V
velliesnou.
Claimed Business
V
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Muriel D
1 reviews | Active since Jan 2020
4 May 2022, 12:33
GATVOL!!!!!!!
Ek het die 22st Augustus 2022 2 pare vellies bestel Ek het vanaf my bestel datum gebel en nadat ek my bestelling gekanseleer het, het ek die 1 paar gekry. Ek is ook aan gese om die eienaar te kontak en ek kom net nie reg nie. Elke keer as ek bel kan hulle nie verstaan hoekom my skoene nog nie uit is nie. Die beloftes dat die eienaar besig is met die bestelling en dat ek my skoene in 'n week sal kry, raak nou baie oud en af gesaag!!!!!!!!!Ek is gese en 'n foto was aan my gewatsup dat my skoen nie daar is nie maar ek kan 'n ander paar kry wat 'n biekie anders gelyk het as die wat ek bestel het. Niks het daarvan gekom nie. Ek het weer gebel vandag en geen antwoord gekry nie. So gat vol en sal nooit hulle aan beveel aan eninge iemand nie. Ek weet nie hoe kan hulle nog op facebook ens adverteer nie.
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Muriel D
1 reviews | Active since Jan 2020
4 May 2022, 12:33
GATVOL!!!!!!!
Ek het die 22st Augustus 2022 2 pare vellies bestel Ek het vanaf my bestel datum gebel en nadat ek my bestelling gekanseleer het, het ek die 1 paar gekry. Ek is ook aan gese om die eienaar te kontak en ek kom net nie reg nie. Elke keer as ek bel kan hulle nie verstaan hoekom my skoene nog nie uit is nie. Die beloftes dat die eienaar besig is met die bestelling en dat ek my skoene in 'n week sal kry, raak nou baie oud en af gesaag!!!!!!!!!Ek is gese en 'n foto was aan my gewatsup dat my skoen nie daar is nie maar ek kan 'n ander paar kry wat 'n biekie anders gelyk het as die wat ek bestel het. Niks het daarvan gekom nie. Ek het weer gebel vandag en geen antwoord gekry nie. So gat vol en sal nooit hulle aan beveel aan eninge iemand nie. Ek weet nie hoe kan hulle nog op facebook ens adverteer nie.
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Hannes S
1 reviews | Active since Jan 2020
11 Mar 2022, 16:42
Non existing customer service!
Easigrass Nelspruit/ velliesnou. Will never again support the owner of this company... Same owner as velliesnou. Customer service at its worst!! After countless calls and no effort from them, one should really be gatvol if you drive five hours to get to them to resolve a issue!! Excuses upon excuses.....
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Hannes S
1 reviews | Active since Jan 2020
11 Mar 2022, 16:42
Non existing customer service!
Easigrass Nelspruit/ velliesnou. Will never again support the owner of this company... Same owner as velliesnou. Customer service at its worst!! After countless calls and no effort from them, one should really be gatvol if you drive five hours to get to them to resolve a issue!! Excuses upon excuses.....
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2022, 13:20
Incompetence
Oh of only there as a option to have a 0 rating. I placed an order on the 11 November 2021 it’s now 11 February 2022. 3 MONTHS. I think the sad thing about this is that this company is not a scammer, they are just down right incompetent and should NOT be running a business if they can’t do a good job, I mean most of us would even be okay if they did an average job. But this is down right disgusting. I haven’t received a phone or email. I’m still waiting for the owner to phone me, I asked 2 months ago… What a joke of a ‘company’
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2022, 13:20
Incompetence
Oh of only there as a option to have a 0 rating. I placed an order on the 11 November 2021 it’s now 11 February 2022. 3 MONTHS. I think the sad thing about this is that this company is not a scammer, they are just down right incompetent and should NOT be running a business if they can’t do a good job, I mean most of us would even be okay if they did an average job. But this is down right disgusting. I haven’t received a phone or email. I’m still waiting for the owner to phone me, I asked 2 months ago… What a joke of a ‘company’
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Elzandie Z
1 reviews | Active since Jan 2020
31 Jan 2022, 12:43
Worst client service ever
Worst client service I've ever experienced I bought shoes in November got it sent it back because it didn't fit I still don't have any shoes and they took the money the owner says he doesn't have time but has time to take my money this is horrible and they don't want to refund me
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Elzandie Z
1 reviews | Active since Jan 2020
31 Jan 2022, 12:43
Worst client service ever
Worst client service I've ever experienced I bought shoes in November got it sent it back because it didn't fit I still don't have any shoes and they took the money the owner says he doesn't have time but has time to take my money this is horrible and they don't want to refund me
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Dominique D
1 reviews | Active since Jan 2020
22 Dec 2021, 13:08
Disgraceful
I ordered a pair of vellies a month ago and after not receiving it I was told to contact Piet. Ive tried multiple times but I am not able to get hold of him. Its always an excuse of it will be sent next week. By far the WORST shop ever!!!!!!!
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Dominique D
1 reviews | Active since Jan 2020
22 Dec 2021, 13:08
Disgraceful
I ordered a pair of vellies a month ago and after not receiving it I was told to contact Piet. Ive tried multiple times but I am not able to get hold of him. Its always an excuse of it will be sent next week. By far the WORST shop ever!!!!!!!
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Karen B
1 reviews | Active since Jan 2020
22 Dec 2021, 08:28
Don't support Velliesnou
Terrible service. Ordered items as Christmas gifts on 3'rd of December. Had to pay R110 courier fee. Still haven't receive the parcel and can't get a hold of them. DO NOT BUY FROM THIS COMPANY....THEY ARE THE WORST!!
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Karen B
1 reviews | Active since Jan 2020
22 Dec 2021, 08:28
Don't support Velliesnou
Terrible service. Ordered items as Christmas gifts on 3'rd of December. Had to pay R110 courier fee. Still haven't receive the parcel and can't get a hold of them. DO NOT BUY FROM THIS COMPANY....THEY ARE THE WORST!!
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jacob E
1 reviews | Active since Jan 2020
13 Dec 2021, 07:32
Extremely bad service
No communication from them once they have received payment. the order was placed more then a month ago and still no feedback from them. I gave them a call this morning and the answer like every single time you phone them was useless. i have never seem a company operate this way. wow i am so disappointed. lets see if this time something positive will happen......
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jacob E
1 reviews | Active since Jan 2020
13 Dec 2021, 07:32
Extremely bad service
No communication from them once they have received payment. the order was placed more then a month ago and still no feedback from them. I gave them a call this morning and the answer like every single time you phone them was useless. i have never seem a company operate this way. wow i am so disappointed. lets see if this time something positive will happen......
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Marilyn M
1 reviews | Active since Jan 2020
7 Dec 2021, 18:21
Worst Vellies Online Store!
Worst service ever! You wait over 2 weeks for an item that says on their website x number of pairs ‘in stock’ of that size! I phoned numerous times to change the size before the order completion was sent. On 2 separate occasions I was told the size was changed. Received the order completion and the size was not changed as confirmed over the phone twice. Tried to email the Nelspruit branch - no reply. Called several more times where the phone was put down in my ear and the next call ignored. Eventually contacted the Pretoria branch where the owner replied, a week later, stating that they cannot change the size??? I informed him that the person answering his phone line gave me the impression on separate occasions (a week ago) that it could be changed. He off course never responded to this email. I then went to then lengths of asking the Pretoria branch if I could exchange my now received size 6 (which does not fit) for a 5 - I will drive to their store for the exchange, they do not have to lift a finger - and just got told ‘no exchanges’. So the website is misleading, it’s false advertising, service is horrible, owner can’t handle a case as simple as swopping a 6 for a 5 in store…. So basically don’t waste your money and time here. Horrible experience.
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Marilyn M
1 reviews | Active since Jan 2020
7 Dec 2021, 18:21
Worst Vellies Online Store!
Worst service ever! You wait over 2 weeks for an item that says on their website x number of pairs ‘in stock’ of that size! I phoned numerous times to change the size before the order completion was sent. On 2 separate occasions I was told the size was changed. Received the order completion and the size was not changed as confirmed over the phone twice. Tried to email the Nelspruit branch - no reply. Called several more times where the phone was put down in my ear and the next call ignored. Eventually contacted the Pretoria branch where the owner replied, a week later, stating that they cannot change the size??? I informed him that the person answering his phone line gave me the impression on separate occasions (a week ago) that it could be changed. He off course never responded to this email. I then went to then lengths of asking the Pretoria branch if I could exchange my now received size 6 (which does not fit) for a 5 - I will drive to their store for the exchange, they do not have to lift a finger - and just got told ‘no exchanges’. So the website is misleading, it’s false advertising, service is horrible, owner can’t handle a case as simple as swopping a 6 for a 5 in store…. So basically don’t waste your money and time here. Horrible experience.
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