BR
Benjamin R
Active since Jan 2016
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
Honesty and Transparency That is Debtco
I have been assisted on the highest nerit of Customer queries. I was at first scared its a ****, but now i have been with Debtco. They never leave you high and dry. All the negative stories i have heard is not true about Debtco Group. I have been dealing with ILHAAM. She always respond to a queation or a querybthat may arise. She is just a whats app away. She even follows up if there is a problem im facing. She answered all my questions and still she checks on me if im ok. Last week i needed some responds from a company who kept continueing sending payment reminders and im on Debt review. She wentnthe extra mile always to give me peace of mind. I am really overwhelmed with the service from Ilhaam from Debtco. ILHAAM THANK YOU FOR REALLY CHANGING MY WAY OF THINKING. ALWAYS READY TO ANSWER MY QUESTIONS ABOUT MY PROGRESS. TO EVERYONE OUT THERE COME TO DEBTCO AND SEE WHAT THEY MADE OFF. Company of Honesty and Transparency, really doing what they promise to do, and that is to be there for you and your Debt. Keep it up guys.
212 replies
10 months ago
Absolutely Appalled and Betrayed by Old Mutual - A Long-Standing Client's Warning!
As a long-standing client of Old Mutual, with multiple policies including life cover and family plans, I am utterly disgusted and betrayed by their recent actions and complete lack of concern. For over a month and a half, I have been battling a deeply disturbing issue that has shattered my trust in this institution. I discovered through the Old Mutual App that a R10,000 policy was mysteriously taken out for my brother under my profile. Let me be unequivocally clear: I had absolutely no knowledge of this policy, gave no consent, and spoke to no one about initiating such a policy. This was done entirely without my authorization and is, frankly, *****ulent. My attempts to resolve this have been a nightmarish ordeal. I immediately went to the Vangate Mall Old Mutual branch, where I was informed the policy was opened in another province. I was given a reference number and assured it would be investigated. In the meantime, deductions for this unauthorized policy continued to go off my account! For weeks, I returned every Saturday to inquire about the progress of the investigation, only to be met with vague answers and a complete lack of updates. Today, my frustration reached its peak when a consultant at the branch nonchalantly informed me that "they are not worried about this matter at all." This dismissive attitude is not only unprofessional but deeply insulting to a client who has faithfully entrusted Old Mutual with their financial well-being for years. Old Mutual has demonstrated a shocking disregard for client protection and a complete failure in their duty of care. They allowed an unauthorized policy to be opened under my name, continue to deduct money for it, and then show no urgency or concern in resolving the issue. How can I trust an institution that can so easily compromise my profile and then shrug off my legitimate concerns? To anyone considering Old Mutual for their policies: Please, heed my warning. They have proven themselves to be *************. If this can happen to a long-standing client like myself, it can happen to anyone. You might just discover unauthorized policies opened in your name, and then be met with indifference when you try to get answers. Stay far away if you value your peace of mind and financial security. I am still waiting for an outcome, but my faith in Old Mutual is irrevocably broken.
53 replies
10 months ago
Old Mutual:Betrayed Trust and Unauthorized Policies - A warning to all
Here's a draft of a bad review for Old Mutual, based on your experience: Old Mutual: Betrayed Trust and Unauthorized Policies – A Warning to All As a long-standing client of Old Mutual, with multiple policies including life cover and family plans, I am utterly appalled and disgusted by a recent discovery. Approximately a month and a half ago, while checking my policies on the Old Mutual App, I stumbled upon a R10,000 policy taken out for my brother – a policy I knew absolutely nothing about, gave no consent for, and never requested. This is a grave breach of trust and a serious lapse in security. How can a policy be opened under my name and profile without my explicit consent or even my knowledge? I immediately visited the Old Mutual branch at Vangate Mall to inquire about this *****ulent policy. I was given a reference number and assured that the matter would be investigated. In the meantime, deductions for this unauthorized policy continued to be debited from my account. For weeks, I diligently returned to the Vangate Mall branch every Saturday, seeking an update on the investigation. Each time, I was met with the same unhelpful response: "nothing yet." My frustration mounted with each passing week, but nothing prepared me for my latest visit today. The consultant I spoke to today, with an alarming lack of concern, explicitly stated that they "are not worried about this matter at all." This response is not just unprofessional; it's a shocking display of disregard for a loyal, long-standing client. It's clear that Old Mutual does not prioritize the protection of its clients' financial well-being or their personal data. The fact that an unauthorized policy can be opened under my profile, and then met with such indifference when I attempt to rectify it, is completely unacceptable. I no longer trust Old Mutual whatsoever. They have failed to protect me, their client, and have demonstrated a shocking lack of accountability. I am still waiting for an outcome on this matter, and the ongoing deductions for a policy I never authorized are an absolute insult. To anyone considering taking out policies with Old Mutual: please be warned. My experience is a stark reminder that they may open policies in your name without your consent, and you too could be unpleasantly surprised. Look elsewhere for a financial institution that values transparency, client consent, and basic security. Avoid Old Mutual at all costs if you want to safeguard your finances and your peace of mind.
0 replies
12 months ago
Dishonest
I made a claim for my Freezer. That was making my whole home's electricity trip. Miway send out Digical as the Assessors to asses my freezer. They came out and found out that according to their photos its the Thermastat. I got a guy from Freezer technician company. He is a technician he tested my freezer and open it and found the Thermastat is working and its not Power Surge related. But the Compressor that is not working. I have really not faith in the honesty of Miway. They are not helpfull and left me several times in my time of need. MIWAY told me everytime i claim its Powersurge and they are dishonest. So i am now cancelling asap. I dont want to associated with ****s. Please people dont join this company, your claims wont be hosnestly sort out. They look for every reason to tell you that its Powersurge.
53 replies
22 months ago
Im waiting on my Cla...
Im waiting on my Claim to be finalized but this is draging
106 replies
27 months ago
OneCart are really not the Company i thought they were.
I Ordered my stuff on Saterday at 06h28 on the 27January 2024 the morning. My order was never delivered. On that same day i phoned their customer care. They did not even gave an apology to me. Stuff was never delivered Saterday. Sundaybi called again after church and the again the guy said he will come back to me but never did. He also never gave an apology to me because he dont know where my order is. Monday i called again and mow i was angry and demanded my refund. I was only paid back the Wednesday. I uninstalled app i asked my wife to do the same. We wont be using ONECART anymore. Just time waisters. The one thing angered me is that we waited all the time and no one came or called. I will advise to all not to use it please. They are ****s.
0 replies
42 months ago
Bad Website and communication
When i try to click on the registeration Now button it goes to 403 Acces Forbidden. Why?
0 replies
43 months ago
Put the phone down in your ear.
Phone them and their phones are being out down when you want to call them. Unproffessional service. Made several call to this bussiness and they not helping by putting off their phones
0 replies
43 months ago
Not even available when you Phone them
Tried calling this number which was supplied by Samsung live chat but the numbers never work tried over a week now because i needed a part for my microwave.
0 replies
66 months ago
Best Service From Chantell at Counter 31 Multichoice N1 City
I was at Multichoice N1 City to sort out my decoder and i really want to thank a Chantall at counter 31 who assisted me through my troublesim day. She really made my day ,by assisting me and sorted me out. She was very nice and she had the knowledge that represented Multi choice. Keep it up Chantall
280 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (8.333333333333334%)
2 Star
1 (8.333333333333334%)
1 Star
8 (66.66666666666667%)