B
Boody
Unclaimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Frequently Asked Questions About Boody
Boody has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Boody across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAF
Alexandra F
1 reviews | Active since Jan 2020
12 Jun 2025, 13:07
Boody lack of customer service
I love the bras & have bought them for years. However, I ordered a bra online recently and it doesn’t fit at all … I returned it with their chosen courier, as instructed, with waybill printeout … the only communication is that they will let me know when they have received it. I have emailed a couple of times and not heard from them. Total lack of communication. I do need a refund.
Helpful (0)
|Replies (0)AF
Alexandra F
1 reviews | Active since Jan 2020
12 Jun 2025, 13:07
Boody lack of customer service
I love the bras & have bought them for years. However, I ordered a bra online recently and it doesn’t fit at all … I returned it with their chosen courier, as instructed, with waybill printeout … the only communication is that they will let me know when they have received it. I have emailed a couple of times and not heard from them. Total lack of communication. I do need a refund.
0
Replies (0)MC
Mark C
1 reviews | Active since Jan 2020
31 Jan 2025, 07:38
Men's briefs don't hold the jewels in place
I bought several of these briefs thinking they'd be good for the environment. They may be good for the environment but if you have testicles they make for terrible underwear! Trust me, you don't want to trust your 'boys' to these briefs because they won't feel at all secure and you spend all day adjusting yourself, which isn't exactly polite behaviour in company. Not sure what the problem is but I suspect the design and/or the fabric. Either way, I stick with boxers from here on out.
Helpful (0)
|Replies (0)MC
Mark C
1 reviews | Active since Jan 2020
31 Jan 2025, 07:38
Men's briefs don't hold the jewels in place
I bought several of these briefs thinking they'd be good for the environment. They may be good for the environment but if you have testicles they make for terrible underwear! Trust me, you don't want to trust your 'boys' to these briefs because they won't feel at all secure and you spend all day adjusting yourself, which isn't exactly polite behaviour in company. Not sure what the problem is but I suspect the design and/or the fabric. Either way, I stick with boxers from here on out.
0
Replies (0)MN
Myrtle N
1 reviews | Active since Jan 2020
29 Aug 2024, 14:32
The Boody Ripoff
I purchased garments from this company. These garments were expensive but were advertised as really exceptional. The garments were not at all what I expected them to be and the quality shocking. I opened the box, looked at the one garment and put it straight back in the box. I did not even open the second box as the garments were not at all what I expected. I immediately sealed the box to return and lodged a return request on their website. They say that they supposedly have a return policy. I then left the box at my reception for collection by them. I subsequently received a call from this company to say that the box which they received has a chemical smell and they cannot do a refund. How ridiculous is this!! The box did not have any "smell" when it left my office. How can they then assume the box had this "chemical smell" when it left my office. What about the courier??? The box could have been placed near other boxes with chemicals in them. Or is this just possibly the excuse used not to do the refund??? They then have the audacity to tell me to collect the goods!!! Are they insane? The company is in Durban. I live in Johannesburg. My advice is DO NOT BUY ANYTHING from this company unless you are prepared to lose your money if you have to return the goods.
Helpful (0)
|Replies (0)MN
Myrtle N
1 reviews | Active since Jan 2020
29 Aug 2024, 14:32
The Boody Ripoff
I purchased garments from this company. These garments were expensive but were advertised as really exceptional. The garments were not at all what I expected them to be and the quality shocking. I opened the box, looked at the one garment and put it straight back in the box. I did not even open the second box as the garments were not at all what I expected. I immediately sealed the box to return and lodged a return request on their website. They say that they supposedly have a return policy. I then left the box at my reception for collection by them. I subsequently received a call from this company to say that the box which they received has a chemical smell and they cannot do a refund. How ridiculous is this!! The box did not have any "smell" when it left my office. How can they then assume the box had this "chemical smell" when it left my office. What about the courier??? The box could have been placed near other boxes with chemicals in them. Or is this just possibly the excuse used not to do the refund??? They then have the audacity to tell me to collect the goods!!! Are they insane? The company is in Durban. I live in Johannesburg. My advice is DO NOT BUY ANYTHING from this company unless you are prepared to lose your money if you have to return the goods.
0
Replies (0)NZ
JS
Jenny S
1 reviews | Active since Jan 2020
29 Jul 2024, 10:11
*********
No returns allowed on Sale items and exchanges on sale items can only be for the same item in a different size (which would probably mean you would no longer get the item on sale as only the unpopular sizes are marked down). And although all this is clearly stated on checkout I still think it's just WRONG - especially for an online store. Secondly, don't trust the reviews as negative reviews are not published. I gave a positive 5 star review for one item which appeared on their website a minute later but the other item I reviewed at 2 stars over a week ago still hasn't appeared...
Helpful (0)
|Replies (0)JS
Jenny S
1 reviews | Active since Jan 2020
29 Jul 2024, 10:11
*********
No returns allowed on Sale items and exchanges on sale items can only be for the same item in a different size (which would probably mean you would no longer get the item on sale as only the unpopular sizes are marked down). And although all this is clearly stated on checkout I still think it's just WRONG - especially for an online store. Secondly, don't trust the reviews as negative reviews are not published. I gave a positive 5 star review for one item which appeared on their website a minute later but the other item I reviewed at 2 stars over a week ago still hasn't appeared...
0
Replies (0)SB
nS
nini S
1 reviews | Active since Jan 2020
30 Nov 2022, 11:13
Scratchy return policy
I have been a boody customer for years now and have been happy with the service and quality. However, I’m not happy with the recent quality of their products. Trying to return and get a refund is cumbersome if not impossible yet it is impossible to fit their clothes because they are an online store.
Helpful (0)
|Replies (0)nS
nini S
1 reviews | Active since Jan 2020
30 Nov 2022, 11:13
Scratchy return policy
I have been a boody customer for years now and have been happy with the service and quality. However, I’m not happy with the recent quality of their products. Trying to return and get a refund is cumbersome if not impossible yet it is impossible to fit their clothes because they are an online store.
0
Replies (0)SW
Sarah W
1 reviews | Active since Jan 2020
5 Nov 2022, 10:22
Boody
Boody is a great option for people looking for a more sustainable and eco-friendly clothing brand. I have been very impressed with the range of products they supply. My only complaint is they seem to often be out of stock! They read customer reviews and introduce new products when there is a demand. Some of their gym wear has actually become a staple for me. Delivery doesn't take too long and they respond to customer queries. I recommend this brand.
Helpful (0)
|Replies (0)SW
Sarah W
1 reviews | Active since Jan 2020
5 Nov 2022, 10:22
Boody
Boody is a great option for people looking for a more sustainable and eco-friendly clothing brand. I have been very impressed with the range of products they supply. My only complaint is they seem to often be out of stock! They read customer reviews and introduce new products when there is a demand. Some of their gym wear has actually become a staple for me. Delivery doesn't take too long and they respond to customer queries. I recommend this brand.
0
Replies (0)