Star Nissan Vanderbijlpark
Claimed Business
Star Nissan Vanderbijlpark
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
3|4 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Star Nissan Vanderbijlpark
Star Nissan Vanderbijlpark has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Star Nissan Vanderbijlpark across 24 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceY
Yolande
1 reviews | Active since Jan 2020
10 Nov 2025, 10:20
DP WITH NO RESPECT FOR OTHERS
The worse place that you can work for. The DP treats her staff like ****. Don't care if there is clients she screams and shouts the whole day. Why would any decent human been work for a snake like that. She does not deserve to even be called a DP. I think the way she treats her staff she needs to clean the toilets!!
Helpful (0)
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Yolande
1 reviews | Active since Jan 2020
10 Nov 2025, 10:20
DP WITH NO RESPECT FOR OTHERS
The worse place that you can work for. The DP treats her staff like ****. Don't care if there is clients she screams and shouts the whole day. Why would any decent human been work for a snake like that. She does not deserve to even be called a DP. I think the way she treats her staff she needs to clean the toilets!!
0
Replies (0)DO
Dawid O
1 reviews | Active since Jan 2020
19 Sept 2025, 07:00
CarMax/Star Nissan Vanderbijlpark Shame On You
My wife drives this Vehicle, and her safety is at upmost of importance. We bought our first car with CarMax/StarNissan and they blatantly don’t care how they will go out of their way to ***** you .But because people like CarMax/StarNissan I need to find any possible way to bring these people under the public’s attention On 21 May 2025, Carmax/StarNissan replaced the front brake pads, rear brake drums, and linings on my vehicle. On the same day, I contacted the sales representative to report that the brakes were not performing as expected. I was advised to "give them time" and "not brake too fast or hard", which I found concerning, as this is a serious safety issue. The sales rep then advised that I bring the vehicle in for brake adjustment. The vehicle was booked on 11 June 2025 at Star Nissan and returned to me on 12 June. While driving home from Vanderbijlpark, I sent a voice note to the sales rep indicating that the brakes were shuddering and shaking the steering wheel. He admitted he had not test-driven the vehicle and would speak to the workshop manager. We returned the vehicle again on the weekend of 14 June and were told the brakes had been fixed. On the 22nd of August I phoned the Sales rep and said the brakes are making weird noises and it is not braking as it should. He Voice Noted me back on the 25th of August asking what I would like to do. I asked him if it’s ok to take the vehicle to my local ford dealer in Boksburg. He rep**** and said no problem I must book in the vehicle. Ford Boksburg issued a mechanic’s report confirming that the brake failure was due to poor workmanship/installation by CarMax/StarNissan workshop. The vehicle is now undrivable and remains at Ford Boksburg. Despite this, Carmax/StarNissan has refused verbally and via email to accept responsibility for the repair costs. This refusal.
Helpful (0)
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Dawid O
1 reviews | Active since Jan 2020
19 Sept 2025, 07:00
CarMax/Star Nissan Vanderbijlpark Shame On You
My wife drives this Vehicle, and her safety is at upmost of importance. We bought our first car with CarMax/StarNissan and they blatantly don’t care how they will go out of their way to ***** you .But because people like CarMax/StarNissan I need to find any possible way to bring these people under the public’s attention On 21 May 2025, Carmax/StarNissan replaced the front brake pads, rear brake drums, and linings on my vehicle. On the same day, I contacted the sales representative to report that the brakes were not performing as expected. I was advised to "give them time" and "not brake too fast or hard", which I found concerning, as this is a serious safety issue. The sales rep then advised that I bring the vehicle in for brake adjustment. The vehicle was booked on 11 June 2025 at Star Nissan and returned to me on 12 June. While driving home from Vanderbijlpark, I sent a voice note to the sales rep indicating that the brakes were shuddering and shaking the steering wheel. He admitted he had not test-driven the vehicle and would speak to the workshop manager. We returned the vehicle again on the weekend of 14 June and were told the brakes had been fixed. On the 22nd of August I phoned the Sales rep and said the brakes are making weird noises and it is not braking as it should. He Voice Noted me back on the 25th of August asking what I would like to do. I asked him if it’s ok to take the vehicle to my local ford dealer in Boksburg. He rep**** and said no problem I must book in the vehicle. Ford Boksburg issued a mechanic’s report confirming that the brake failure was due to poor workmanship/installation by CarMax/StarNissan workshop. The vehicle is now undrivable and remains at Ford Boksburg. Despite this, Carmax/StarNissan has refused verbally and via email to accept responsibility for the repair costs. This refusal.
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Replies (0)CN
Chris N
1 reviews | Active since Jan 2020
3 Jun 2025, 09:07
Great Service from Star Nissan
Stefan Marais You are truly professional in the way you conduct yourself. I am a difficult client to satisfy. Thank you for your great service and assistance of the Nissan Magnite that I purchased for my daughter. It was a real pleasure doing business with you. Your employer (Star Nissan) should be proud of you.
Helpful (0)
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Chris N
1 reviews | Active since Jan 2020
3 Jun 2025, 09:07
Great Service from Star Nissan
Stefan Marais You are truly professional in the way you conduct yourself. I am a difficult client to satisfy. Thank you for your great service and assistance of the Nissan Magnite that I purchased for my daughter. It was a real pleasure doing business with you. Your employer (Star Nissan) should be proud of you.
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Replies (0)LR
Livhuwani R
1 reviews | Active since Jan 2020
30 Apr 2025, 18:33
Excellent Customer Service
What an amazing service! The moment I entered the building, I was greeted warmly by a lady named Sbongile Nomeva from Star Cherry, who explained everything clearly to me regarding the car I wanted. Making it easy for me to make an informed decision. Out of 10? I would rate her a solid, pleased 10.
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Livhuwani R
1 reviews | Active since Jan 2020
30 Apr 2025, 18:33
Excellent Customer Service
What an amazing service! The moment I entered the building, I was greeted warmly by a lady named Sbongile Nomeva from Star Cherry, who explained everything clearly to me regarding the car I wanted. Making it easy for me to make an informed decision. Out of 10? I would rate her a solid, pleased 10.
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Replies (0)BM
Buyisiwe M
1 reviews | Active since Jan 2020
28 Nov 2024, 10:40
Star Nissan Vanderbijlpark Jaecoo j7 struggles
I truly had a bad experience with the star Nissan dealership company. I bought a brand new Jaecoo j7, and it’s now only 6 months old but I’m already experiencing difficulties with it, it had a knock on the engine then I took it to the workshop then more problems started. They said I must pay for the part because I damaged the car by running over a porthole, which I didn’t. Ok they tried fixing the car but it only took two weeks then it started with the same problem again. So we took it back then they said they will order the part and it will take 4 days for it to be delivered and it is now covered under the warranty, ok so now I ask for a curtesy car because I have to go to work, deliver my babies at school and mostly my brother is getting married this coming weekend and guess what they say they cannot help me with a curtesy car because they don’t any that is available 😔. I regret the day I bought that car, because I was hoping that it is brand new so meaning I will be to use it for a longer period but I was wrong about buying a JAECOO J7 at Star Nissan in Vanderbijlpark. I loved that car so much but I have too many doubts I’m even thinking of returning it back. Im truly hurt by this.
Helpful (0)
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Buyisiwe M
1 reviews | Active since Jan 2020
28 Nov 2024, 10:40
Star Nissan Vanderbijlpark Jaecoo j7 struggles
I truly had a bad experience with the star Nissan dealership company. I bought a brand new Jaecoo j7, and it’s now only 6 months old but I’m already experiencing difficulties with it, it had a knock on the engine then I took it to the workshop then more problems started. They said I must pay for the part because I damaged the car by running over a porthole, which I didn’t. Ok they tried fixing the car but it only took two weeks then it started with the same problem again. So we took it back then they said they will order the part and it will take 4 days for it to be delivered and it is now covered under the warranty, ok so now I ask for a curtesy car because I have to go to work, deliver my babies at school and mostly my brother is getting married this coming weekend and guess what they say they cannot help me with a curtesy car because they don’t any that is available 😔. I regret the day I bought that car, because I was hoping that it is brand new so meaning I will be to use it for a longer period but I was wrong about buying a JAECOO J7 at Star Nissan in Vanderbijlpark. I loved that car so much but I have too many doubts I’m even thinking of returning it back. Im truly hurt by this.
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Replies (0)CL
Cor L
1 reviews | Active since Jan 2020
5 Aug 2024, 06:39
USED VEHICLE SALES: WARANTY NOT DISCLOSED, YET PAID FOR
Bought a Mahindra XUV 500 from saleman Wesley. A Week later I found out to my surprise that I have a warrantee for 12 months on the the car that I paid for. This was never mentioned or explained to me. All efforts to find out how much I paid for it as well as what it entails are ignored. Likewise Wesley absolutely refuse to send me the invoice for the R8000 ''extras'' that was loaded on the finance. This apparently was for service , delivery and license and registration. A week later the car is still not registered in my name , I still do not know how much the warranty cost me or what the extras was for. Be very careful when buying a used vehicle from them, you will get a good vehicle, but they will ignore you once the paperwork is signed and you may end up paying for warranties you do not want or agreed to.
Helpful (0)
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Cor L
1 reviews | Active since Jan 2020
5 Aug 2024, 06:39
USED VEHICLE SALES: WARANTY NOT DISCLOSED, YET PAID FOR
Bought a Mahindra XUV 500 from saleman Wesley. A Week later I found out to my surprise that I have a warrantee for 12 months on the the car that I paid for. This was never mentioned or explained to me. All efforts to find out how much I paid for it as well as what it entails are ignored. Likewise Wesley absolutely refuse to send me the invoice for the R8000 ''extras'' that was loaded on the finance. This apparently was for service , delivery and license and registration. A week later the car is still not registered in my name , I still do not know how much the warranty cost me or what the extras was for. Be very careful when buying a used vehicle from them, you will get a good vehicle, but they will ignore you once the paperwork is signed and you may end up paying for warranties you do not want or agreed to.
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Replies (0)WS
Willem S
1 reviews | Active since Jan 2020
6 May 2024, 06:54
*Dont buy a car from this dealership especially from (SalesPerson: Francois)***ner\Director\Manager: Francois)
Good day this is a formal letter of complaint, regarding the ( new vehicle purchase ) that I wanted to do through * Star Nissan Vanderbijlpark group * this whole process started on the 24 th of April 2024, whereby i was assisted with a sales person called Francois -Now francois started everything well, and all sugar coated, where by the sales person wanted me to purchase a Tigo 7 pro and was adapement that they will give me the model i want with all the extra trimmings, now after every call and update i was advised there is NO stock in ( SA) and those who have stock that they dont want to realease the stock. Sales person then came through and advised they cant get any stock so he is pushing me up to a higher class car with more features and all the spec....... which i was waiting for another 2 day's after this, I got another unfortunate call from Francois stating they cant find the Executive version, again, Chery SA still has no stock In the meantime I was then called by the person's director or manager who advised me that they will assure me to get a car and get the car i requested, I still waited then, and was now after 3/5 days' after asked to pay a holding deposit of a 1000 rand so they can grab a unit from stock yard that is not assigned to any dealer or owner, still after this..........no car I went on Wednesday afternoon ( public holiday) and went to the Chery Boksburg dealership and re-did my application while looking the car in the face that i want ( on the floor) with the spec i want with the colour i want, I then did the pre-approval again after being advised by ( Francois) that i will NOT be able too apply at another dealership as they will decline my offer as my credit score will then be affected. on thursday I made my ( car payment deposit ) to Chery Boksburg too my sales person Calvin, who managed to sort and arrange all in 1 day where it almost took me a full week or more ( and ( Francois) still claiming on the Saturday ( when i collected my new car in boksburg) i was still being told that ( Star group Nissan Vanderbijlpark) they are now fighting with the higher up's in Chery South Africa ( as they still cant get a car) I have now requested my holding deposit back from them which it seems to be a problem for them now, as there is a process........ I was requested to urgently make a holding deposit, ( which i have no process) but now demanding the money back from the company that only provide person's with blatant lies and taking your money seems to be a struggle, and my calls are being declined. Will Get my lawyer in touch. (poeple dont buy cars from this dealership , they will take your arm and leg, and still demand randsom, without being able to provide you with a hot cup of coffee) Regards W.S
Helpful (0)
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Willem S
1 reviews | Active since Jan 2020
6 May 2024, 06:54
*Dont buy a car from this dealership especially from (SalesPerson: Francois)***ner\Director\Manager: Francois)
Good day this is a formal letter of complaint, regarding the ( new vehicle purchase ) that I wanted to do through * Star Nissan Vanderbijlpark group * this whole process started on the 24 th of April 2024, whereby i was assisted with a sales person called Francois -Now francois started everything well, and all sugar coated, where by the sales person wanted me to purchase a Tigo 7 pro and was adapement that they will give me the model i want with all the extra trimmings, now after every call and update i was advised there is NO stock in ( SA) and those who have stock that they dont want to realease the stock. Sales person then came through and advised they cant get any stock so he is pushing me up to a higher class car with more features and all the spec....... which i was waiting for another 2 day's after this, I got another unfortunate call from Francois stating they cant find the Executive version, again, Chery SA still has no stock In the meantime I was then called by the person's director or manager who advised me that they will assure me to get a car and get the car i requested, I still waited then, and was now after 3/5 days' after asked to pay a holding deposit of a 1000 rand so they can grab a unit from stock yard that is not assigned to any dealer or owner, still after this..........no car I went on Wednesday afternoon ( public holiday) and went to the Chery Boksburg dealership and re-did my application while looking the car in the face that i want ( on the floor) with the spec i want with the colour i want, I then did the pre-approval again after being advised by ( Francois) that i will NOT be able too apply at another dealership as they will decline my offer as my credit score will then be affected. on thursday I made my ( car payment deposit ) to Chery Boksburg too my sales person Calvin, who managed to sort and arrange all in 1 day where it almost took me a full week or more ( and ( Francois) still claiming on the Saturday ( when i collected my new car in boksburg) i was still being told that ( Star group Nissan Vanderbijlpark) they are now fighting with the higher up's in Chery South Africa ( as they still cant get a car) I have now requested my holding deposit back from them which it seems to be a problem for them now, as there is a process........ I was requested to urgently make a holding deposit, ( which i have no process) but now demanding the money back from the company that only provide person's with blatant lies and taking your money seems to be a struggle, and my calls are being declined. Will Get my lawyer in touch. (poeple dont buy cars from this dealership , they will take your arm and leg, and still demand randsom, without being able to provide you with a hot cup of coffee) Regards W.S
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Replies (0)CB
Christiaan B
1 reviews | Active since Jan 2020
21 Feb 2024, 15:55
Increased prices
The worst service Eva received from star Nissan Vanderbijlpark advertising vehicle and when u get there the price is increased how can u advertise and change when clients are there to purchase day light *******
Helpful (0)
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Christiaan B
1 reviews | Active since Jan 2020
21 Feb 2024, 15:55
Increased prices
The worst service Eva received from star Nissan Vanderbijlpark advertising vehicle and when u get there the price is increased how can u advertise and change when clients are there to purchase day light *******
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Replies (0)