Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If you an international client and things don't go according to plan, expect for a large amount of your money to be kept when you request a refund. I paid R850 plus R200 to collect my unabridged birth certificate from Home affairs that I was told by home affairs was ready. Bunnyhop made contact with home affairs and they said there is no certificate. Bunnyhop said they did their part and are only refunding the courier fee to an SA bank account.
1 reviews | Active since Jan 2020
If you an international client and things don't go according to plan, expect for a large amount of your money to be kept when you request a refund. I paid R850 plus R200 to collect my unabridged birth certificate from Home affairs that I was told by home affairs was ready. Bunnyhop made contact with home affairs and they said there is no certificate. Bunnyhop said they did their part and are only refunding the courier fee to an SA bank account.
1 reviews | Active since Jan 2020
I have been trying to get a death certificate for Quinton out of Bunny Hop for two years now. They have taken R4000.00 but don't respond to emails and never give any updates. I received the last email from then on 14 Dec 2021. The agent is Keshini Pillay. I have now requested a refund, but still no response.
1 reviews | Active since Jan 2020
I have been trying to get a death certificate for Quinton out of Bunny Hop for two years now. They have taken R4000.00 but don't respond to emails and never give any updates. I received the last email from then on 14 Dec 2021. The agent is Keshini Pillay. I have now requested a refund, but still no response.
1 reviews | Active since Jan 2020
I have dealt with Haydee Miles twice when applying for a critical skills visa and on both occasions she was friendly, professional and she knows her job. She advises and reassures you all the way and you are always in safe hands with her. I would recommend Haydee to anyone any day.
1 reviews | Active since Jan 2020
I have dealt with Haydee Miles twice when applying for a critical skills visa and on both occasions she was friendly, professional and she knows her job. She advises and reassures you all the way and you are always in safe hands with her. I would recommend Haydee to anyone any day.
1 reviews | Active since Jan 2020
BunnyHop are are warm friendly until they eventually collect your document. They don't inform you when there's an error on ot ie marriage date. Thry don't tell you when youapply that of theteare error they don't assist and if you are not in Durban you will have travel to Durban for to rectify it. They lack transparency.
1 reviews | Active since Jan 2020
BunnyHop are are warm friendly until they eventually collect your document. They don't inform you when there's an error on ot ie marriage date. Thry don't tell you when youapply that of theteare error they don't assist and if you are not in Durban you will have travel to Durban for to rectify it. They lack transparency.
1 reviews | Active since Jan 2020
This company is a scam ! I’m waiting over a year & a bit for my daughters under bridge birth certificate ! I have asked for a refund & im still waiting ! I went through another agency & it took under a month . They never update you or let you know what’s going on & I haven’t heard a word about my refund !
1 reviews | Active since Jan 2020
This company is a scam ! I’m waiting over a year & a bit for my daughters under bridge birth certificate ! I have asked for a refund & im still waiting ! I went through another agency & it took under a month . They never update you or let you know what’s going on & I haven’t heard a word about my refund !
1 reviews | Active since Jan 2020
Its been almost 9 months since I applied for an unabridged certificate through this company....and still waiting..... They did not send me any communication on the status of my application. I was told to go to my local government offices, because the chance of getting the certificate within 1 to 3 months are better than requesting it through a business like this. I asked for my money back and is awaiting their response.
1 reviews | Active since Jan 2020
Its been almost 9 months since I applied for an unabridged certificate through this company....and still waiting..... They did not send me any communication on the status of my application. I was told to go to my local government offices, because the chance of getting the certificate within 1 to 3 months are better than requesting it through a business like this. I asked for my money back and is awaiting their response.
1 reviews | Active since Jan 2020
I used this company to obtain a copy of my marriage certificate. Unfortunately, it was badly delayed by the Dept of Home Affairs (nearly 6 months!) but I was kept informed of the situation every step of the way. Once the certificate arrived at Bunny Hop Documents, they advised me and I asked them to courier the document to me. I made my payment on the night of the 10th April 2019 and on the 11th April 2019 it was with the courier and I had a tracking number. This service was amazing and I would recommend them to anyone who wants to pay a bit extra and take the hassle out of obtaining documentation and asking for help on visas. My thanks to Keshini Pillay
1 reviews | Active since Jan 2020
I used this company to obtain a copy of my marriage certificate. Unfortunately, it was badly delayed by the Dept of Home Affairs (nearly 6 months!) but I was kept informed of the situation every step of the way. Once the certificate arrived at Bunny Hop Documents, they advised me and I asked them to courier the document to me. I made my payment on the night of the 10th April 2019 and on the 11th April 2019 it was with the courier and I had a tracking number. This service was amazing and I would recommend them to anyone who wants to pay a bit extra and take the hassle out of obtaining documentation and asking for help on visas. My thanks to Keshini Pillay
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