Swissport Sa
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Swissport Sa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2023, 11:29
Lost Luggage and Swissport SA
I flew back from George WC last night. Landed 20.30 and NO SUITCASE came off the plane. Had people waiting in pick up zone - panic mode set in. BUT Gladys Molapo who is based at Swissport SA office at OR Tambo, sourced and found my belongings. She continuously called me during the morning to reassure me that she would find it. Still to collect it later today, but in the interim, whatever happens, this lady deserves a star!
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2023, 11:29
Lost Luggage and Swissport SA
I flew back from George WC last night. Landed 20.30 and NO SUITCASE came off the plane. Had people waiting in pick up zone - panic mode set in. BUT Gladys Molapo who is based at Swissport SA office at OR Tambo, sourced and found my belongings. She continuously called me during the morning to reassure me that she would find it. Still to collect it later today, but in the interim, whatever happens, this lady deserves a star!
0
Replies (0)GN
Genevieve N
1 reviews | Active since Jan 2020
10 Jan 2023, 17:30
Thank you Siyabonga Mngadi from Swissport
Very rarely do we find people that go the extra mile and really care.i was at the airport and the airline said I couldn't get wheel chair assistance They were sending me up and down and eventually said there's no wheel chairs available.this friendly porter saw my flight as I was walking with a crutch came to my assistance.his name is Siyabonga Emmanuel Mngadi from swissport he reassured me and took me to my flight with no issue.swissport has a treasure in that gentle man .many thanks to him and the company that hired him
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Genevieve N
1 reviews | Active since Jan 2020
10 Jan 2023, 17:30
Thank you Siyabonga Mngadi from Swissport
Very rarely do we find people that go the extra mile and really care.i was at the airport and the airline said I couldn't get wheel chair assistance They were sending me up and down and eventually said there's no wheel chairs available.this friendly porter saw my flight as I was walking with a crutch came to my assistance.his name is Siyabonga Emmanuel Mngadi from swissport he reassured me and took me to my flight with no issue.swissport has a treasure in that gentle man .many thanks to him and the company that hired him
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Suni P
1 reviews | Active since Jan 2020
23 Dec 2022, 11:35
LOST LUGGAGE - FLYSAFAIR / SWISSPORT SOUTH AFRICA
swissport lost my nephews luggage! we need that luggage as my nephews scheduled medication are in that luggage! He flew Flysafair! no one seems to know whats going one!!!!
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Dr P
1 reviews | Active since Jan 2020
9 Nov 2022, 22:05
Please treat wheel chair travellers with respect. We are not intellectually impaired
11 am Durban airport 7 November 2022 I had excellent wheel chair help from Nare, Evidence and Sihal at Johannesburg and Durban airports but, unfortunately, Mr Simpiwe at Durban airport needs help in how to care for older people. I was waiting at the security check point area for the wheel chair when Mr Simpiwe grabbed the items in my trolley and tried to walk away with them! I asked him what he was doing and why? He said that he was taking my luggage to the wheel chair. I asked him to please bring the wheel chair to my trolley. He was rough and abrasive and he made me anxious. I was looking forward to a happy flight on SAFAIR but he was spoiling the occasion. I felt rattled. I had been invited to attend an official event in Pretoria where a senior government representative among others was going to address us. Simpiwe handles the physically impaired as if they are intellectually impaired. He moves very fast and is not gentle at all. I don't know if he can be helped. I tried to get him to slow down and be kind but Simpiwe does not listen. At the Slow lounge he told me sternly that he would collect me at 12,30 pm. At 12,25 pm, as I was collecting some food he came into the lounge and said we had to go. The gate to the SAFAIR flight was just outside the lifts so I knew that we did not have far to go. He promptly sat himself opposite me and glared at me. I told him to sit somewhere else, as I hurriedly munched a sandwich. I am a stickler for punctuality and I knew that we had enough time. As I got up to leave, an FNB official came over with Simpiwe. It was all very embarrassing as all this was being played out in front of everyone in the Slow Lounge. I had to explain to the FNB lady how Simpiwe's behaviour was unacceptable. She understood and apologized but contrition is not part of how Simpiwe does things. We then left. I explained to Simpiwe that it was how we made people feel that counted when we were serving them. I am a 69 year old medical doctor and I have never been treated by a helper so badly in my life. Simpiwe repeatedly asked me if I could get him a job? At the SAFAIR check in counter we waited at least 10 minutes before we were allowed to board. Simpiwe made the beginning of my journey a horrendous experience. There was no need for all the rushing and for Simpiwe's insolence. It was as if Mr Simpiwe felt that it was beneath his dignity to be doing his job. I hope and pray that Mr Simpiwe can be helped.
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Dr P
1 reviews | Active since Jan 2020
9 Nov 2022, 22:05
Please treat wheel chair travellers with respect. We are not intellectually impaired
11 am Durban airport 7 November 2022 I had excellent wheel chair help from Nare, Evidence and Sihal at Johannesburg and Durban airports but, unfortunately, Mr Simpiwe at Durban airport needs help in how to care for older people. I was waiting at the security check point area for the wheel chair when Mr Simpiwe grabbed the items in my trolley and tried to walk away with them! I asked him what he was doing and why? He said that he was taking my luggage to the wheel chair. I asked him to please bring the wheel chair to my trolley. He was rough and abrasive and he made me anxious. I was looking forward to a happy flight on SAFAIR but he was spoiling the occasion. I felt rattled. I had been invited to attend an official event in Pretoria where a senior government representative among others was going to address us. Simpiwe handles the physically impaired as if they are intellectually impaired. He moves very fast and is not gentle at all. I don't know if he can be helped. I tried to get him to slow down and be kind but Simpiwe does not listen. At the Slow lounge he told me sternly that he would collect me at 12,30 pm. At 12,25 pm, as I was collecting some food he came into the lounge and said we had to go. The gate to the SAFAIR flight was just outside the lifts so I knew that we did not have far to go. He promptly sat himself opposite me and glared at me. I told him to sit somewhere else, as I hurriedly munched a sandwich. I am a stickler for punctuality and I knew that we had enough time. As I got up to leave, an FNB official came over with Simpiwe. It was all very embarrassing as all this was being played out in front of everyone in the Slow Lounge. I had to explain to the FNB lady how Simpiwe's behaviour was unacceptable. She understood and apologized but contrition is not part of how Simpiwe does things. We then left. I explained to Simpiwe that it was how we made people feel that counted when we were serving them. I am a 69 year old medical doctor and I have never been treated by a helper so badly in my life. Simpiwe repeatedly asked me if I could get him a job? At the SAFAIR check in counter we waited at least 10 minutes before we were allowed to board. Simpiwe made the beginning of my journey a horrendous experience. There was no need for all the rushing and for Simpiwe's insolence. It was as if Mr Simpiwe felt that it was beneath his dignity to be doing his job. I hope and pray that Mr Simpiwe can be helped.
0
Replies (0)KH
Kgopotso H
1 reviews | Active since Jan 2020
7 Jul 2021, 15:37
Selling employment
Hi....I'm very disappointed at the HR department...a lady by the name of Nozuko Mtebeni made me pay 1500 and promised to give me a job at Swissport. I've got prove of telephonic recoding. Sms chats and prove of payment. Since February I'm still waiting. Taking advantage of people who are desparate of employment. Im not the only one and o can prove it.
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Kgopotso H
1 reviews | Active since Jan 2020
7 Jul 2021, 15:37
Selling employment
Hi....I'm very disappointed at the HR department...a lady by the name of Nozuko Mtebeni made me pay 1500 and promised to give me a job at Swissport. I've got prove of telephonic recoding. Sms chats and prove of payment. Since February I'm still waiting. Taking advantage of people who are desparate of employment. Im not the only one and o can prove it.
0
Replies (0)KG
Kamini G
1 reviews | Active since Jan 2020
11 Feb 2020, 13:53
POOR POOR SERVICE!!!
Been waiting for my assistance on my damaged luggage bag which was handed in three weeks ago and the prolonged responses to my requests seem to be a norm for this company! Phone in and put through tho six different individuals and still can't get hold of the individuals who should resolve this matter! Pathetic!
Helpful (0)
|Replies (0)KG
Kamini G
1 reviews | Active since Jan 2020
11 Feb 2020, 13:53
POOR POOR SERVICE!!!
Been waiting for my assistance on my damaged luggage bag which was handed in three weeks ago and the prolonged responses to my requests seem to be a norm for this company! Phone in and put through tho six different individuals and still can't get hold of the individuals who should resolve this matter! Pathetic!
0
Replies (0)JH
Jane H
1 reviews | Active since Jan 2020
7 Jan 2016, 13:35
Amazing service from Swissport SA employee
I arrived in CT international after a very long journey and was concerned about catching my connecting domestic flight in time. Charealyn (not 100% sure of spelling!) came along to the luggage collection area and was smiling and welcoming everyone. I spoke to her about my next flight and she waited with me, then escorted me the whole way through to check in and then to security. She even came to stand with me outside while I quickly had a cigarette. She was so friendly, understanding and so professional - amazing!
Helpful (0)
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Jane H
1 reviews | Active since Jan 2020
7 Jan 2016, 13:35
Amazing service from Swissport SA employee
I arrived in CT international after a very long journey and was concerned about catching my connecting domestic flight in time. Charealyn (not 100% sure of spelling!) came along to the luggage collection area and was smiling and welcoming everyone. I spoke to her about my next flight and she waited with me, then escorted me the whole way through to check in and then to security. She even came to stand with me outside while I quickly had a cigarette. She was so friendly, understanding and so professional - amazing!
0
Replies (0)