Thats Fishy Greenacres
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We received our 4 fish burgers and large chips from MrD on time, it looked so delicious, and to be fair, the chips were very nice. HOW DO YOU SELL A FISH BURGER WITH BONES?? What if my kids or even us adults had of choked? Why must i dissect my burger before eating it? NO!! if it was maybe one bone in one of the burgers I could maybe understand an error like that, but we all have more than 4 bones each. Rather sell your fish as a piece with a bun on the side, that might make more sense. Really dissapointed :(.
1 reviews | Active since Jan 2020
We received our 4 fish burgers and large chips from MrD on time, it looked so delicious, and to be fair, the chips were very nice. HOW DO YOU SELL A FISH BURGER WITH BONES?? What if my kids or even us adults had of choked? Why must i dissect my burger before eating it? NO!! if it was maybe one bone in one of the burgers I could maybe understand an error like that, but we all have more than 4 bones each. Rather sell your fish as a piece with a bun on the side, that might make more sense. Really dissapointed :(.
1 reviews | Active since Jan 2020
Pathetic service. Being phoning "Thats Fishy in Circular Drive" since 19:00 on the 15/03/2024 and apparently she THE MANAGER) is busy to answer the phone when I approached her at the store. Decided to drive there to find that shes cashing up just after 19:45 and told me with an attitude that the kitchen is closed while Google shows they are still open. Previously a gentleman who worked there took my order at 19:45 and assisted with the opposite attitude of the so called manager. How can a MANAGER ignore calls since 19:00 because shes apparently to busy busy. Two minures before I walked into the shop I still called her just to find two clients in the store when I walked in, BUT SHES APPARENTLY BUSY!!!!! Im in the hospitality and service management industry for 29 years and what I experienced tonight is SHOCKING TO SAY THE LEAST and definitely not service delivery or care to your clientele. Clearly the owner has more than enough money to ignore calls for an hour befors closing time while google say you arw OPEN. Clearly this is a situation where they want to leave the store and GO HOME AT 20:00, no matter clients needs or service delivery.
1 reviews | Active since Jan 2020
Pathetic service. Being phoning "Thats Fishy in Circular Drive" since 19:00 on the 15/03/2024 and apparently she THE MANAGER) is busy to answer the phone when I approached her at the store. Decided to drive there to find that shes cashing up just after 19:45 and told me with an attitude that the kitchen is closed while Google shows they are still open. Previously a gentleman who worked there took my order at 19:45 and assisted with the opposite attitude of the so called manager. How can a MANAGER ignore calls since 19:00 because shes apparently to busy busy. Two minures before I walked into the shop I still called her just to find two clients in the store when I walked in, BUT SHES APPARENTLY BUSY!!!!! Im in the hospitality and service management industry for 29 years and what I experienced tonight is SHOCKING TO SAY THE LEAST and definitely not service delivery or care to your clientele. Clearly the owner has more than enough money to ignore calls for an hour befors closing time while google say you arw OPEN. Clearly this is a situation where they want to leave the store and GO HOME AT 20:00, no matter clients needs or service delivery.
1 reviews | Active since Jan 2020
Your service at the Greenacres branch really dissapointed me today . I bough 2x hake and chips and spicy rice on the side. I said spicy rice coz that's what I always say when buying your yellow rice. When she told me I'm still short, I asked kanti how your rice, she said R42. Told her no it's expensive and asked why, was told because it's the seafood rice. I told her that I'm not looking to buy seafood rice and she told me that she already rang it up and she can't reverse it. It's their company policy and that I will enjoy the seafood rice. I told her if I had known then I would've said I want seafood rice not spicy rice. Asked her to just write a note and refund me because I'm paying cash. She refused. This is seconds after I made the purchase, I did not wait before I asked her to correct it, I was still at the till. I buy here every week sometimes twice a week and I feel so disappointed and led on today.
1 reviews | Active since Jan 2020
Your service at the Greenacres branch really dissapointed me today . I bough 2x hake and chips and spicy rice on the side. I said spicy rice coz that's what I always say when buying your yellow rice. When she told me I'm still short, I asked kanti how your rice, she said R42. Told her no it's expensive and asked why, was told because it's the seafood rice. I told her that I'm not looking to buy seafood rice and she told me that she already rang it up and she can't reverse it. It's their company policy and that I will enjoy the seafood rice. I told her if I had known then I would've said I want seafood rice not spicy rice. Asked her to just write a note and refund me because I'm paying cash. She refused. This is seconds after I made the purchase, I did not wait before I asked her to correct it, I was still at the till. I buy here every week sometimes twice a week and I feel so disappointed and led on today.
1 reviews | Active since Jan 2020
Good day, I wish to express my utter disappointment with That’s Fishy Greenacres. Firstly, the service from the ladies is not good. They stand and eat their lunch in front of clients which in my opinion, and from someone who has worked in restaurants before, is completely unprofessional. We ordered our food at 12:25 yesterday and only received it by 13:35. Apparently, according to the one lady they gave our order to another client (accidently apparently) this is half an hour after she said that they ran out of chips and just started a fresh batch for us. While sitting there they had 3 clients who’s orders went out with other people. Those clients where told to go find the people and ask them to come back. Unprofessional doesn’t even cover it… The last but not least, the food was oily and both of us ended up being ill with runny tummies and vomiting today. I will never but never again support that shop and I will definitely be telling everyone I know of this experience. I suggest you get a manager their that actually knows how to run the place as it seems that’s one thing lacking amongst many others..
1 reviews | Active since Jan 2020
Good day, I wish to express my utter disappointment with That’s Fishy Greenacres. Firstly, the service from the ladies is not good. They stand and eat their lunch in front of clients which in my opinion, and from someone who has worked in restaurants before, is completely unprofessional. We ordered our food at 12:25 yesterday and only received it by 13:35. Apparently, according to the one lady they gave our order to another client (accidently apparently) this is half an hour after she said that they ran out of chips and just started a fresh batch for us. While sitting there they had 3 clients who’s orders went out with other people. Those clients where told to go find the people and ask them to come back. Unprofessional doesn’t even cover it… The last but not least, the food was oily and both of us ended up being ill with runny tummies and vomiting today. I will never but never again support that shop and I will definitely be telling everyone I know of this experience. I suggest you get a manager their that actually knows how to run the place as it seems that’s one thing lacking amongst many others..
1 reviews | Active since Jan 2020
Excellent Service by That's Fishy Greenacres Gheberha was there yesterday again because I love there Food nice portions that is just enough and Taste Excellent I always take the combo with the Hake,Calamari and Prawns and a Side of Chips and I have to add its worth paying the extra R5 for the grilled option because it just tastes better grilled then fried.
1 reviews | Active since Jan 2020
Excellent Service by That's Fishy Greenacres Gheberha was there yesterday again because I love there Food nice portions that is just enough and Taste Excellent I always take the combo with the Hake,Calamari and Prawns and a Side of Chips and I have to add its worth paying the extra R5 for the grilled option because it just tastes better grilled then fried.
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