TB
The Bed Guy
Unclaimed Business
TB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHV
Henri V
1 reviews | Active since Jan 2020
18 Sept 2024, 09:51
A++
I bought a bed from The Bed Guy in June 2022 and the service was friendly and efficient. Arranged for a viewing, no hassles at all. Prompt delivery. Excellent prices. I will be buying a new bed for my mother from you soon, Travis :)
Helpful (0)
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Henri V
1 reviews | Active since Jan 2020
18 Sept 2024, 09:51
A++
I bought a bed from The Bed Guy in June 2022 and the service was friendly and efficient. Arranged for a viewing, no hassles at all. Prompt delivery. Excellent prices. I will be buying a new bed for my mother from you soon, Travis :)
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Replies (0)DB
Della B
1 reviews | Active since Jan 2020
8 Mar 2024, 05:21
Not a happy customer
Bussiness after sale service very poor. The man that you deal with after sales has a very bad attitude, doesn't respond to your text or calls and everytime you arrange with him(I think his name is Travis) then u wait almost a week for a response. Then when he finally respond, it's not the responce you waited for.
Helpful (0)
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Della B
1 reviews | Active since Jan 2020
8 Mar 2024, 05:21
Not a happy customer
Bussiness after sale service very poor. The man that you deal with after sales has a very bad attitude, doesn't respond to your text or calls and everytime you arrange with him(I think his name is Travis) then u wait almost a week for a response. Then when he finally respond, it's not the responce you waited for.
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Replies (0)HA
Howard A
1 reviews | Active since Jan 2020
16 Dec 2022, 07:40
Brilliant service and value for money in a market where it is difficult to select a provider
Recently had to replace a King Size bed in Melrose Arch Johannesburg. This company provided fair price and brilliant value for money. The service around delivery went beyond the normal by a significant margin. Superb - thank you Travis! Will most certainly make use of your services again!
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Howard A
1 reviews | Active since Jan 2020
16 Dec 2022, 07:40
Brilliant service and value for money in a market where it is difficult to select a provider
Recently had to replace a King Size bed in Melrose Arch Johannesburg. This company provided fair price and brilliant value for money. The service around delivery went beyond the normal by a significant margin. Superb - thank you Travis! Will most certainly make use of your services again!
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Danielle M
1 reviews | Active since Jan 2020
29 Jul 2021, 21:33
Buy your next bed from The Bed Guy!!!
Excellent service. Great prices. Excellent quality beds. Easy ordering. Great website. Friendly delivery people. Travis is an absolute star, who is always available to answer questions. Thank you Travis for the great service, product and delivery
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Danielle M
1 reviews | Active since Jan 2020
29 Jul 2021, 21:33
Buy your next bed from The Bed Guy!!!
Excellent service. Great prices. Excellent quality beds. Easy ordering. Great website. Friendly delivery people. Travis is an absolute star, who is always available to answer questions. Thank you Travis for the great service, product and delivery
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Ronnie R
1 reviews | Active since Jan 2020
2 Jun 2021, 15:53
Poor Customer Service - The Bed Guy
Bought a new bed and base from The Bed Guy in September 2020 It is June 2021 and the matress is collapsed.Contacted the the salesperson Traviss who was super efficient and acted promptly The supplier was contacted and all.documents filled out After a whole week still no appearance of any supplier represenatative. I am left with a broken bed which for me is useless with a bad matress.Supplier called me promising to come out but did not pitch and did not bother to even call. Be careful who and what products you buy online
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Ronnie R
1 reviews | Active since Jan 2020
2 Jun 2021, 15:53
Poor Customer Service - The Bed Guy
Bought a new bed and base from The Bed Guy in September 2020 It is June 2021 and the matress is collapsed.Contacted the the salesperson Traviss who was super efficient and acted promptly The supplier was contacted and all.documents filled out After a whole week still no appearance of any supplier represenatative. I am left with a broken bed which for me is useless with a bad matress.Supplier called me promising to come out but did not pitch and did not bother to even call. Be careful who and what products you buy online
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Replies (0)TB
Tumi B
1 reviews | Active since Jan 2020
8 Jul 2020, 10:03
Poor Service from The Bed Guy
I would not recommend The Bed Guy to anyone. I placed my order several days before lockdown and I patiently waited,as I understood that nothing could be done as a result of the pandemic. I contacted them several months later,once the lockdown was eased and I was told that I would receive my order first thing once we reach level 3 of lockdown,which I did not mind. My issue began once we had reached level 3,i had to pursue them as I had received no communication from them with regards to a way forward. Once I had finally received a response,i still had to wait for quite some time before I received my order, I had asked that they inform me of the exact date prior to delivery but that never happened. Finally, once my order had made it to my home, I just received a call notifying me that the delivery guys are outside my gate, I was not informed prior like I had requested and therefore, had to leave everything I was doing and rush back home. Upon arrival, I find my mattress placed on the street pavement,which I was not pleased with.
Helpful (0)
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Tumi B
1 reviews | Active since Jan 2020
8 Jul 2020, 10:03
Poor Service from The Bed Guy
I would not recommend The Bed Guy to anyone. I placed my order several days before lockdown and I patiently waited,as I understood that nothing could be done as a result of the pandemic. I contacted them several months later,once the lockdown was eased and I was told that I would receive my order first thing once we reach level 3 of lockdown,which I did not mind. My issue began once we had reached level 3,i had to pursue them as I had received no communication from them with regards to a way forward. Once I had finally received a response,i still had to wait for quite some time before I received my order, I had asked that they inform me of the exact date prior to delivery but that never happened. Finally, once my order had made it to my home, I just received a call notifying me that the delivery guys are outside my gate, I was not informed prior like I had requested and therefore, had to leave everything I was doing and rush back home. Upon arrival, I find my mattress placed on the street pavement,which I was not pleased with.
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Replies (0)AS
Aadith S
1 reviews | Active since Jan 2020
7 Aug 2019, 08:27
Great service, keeping to promises
I needed a bed very urgently (within 2 days). I found this site, chatted to the company using the Bot. Was a very good experience. they advised me on best options within my price range and catered for a cash on delivery method. the bed was delivered as promised. Great service, keep it up.
Helpful (0)
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Aadith S
1 reviews | Active since Jan 2020
7 Aug 2019, 08:27
Great service, keeping to promises
I needed a bed very urgently (within 2 days). I found this site, chatted to the company using the Bot. Was a very good experience. they advised me on best options within my price range and catered for a cash on delivery method. the bed was delivered as promised. Great service, keep it up.
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Replies (0)MP
Michelle P
1 reviews | Active since Jan 2020
25 Jan 2016, 07:24
Great service, great product
I received great, efficient (and friendly) service from The Bed Guy. The delivery was on time and the product in perfect condition (and the prices are very competitive). Thank you!
Helpful (0)
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Michelle P
1 reviews | Active since Jan 2020
25 Jan 2016, 07:24
Great service, great product
I received great, efficient (and friendly) service from The Bed Guy. The delivery was on time and the product in perfect condition (and the prices are very competitive). Thank you!
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Replies (0)