TU
Thabooty's Underwear & Shapewear
Claimed Business
TU
Thabooty's Underwear & Shapewear
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Thabooty's Underwear & Shapewear
Thabooty's Underwear & Shapewear has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Thabooty's Underwear & Shapewear across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
GM
Gugu M
1 reviews | Active since Jan 2020
6 Dec 2024, 22:37
Disappointing Experience.
I’m not trying to criticize the brand unfairly, but I wanted to share my experience. First, I inquired about an invalid "discount" offered for my first purchase, but I received no response. Then, when my order arrived, I inspected the product and tested its stretch by hand—it didn’t stretch at all. I emailed again to ask about exchanging for a larger size, emphasizing that I hadn’t worn it, as stated in the return policy. I didn’t even attempt to put it on, knowing it wouldn’t go past my knees. Unfortunately, I didn’t receive any response, which I found disappointing and unprofessional. I hope future customers, both new and returning, receive better support than I did.
Helpful (0)
|Replies (0)GM
Gugu M
1 reviews | Active since Jan 2020
6 Dec 2024, 22:37
Disappointing Experience.
I’m not trying to criticize the brand unfairly, but I wanted to share my experience. First, I inquired about an invalid "discount" offered for my first purchase, but I received no response. Then, when my order arrived, I inspected the product and tested its stretch by hand—it didn’t stretch at all. I emailed again to ask about exchanging for a larger size, emphasizing that I hadn’t worn it, as stated in the return policy. I didn’t even attempt to put it on, knowing it wouldn’t go past my knees. Unfortunately, I didn’t receive any response, which I found disappointing and unprofessional. I hope future customers, both new and returning, receive better support than I did.
0
Replies (0)NS
Nomthandazo S
1 reviews | Active since Jan 2020
19 Feb 2024, 11:04
Just when i tot i wa...
Just when i tot i was having a bad then boon Thando delighted my day reviewing my policy n took it to the affordable price n so over the moon she must keep up the momentum we need more people like her in the society 😊😊😊😊😊❤️❤️day made
Helpful (0)
|Replies (0)NS
Nomthandazo S
1 reviews | Active since Jan 2020
19 Feb 2024, 11:04
Just when i tot i wa...
Just when i tot i was having a bad then boon Thando delighted my day reviewing my policy n took it to the affordable price n so over the moon she must keep up the momentum we need more people like her in the society 😊😊😊😊😊❤️❤️day made
0
Replies (0)KT
Kegomoditswe T
1 reviews | Active since Jan 2020
30 Jan 2024, 08:11
Hour glass shape brewing.
I bought a shapewear and i am loving it. Feels so comfortabe, breathable and is like my second skin. Best decision i've made for myself this year and the results are speaking volumes
Helpful (0)
|Replies (0)KT
Kegomoditswe T
1 reviews | Active since Jan 2020
30 Jan 2024, 08:11
Hour glass shape brewing.
I bought a shapewear and i am loving it. Feels so comfortabe, breathable and is like my second skin. Best decision i've made for myself this year and the results are speaking volumes
0
Replies (0)T
A
Anonymous
1 reviews | Active since Jan 2020
5 May 2023, 08:49
Waist trainer - Poor quality
I bought a waist trainer and it was delivered on the 24 April 2023. Order no: #3081. I wore the product 4 days and realized that it has a defect as it started unraveling on the edge. I logged a query and sent a picture on the 29th April 2023 of the product defect on the Thabooty WhatsApp line and I was told that the query has been escalated to the relevant parties. Today 05 May 2023, I followed up as there was no feedback received. I was told about the return and exchange policies that I must just keep the product as there is nothing that can be done. The product cost was R999 plus shipment cost. Basically I am told that its my loss and I am must move on. I am extremely unhappy with the quality of the product and the after service thereof. As a first time buyer, i will not be buying anything from them ever again and would not recommend them to anyone. I am referencing the Consumer Protection Act which the store is failing to adhere to. "In terms of Section 56(2) of the CPA, a consumer may return goods to a supplier, without penalty to the consumer and at the supplier’s own risk and expense, if the goods fail to satisfy the requirements and standards contemplated in Section 55. Section 55 stipulates that goods have to be reasonably suitable for the purposes for which they are generally intended, of good quality, in good working order and free of any defects and should be useable and durable for a reasonable period of time (having regard to the use to which they would normally be put and to all the surrounding circumstances of their supply). Should a consumer receive any goods that fail to adhere to the requirements set out in Section 55, it can be returned to the supplier within six months after the delivery of the goods. The consumer may then request that the supplier either repair or replace the failed, unsafe or defective goods or refund to the consumer the full price paid for the goods".
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 May 2023, 08:49
Waist trainer - Poor quality
I bought a waist trainer and it was delivered on the 24 April 2023. Order no: #3081. I wore the product 4 days and realized that it has a defect as it started unraveling on the edge. I logged a query and sent a picture on the 29th April 2023 of the product defect on the Thabooty WhatsApp line and I was told that the query has been escalated to the relevant parties. Today 05 May 2023, I followed up as there was no feedback received. I was told about the return and exchange policies that I must just keep the product as there is nothing that can be done. The product cost was R999 plus shipment cost. Basically I am told that its my loss and I am must move on. I am extremely unhappy with the quality of the product and the after service thereof. As a first time buyer, i will not be buying anything from them ever again and would not recommend them to anyone. I am referencing the Consumer Protection Act which the store is failing to adhere to. "In terms of Section 56(2) of the CPA, a consumer may return goods to a supplier, without penalty to the consumer and at the supplier’s own risk and expense, if the goods fail to satisfy the requirements and standards contemplated in Section 55. Section 55 stipulates that goods have to be reasonably suitable for the purposes for which they are generally intended, of good quality, in good working order and free of any defects and should be useable and durable for a reasonable period of time (having regard to the use to which they would normally be put and to all the surrounding circumstances of their supply). Should a consumer receive any goods that fail to adhere to the requirements set out in Section 55, it can be returned to the supplier within six months after the delivery of the goods. The consumer may then request that the supplier either repair or replace the failed, unsafe or defective goods or refund to the consumer the full price paid for the goods".
0
Replies (0)pC
phumie C
1 reviews | Active since Jan 2020
9 Oct 2019, 13:36
Thando thabootys underwear and shapewear
Im so disappointed with thando thabooty shapewear and underwear line! I bought an item and it was never delivered, the email address they wrote to contact them, no response, on their Facebook page no response!I feel robbed of my money I worked hard for!
Helpful (0)
|Replies (0)pC
phumie C
1 reviews | Active since Jan 2020
9 Oct 2019, 13:36
Thando thabootys underwear and shapewear
Im so disappointed with thando thabooty shapewear and underwear line! I bought an item and it was never delivered, the email address they wrote to contact them, no response, on their Facebook page no response!I feel robbed of my money I worked hard for!
0
Replies (0)