Active since May 2016
It’s definitely the worst “ ice cream” I have had. I question everything about it being a full cream ice cream from the taste to the texture.
We had to change the booking time of a rental and Prudence did it in 5 minutes. No problem. She is an attribute to Europcar. Friendly and professional ⭐️⭐️🎉
It should not called sixty/60. It does not describe the actual service delivery system. Which means it FALSE advertising
Wow! Excellent service from Dischem Online. The processing of the order, dealing with their care-line team and straight through to their excellent drivers. Definitely a 5 Star rating from me. Waiting for my samples with bated breath. Special shoutout to Stanford 🌟🌟
Nescafé Gold Instant Express is so extremely weak, being Espresso, and I am absolutely disgusted that it is a powder format!! I normally buy the Classic Dark Roast and because this one is on special I decided to buy it. Not only did I buy one but two. I literally have to put two teas****s in to even get a coffee taste. Normally I take one s****. I even smelled the product and it doesn’t even smell like coffee.
We were told that a free coffee will be supp**** when one shows proof of having voted. Lakefield Terrace however has T&C attached to this statement. Buy one and then get a free one.
The Company is utterly useless and doesn’t even return phone calls!! NO SERVICE to speak off. I am amazed that Russel Hobbs UK would even allow them to sell the brand. We bought an electric blanket one month ago and the one side stopped working. After numerous calls, starting at 9.30 this morning, they want us to deliver it it their office and it will be repaired!! According to the CPA the unit must be replaced. I will be in contact with the RH Head Office as well.
After speaking to three different consultants today (over 2 hours on my mobile) all the consultants in the call center were rude and obnoxious to say the least, One is also unable to speak to a supervisor or manager?? I finally managed to speak to a person called Leandri. Firstly she started off very rudely and arrogant ( obviously she heard my rant) and said that they are unable to resubmit the claim to my Medical aid as the claim will be rejected and will be seen as *****. However she gave me a reference number to proof that the Medical Aid received the "resubmitted" claim. Which I followed up with my Medical Aid to e told that the email Lancet sent had no attachment?? I have had numerous problems with Lancet before, by them using the wrong Codes, and furthermore I am utterly disgusted that they can't follow the issue up with my Medical Aid as I am in no position to sort this out. According to Leandri, my Medical Aid must sort this out??? Surely Lancet is the supplier of said service and should be the ones making the call. I also asked Leandri to send me the Account and have not received anything yet. Three hours ago!! I will definitely not be supporting Lancet anymore as I am a firm believer that CLIENTS should be treated with respect and not indifference, as well as NO desire to sort out an issue. Your staff is *********** and arrogant and definitely not the type of people that should be employed in a client relationship position - specifically when it is medically related (patients). To add insult to injury, your practice in Glynnwood Hospital as well as the one at the doctors suites is unprofessional and a complaint has been lodged with Lancet H/O before. The Lancet staff is rude and obnoxious and as a CLIENT I expect better service levels.
I am extremely disappointed in the Silky Smooth Ladies Shaving Gel. I have always supported and bought Silky Smooth but after not being able to use it, seems like the plastic cap that releases the gel, never again!! By changing the design of the cap you have really messed up the product.
We bought 2 Lalela Trolley inverters at Leroy Merlin in December 2022. The one started beeping last night and it wouldn’t switch off unless it was plugged out. It showed a Error Code 7 - which according to the manual means it’s a fan issue. We took it back to Merlin Leroy today, 12th August, to be told that it needs to go back and repairs will take 3 weeks. It’s a huge issue as it is needed for business purposes and after a discussion with Anthony and Lodwaba ( they phoned Lalela Retail) we were told that a technician will go to Leroy and fixed it on site today. However, after 30 minutes ( shopping) we were told it will now take 3 days. Firstly I have a huge problem with Lalela and Leroy Merlin as we believe, and according to the CPI regulations, the unit should have been replaced not repaired. Secondly, once we get the unit back the original warranty of 12 months will stay unchanged. Nothing about this arrangement is fair. As far as I am aware the unit had to be replaced with a new one and that should have been done by Leroy Merlin. The damaged unit should then be returned to Lalela Retail. This practice is in line with all arrangements between a retailer and a manufacturer. This is a “proudly “ South African product.
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