHANGE IT. I WAS SURPRISED AT THIS BECAUSE MOST OF THE TIMES COMPANIES WOULD GIVE YOU ALL KINDS OF EXCUSES NOT TO TAKE RESPOSIBILITY</p> <p>WELDONE TO JOHNSSONS AND THIER PROFESIONAL EMPLOYEE SIPHIWE</p>
0 replies
125 months ago
Disgusted
I have a phone contract with mtn for 2years. The fone was not charging so I booked it in for repairs. I was contacted via sms that cost would be insured by myself for repairs of the device. I further advised them that I have an insurance on the device. They advised me to contact the insurance departments but to no avail. I tried calling them for three weeks and could not get hold of them. I went in to mtn Pavilion to ask them to assist. They sent a email to the insurance department advising me that they would be contacting me to do a claim to date nobody has contacted me. This is disgusting as they are taking my money every month for a device that I do not have this is so disgusting as iv been with mtn for 8years now I'm really irritated at this poor service delivery
77 replies
Review Distribution
5 Star
5 (50%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
1 (10%)
1 Star
3 (30%)