MC
Michael C
Active since Feb 2016
25
Reviews
0
Industries
Reviews
25 reviews12 months ago
Disappointing Service
Extremely disappointed with the lack of communication and professionalism from Dr. Assan’s practice. Despite multiple emails requesting a referral letter for a follow-up appointment, we received no response. My wife wasn’t even seen by Dr. Assan during the initial visit, but by an assistant. The entire experience has been disorganized and left us feeling neglected. We’ve since decided to seek care from a more responsive and professional gynecologist.
0 replies
17 months ago
Disappointing Service
I am quite disappointed in the service I have received so far. Since I have placed my order I had to chase for an update either via email or phone calls. The WhatsApp chat isnt much help as the person on the other end doesn't care. Spoke to Jennifer who would call me back and still hasn't and I was told the bed I wanted is out of stock. So out of all your branches no one has stock??!! Full Payment has been made and now I'm just told to wait until 13 January 2025 when an order can be placed. This is ridiculous.
224 replies
19 months ago
True Customer Service!
Great service from day one! Since December 2023 you have not disappointed. I am always informed on maintenance or link faults before i can even get to reporting it, and my link has been up and running with no issues. Thank you for succeeding where Afrihost, Axxess, WebAfrica and all the rest, I have dealt with, has failed.
53 replies
19 months ago
True Customer Service!
Great service from day one! since December 2023 you have not dissapointed. I am always informed on maintenance or link faults before i can even get to reporting it and my link has been up and running with no issues. Thank you for succeeding where Afrihost, Axxess, WebAfrica and all the rest, i have delt with, has failed.
0 replies
21 months ago
Unprofessional and Unreliable Service
I had a very disappointing experience with your DPD delivery today. Despite my contact number being on the package, I was never contacted. The driver arrived at my house and blared his bakkie's horn instead of calling me. There was no prior arrangement or scheduled time for delivery. When I called DPD's support, they only confirmed delivery but did nothing about the unprofessional behavior. Takealot needs to ensure their partners provide better service to avoid these incidents
0 replies
21 months ago
Unprofessional and Unreliable Service
I had a very disappointing experience with DPD Laser courier today, 08/08/2024. The service was unacceptable and unprofessional from start to finish. Despite my contact number being clearly indicated on the package, I was never contacted or informed about the delivery. The driver arrived at my house and, instead of calling me, resorted to blaring his bakkie's horn to get my attention. There was no prior arrangement, no phone call, and no scheduled time for the delivery, which is a basic expectation for any courier service. To make matters worse, when I called DPD Laser's support line to address this issue, I received no satisfactory response. The representative merely confirmed that the package was delivered, but there was no acknowledgment or action taken regarding the driver’s unprofessional behavior. Given this experience, I would strongly advise against using DPD Laser's services. Reliable communication and professional behavior are essential for any courier service, and DPD Laser failed on both counts.
0 replies
23 months ago
Disappointing Experiences
My recent experiences with Roman's Pizza Selcourt Towers have been nothing short of disappointing. Despite placing orders on two separate occasions, I encountered significant issues with both delivery and the quality of the food. During my first order, the pizza failed to arrive even after a two-hour wait, prompting me to make the inconvenient decision to collect it myself. This initial inconvenience was compounded by the fact that during my second order, the pizza arrived cold and in an unacceptable condition. What's more, the delivery driver's behavior was far from professional, displaying irritation and handling the order carelessly, resulting in squished boxes. Furthermore, the lack of concern or action from the manager suggests that such occurrences are not isolated incidents but rather a systemic problem within this branch/franchise. It is evident that customer satisfaction is not a priority for them and I cannot in good conscience recommend their services to others. In conclusion, my experiences with Roman's Pizza Selcourt Towers have been marked by delays, poor quality food, and unprofessional conduct, highlighting a clear need for improvement in their operations and customer service standards.
0 replies
25 months ago
Disappointing Experience
My experience with them has been nothing short of frustrating and disappointing. From start to finish, their lack of support and communication has been utterly unacceptable. The lack of communication regarding collection times or any potential delays is inexcusable. I had to rearrange my schedule to accommodate the collection, only for the courier to not show up without any prior notice. It's baffling how a company in the business of logistics fails so spectacularly at keeping their customers informed. In an era where customer service and communication are paramount, They fail miserably on both fronts. Their disregard for customer satisfaction is evident, and I would strongly advise anyone considering their services to look elsewhere. It's evident that they have a long way to go before they can be considered a reliable courier company.
0 replies
35 months ago
Disappointed
poor support desk, continuously explaining the issue via email but they are still unable to understand. Most ISP's start out great and then snowball's downhill due to poor support.
0 replies
35 months ago
24/7 unskilled support desk
Quick to get you initially connected and quick to ask for payment but when something goes wrong the support is non existent, endless tests, going in a loop, unskilled, unhelpful support desk that are trained like parrots to read a draughted troubleshooting manual but unable to resolve issues that requires technical knowledge.
0 replies
Review Distribution
5 Star
3 (12%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4%)
1 Star
21 (84%)