CC
City Couriers
Unclaimed Business
CC
City Couriers
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About City Couriers
City Couriers has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked City Couriers across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
Lemuwani G
1 reviews | Active since Jan 2020
23 Dec 2025, 05:10
Bad service
Very bad they do not deliver on time at all I will never recommend it
Helpful (0)
|Replies (0)LG
Lemuwani G
1 reviews | Active since Jan 2020
23 Dec 2025, 05:10
Bad service
Very bad they do not deliver on time at all I will never recommend it
0
Replies (0)HN
Hope N
1 reviews | Active since Jan 2020
4 Nov 2024, 21:15
Very Poor Service
It's almost a month now that I am waiting for my Mr Price home order which is to be delivered by City Couriers a very useless logistics company. Iv made several calls and each time I'm just told the order is out for delivery. I'm very disappointed in both the City Couriers and Mr Price home.
Helpful (0)
|Replies (0)HN
Hope N
1 reviews | Active since Jan 2020
4 Nov 2024, 21:15
Very Poor Service
It's almost a month now that I am waiting for my Mr Price home order which is to be delivered by City Couriers a very useless logistics company. Iv made several calls and each time I'm just told the order is out for delivery. I'm very disappointed in both the City Couriers and Mr Price home.
0
Replies (0)LS
Lynne S
1 reviews | Active since Jan 2020
20 Sept 2022, 09:29
Unacceptable and shocking service or should I say NO service
City Couriers in partnership with Mr Price Sport, have had my parcel since 8 September 2022. I have been promised that it is on route to the store since Thursday, 15 September 2022. I have still not received my parcel. Absolutely unacceptable and shocking service with empty promises. A purchase that was a gift for Saturday, I had to face embarrassment of arriving at the celebration without the gift due to the incompetence of both Mr Price Sport and their useless courier City Couriers.
Helpful (0)
|Replies (0)LS
Lynne S
1 reviews | Active since Jan 2020
20 Sept 2022, 09:29
Unacceptable and shocking service or should I say NO service
City Couriers in partnership with Mr Price Sport, have had my parcel since 8 September 2022. I have been promised that it is on route to the store since Thursday, 15 September 2022. I have still not received my parcel. Absolutely unacceptable and shocking service with empty promises. A purchase that was a gift for Saturday, I had to face embarrassment of arriving at the celebration without the gift due to the incompetence of both Mr Price Sport and their useless courier City Couriers.
0
Replies (0)SP
Santana P
1 reviews | Active since Jan 2020
12 Nov 2021, 12:55
Appalling service
City couriers do not even deserve one star. They never answer or return calls. I have been trying to get ahold of them to deliver my Mr Price order. Lack of feedback, pathetic customer service, empty promises and extremely inefficient. I am appalled to say the least. @MrPrice - Do better, change your courier company, before you lose more customers.
Helpful (0)
|Replies (0)SP
Santana P
1 reviews | Active since Jan 2020
12 Nov 2021, 12:55
Appalling service
City couriers do not even deserve one star. They never answer or return calls. I have been trying to get ahold of them to deliver my Mr Price order. Lack of feedback, pathetic customer service, empty promises and extremely inefficient. I am appalled to say the least. @MrPrice - Do better, change your courier company, before you lose more customers.
0
Replies (0)EM
Ellen M
1 reviews | Active since Jan 2020
9 Feb 2021, 12:43
Poor customer service
Mr price home online shipped my order to City couriers on the 26th January however haven't received it to date and I have been trying to call since last Friday but there's no answer. I need help in getting my parcel please.
Helpful (0)
|Replies (0)EM
Ellen M
1 reviews | Active since Jan 2020
9 Feb 2021, 12:43
Poor customer service
Mr price home online shipped my order to City couriers on the 26th January however haven't received it to date and I have been trying to call since last Friday but there's no answer. I need help in getting my parcel please.
0
Replies (0)nB
nita B
1 reviews | Active since Jan 2020
15 Dec 2020, 10:58
Bad Service, still in the warehouse (or maybe on the beach)
They don't even deserve a one star. Any - stars around to pass on to this bad (Oops I meant "NO SERVICE" company) My supplier send a parcel to me. Door to door couriers collected the parcel on Friday. Monday we asked the couriers and they promised to deliver before the end of the day, Today is Tuesday. They promised again that they will deliver with there first delivery. The parcel was collected in Durban and is still with the driver in Durban. It's now already after 12 and the driver said he will deliver it day. How late I am asking with no reply. He is in the warehouse since this morning and still no delivery. The driving distance is less than 2,5 hours from point A to B. I could have collected the parcels myself !!!! This is the worst couriers. They should stop talking **** and get in that bakkie to start deliver. Yes we all know that Durban is so nice with holidaymakers, but it's time to get your butt off that beach and start to work, come on it's not so hard to drive!!!
Helpful (0)
|Replies (0)nB
nita B
1 reviews | Active since Jan 2020
15 Dec 2020, 10:58
Bad Service, still in the warehouse (or maybe on the beach)
They don't even deserve a one star. Any - stars around to pass on to this bad (Oops I meant "NO SERVICE" company) My supplier send a parcel to me. Door to door couriers collected the parcel on Friday. Monday we asked the couriers and they promised to deliver before the end of the day, Today is Tuesday. They promised again that they will deliver with there first delivery. The parcel was collected in Durban and is still with the driver in Durban. It's now already after 12 and the driver said he will deliver it day. How late I am asking with no reply. He is in the warehouse since this morning and still no delivery. The driving distance is less than 2,5 hours from point A to B. I could have collected the parcels myself !!!! This is the worst couriers. They should stop talking **** and get in that bakkie to start deliver. Yes we all know that Durban is so nice with holidaymakers, but it's time to get your butt off that beach and start to work, come on it's not so hard to drive!!!
0
Replies (0)JvdB
Jan van den Berg
1 reviews | Active since Jan 2020
7 Dec 2020, 14:11
Very Bad Driving
One of your drivers almost caused an accident with my wife and kids in the car and just kept going, I would like to know how you guys operate. Vehicle was a truck with this reg (HCV 923 MP) and fleet (J311) number? Kindly advise as to what can be done about this? Kind Regards. Jan
Helpful (0)
|Replies (0)JvdB
Jan van den Berg
1 reviews | Active since Jan 2020
7 Dec 2020, 14:11
Very Bad Driving
One of your drivers almost caused an accident with my wife and kids in the car and just kept going, I would like to know how you guys operate. Vehicle was a truck with this reg (HCV 923 MP) and fleet (J311) number? Kindly advise as to what can be done about this? Kind Regards. Jan
0
Replies (0)TM
Thobile M
1 reviews | Active since Jan 2020
26 Nov 2020, 16:37
POOR SERVICE DELIVERY
I am so unhappy with the poor quality of services with this company that is an affiliate or in partnership with Mr Price home. First of all the, on the day of delivery the driver came to deliver my couch and decided soley that the couch will not be able to get to my room because the stairs are narrow, without trying he decided to leave with the couch without any resolution. I complained to Mr Price and informed them that I want it back because I bought it and I want it, they rescheduled another delivery date. It's been two weeks they are still not delivering the couch. I am highly frustrated !!! Yesterday they called to inform me that they will deliver it today, but I waited the whole day ! This shows the level of dishonesty and that they don't treat their customers with due skills and integrity. I will take a further action by cancelling the whole thing, since this company is just purely wasting my time.
Helpful (0)
|Replies (0)TM
Thobile M
1 reviews | Active since Jan 2020
26 Nov 2020, 16:37
POOR SERVICE DELIVERY
I am so unhappy with the poor quality of services with this company that is an affiliate or in partnership with Mr Price home. First of all the, on the day of delivery the driver came to deliver my couch and decided soley that the couch will not be able to get to my room because the stairs are narrow, without trying he decided to leave with the couch without any resolution. I complained to Mr Price and informed them that I want it back because I bought it and I want it, they rescheduled another delivery date. It's been two weeks they are still not delivering the couch. I am highly frustrated !!! Yesterday they called to inform me that they will deliver it today, but I waited the whole day ! This shows the level of dishonesty and that they don't treat their customers with due skills and integrity. I will take a further action by cancelling the whole thing, since this company is just purely wasting my time.
0
Replies (0)